Dealer 2-Year Rating

Overall Rating

3.4 / 5
Customer Service
4  
Friendliness
4.7  
Overall Experience
3.2  
Price
4  
Quality of Work
3  

Dealer Reviews

Show:  

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Very Pleased

By SP on 10/7/2016 at 8:24 AM. Helped by Angie GM and Collin.

My daughter and I were out shopping for a vehicle . We stopped at ABS and met Angie she knew we we just looking that evening. She spent over a hour or two just showing us cars in our budget. She took us in to meet the GM and talked about financing. We came back almost a month later to see the team at ABS. We found a vehicle that day. My daughter left with the car that evening very very excited. The entire team worked with us to find the right finance to fit my daughters college budget. I would recommend this dealership😀

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Very Satisfied!

By vav676 on 8/23/2016 at 11:37 PM. Helped by Dave Essex.

Just purchased a vehicle from here. Despite some of these negative reviews, we actually had a great experience. Our salesman, Dave, was really down-to-earth and didn't give off that sleazy salesman vibe at all. There were a few minor details that had to be done to the car before we left the lot and Dave and the team made sure that it was done efficiently and correctly. They truly wanted to make sure you left the lot happy. Highly satisfied, highly recommend!!

I would recommend this dealer.

Overall Rating

1.6  

1   Customer Service
4   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Lack of information of Vehicle

By Doruta1990 on 4/7/2016 at 8:42 AM. Helped by JAMES.

I bought a Mazda 3 from Buy Smart. My Sales person was James. I was Happy with my purchase at the time, That was until 6 months later went to trade my car in for a larger one and learned my Mazda 3 had been in an accident. My sales person never disclosed that info to me. I was not only upside down but got a lower trade in because it had been wrecked. I now feel like my sales person James was seek and Dishonest. Thanks James. Won't see me back there.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience
5   Price

Awesome!

By Elmo on 1/16/2016 at 9:50 PM. Helped by Mark Kukla.

Fantastic experience! Everything Mark Kukla promised was delivered and the whole process went smooth. Enjoyed the dealership (strolling through their vehicle collection) and the car purchased. -Elmo

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Bad Experience _ Ripped Off

By Jim on 12/8/2015 at 8:28 PM. Helped by Mark Kukla, Finance Manager.

Purchased a 2015 Fiat back on 11/15/2015 with Mark Kukla as my saleman, we agreed to use my 2005 Harley-Davidson as a trade-in with a down payment value of $7500. When I met with the finance manager, this figure had been reduced to $6800. The finance manager and I discussed monthly payment amounts. I thought my bike was being valued at $7500, not the reduced figure someone had sneaked in. I signed the paperwork and left only to realize later I had been suckered. Mark was a nice guy who I trusted, was that a mistake.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience
5   Price
5   Quality of Work

car buying expediences

By mbrass1 on 6/26/2015 at 5:41 AM. Helped by Julian Connor.

This was the best car buying experience. From the moment I arrived on the lot, Julian Connor gave great customer service. He was very attentive to my needs as the customer. He took time to make sure I got the vehicle I wanted and I was satisfied. I will definitely, definitely recommend him to my friends.

I would recommend this dealer.