Dealer 2-Year Rating

Overall Rating

1 / 5
Customer Service
1  
Friendliness
1  
Overall Experience
1  
Price
1  
Quality of Work
1  

Dealer Reviews

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Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

don't go to this dealer!

By Lawliet on 8/5/2016 at 4:51 AM. Helped by David Barboza.

Bought a 2013 Mazda 3 around September 2015, within the first week things started failing. The paint was peeling, the headlights turned out to be running on aftermarket batteries and one of them failed, but worse of all they had told me the car had been lowered with coil overs. 5 months later, my tires got chopped and made a horrible vibration, at first I thought the wheels needed to be balanced but it turned out that the springs had been cut to lower the car. Which in turned caused the shock's and strut's pistons to ruin and made sure the tires didn't have proper coverage from road imperfections. AND just when I thought it couldn't get worse, it turned out the right front tire has a big bubble and could pop at any time(manufacturing issue or owner before me mistake). Whole ordeal cost me over $1,700.00 out of pocket. I talked to the sales men that sold me the car and the manager of Auto Depo, they would not do anything, the car was sold as is. Stay away from this dealer!

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Vehicle Had Major Repair One Week After Purchase

By MaryM on 8/9/2015 at 1:26 PM. Helped by David Barboza.

If I could give less than one star I certainly would do so. Do NOT buy a vehicle from these people. My husband and I purchased a used truck in June 2015 and within one week of getting it home, the "wrench light" went on. Upon taking it to our local Ford dealer, we were told that our vehicle contained an aftermarket oil cooler and EGR cooler. These two aftermarket systems had failed. Although we purchased an extended warranty from Auto Depot, the replacement of an aftermarket part is NOT covered. We have had to pay out $4,072.35 to get truck fixed! I might add that these aftermarket systems were not listed on the Carfax report and the dealer did not disclose this information to us. When my husband emailed the manager of Auto Depot, he was told that the vehicle was sold "as is." He told us he would talk to the owner, but he never got back in touch with us. Basically they have blown us off. Whatever you do, do NOT buy a vehicle from these dishonest people!! Otherwise, expect to get ripped off!

I would not recommend this dealer.