Dealer 2-Year Rating

Overall Rating

3.3 / 5
Customer Service
3.2  
Friendliness
4  
Overall Experience
3.4  
Price
3.8  
Quality of Work
3.2  

Dealer Reviews

Show:  

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Fake , fake , fake

By Zahed on 7/16/2019 at 3:59 AM. Helped by Eiko.

I bought Ford f150 July 2018 , its was clean , look very clean & smells nice inside , with no issues , just few weeks start seeing the problems till today , change Brake after 1 month , timing belt change , exhaust long steel pipe broken in street , my mechanic found sub frame had crack , but was painted . under door , sides was painted to hide rust ... starter change , AC didint last for 1st summer . so many issues with it .... very regret to trust his nice attitude . alot of fake repairs. stay a way from this place .... he buy bad shape cars & fix them inside his garage make them look nice .

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honest, Transparent, and no pressure sales.

By LLP on 3/30/2019 at 1:48 PM. Helped by Owner Eko,.

Buying a used car under 5k is not a easy task especially when your buying it for your daughter. I have seen and been to many private owned vehicals and so called used car dealers. What a nightmare. After almost giving up I pulled into Auto land mark in Plainville CT. After speaking with the owner and explaining what I was looking for he began to show me and tell me about several cars that he had available. Within 30 mins i found a car which was really nice. I did have a few concerns although nothing serious I just wanted to assure the car was perfect for my daughter. He listen had his staff write everything down and said not to worry. 2 days later I went to pick up the car with my daughter and Everything was done to a T. It is refreshing that there are still some decent honest people doing the right thing in a market that is very sketchy to say the least. O. Closing Auto land mark in Plainville CT is awesome. ***** Thank you.

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Good Experience

By Sansiera1981 on 3/4/2019 at 3:55 PM. Helped by Finance Manager.

Purchased a car couple weeks ago, so far so good. Friendly staff, finance manager went above and beyond to get me an approval within my budget. Being a woman, it’s hard to find used car places that do not take advantage of you, I would recommend this place to anyone.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Overall Experience
1   Quality of Work

STAY AWAY from this business

By James7w on 2/23/2019 at 1:42 AM. Helped by Casey, Eko.

I should have listened to all the bad reviews. They are all true. I worked with Casey and Eko and they both lie about everything. The list of what they said would be done before we picked up the car, something as simple as an oil change, does not get done. We drove the car off the lot and a half hour later the oil light came on. There was a small black drop of oil on the dipstick when I stopped and checked it. There was no oil in the car! The items on the state mandated safety checks that dealers must do was not done, ie signal lights, Neither of the signal lights worked. We’ve had the car a month and it has not been on the road for 5 days straight. It had to be towed twice. We’ve already put another $1000.00 into it. Please save yourself a lot of money and aggravation and stay away. This place should not even be in business. Deserves a negative no star rating.

I would not recommend this dealer.

Overall Rating

4.6  

5   Customer Service
4   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

They Promised, They Delivered!

By spice1683 on 5/6/2018 at 2:05 AM. Helped by Larry, Eko.

I would like to thank our salesman Larry and his manager for helping me finance a car when 4 other places told me no! Very professional, from start to finish. They did not give up on me or push me to buy the first, second or third car I drove. Honestly I lost count how many cars I drove, but eventually I pick one and they made it a seamless vehicle purchase. I would highly recommend Auto Landmark!

I would recommend this dealer.

Overall Rating

1.6  

1   Customer Service
3   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Buyers beware!

By BMW Buyer on 9/1/2017 at 2:02 AM. Helped by Eko, the owner..

After paying $15,949.00 cash, the owner, Eko failed to deliver on more than 50% of his promises which he put in writing. He left my 18-year-old son stranded, 1,500 miles away from home with a vehicle that has no plates, no registration and is not safe to drive. He offered a warranty that has a CT dealer license number that doesn't match those registered with the state under his name. The VIN number does not even produce a record of a registered vehicle. I could continue but instead, I'll keep it simple; buyers, beware!" This is a very shady place. Take your hard earned money elsewhere.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Staff and Pricing

By Mike_Henry on 3/27/2017 at 10:19 AM. Helped by Eko.

I did not want to post a review until we had the car for a while and make sure every promise was kept. We bought a Honda CRV for our son and safety and reliability was a main factor but price was something we needed to be mindful off. We could not find anything under $5k that met those parameters. Everywhere we went, anything under $10k had no warranty. We did some searching and came across Auto Landmark and found some great reviews. Eko and his team were wonderful, and would highly recommend anyone looking for a car with warranty at a great price.

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
1   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

garbage customer service

By tomriggz on 2/28/2017 at 9:36 PM. Helped by ecko the liar.

this dealership is garbage,zero customer service and constant being lied to about a part that was promised and 4 months later still being lied to that its been ordered ecko is a class a weasel and big liar,never trust this dealer ,they take your money and forget who you are ,and never return phone calls

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service. No Pressure buying

By Goosling on 11/4/2016 at 6:09 PM. Helped by Eko.

Great Service. No Pressure buying. They are willing to work with to get a good car to fit the needs that I had. The prices are very fair.

I would recommend this dealer.