Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.9  
Price
5  
Quality of Work
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nissan Frontier purchased

By Mdbuyer on 11/29/2018 at 4:11 PM. Helped by Martha, Richard.

Purchased a truck from them from out of state. It arrived smoothly and just as described! So thankful! Even months later when I needed some paperwork Martha and Richard went out of their way to continually help me. So thankful and appreciative!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Excellence defined

By Kpoe4 on 9/13/2018 at 4:14 PM. Helped by Amanda Estrello.

The most amazing car buying experience I have ever had in my life. We drove 140 miles to look at a vehicle- Amanda E greated us like we were old friends. NO hard sell- just sincerity and kindness. The car was great BUT it was the customer service that sealed the deal! We will never purchase a car from anyone else- ALt has earned our loyalty! Blessings KPoe

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of pickup

By Dgreen2 on 9/1/2018 at 2:01 PM. Helped by Mike Burnd.

Great experience with this dealership. Friendly and very professional about all our questions. I will recommend them to anyone who is looking for a vehicle and good deals. Thanks again, Mr. Burns.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Out-Of-State Buyer Friendly!

By Heather L on 8/29/2018 at 4:16 AM. Helped by Mike.

I purchased a 2012 pre-owned Mini from Mike at ALT on 8/2/2018. I had a wonderful experience. This is the 3rd time I've purchased a vehicle out-of-state and it was the EASIEST. (I live in WA.) Mike went out of his way to work with my schedule and he had the experience that made everything on my end go smoothly. I absolutely LOVE my MINI and am so pleased with how well it was represented both in pictures and verbally (via our many conversations.) Unlike some dealers (who seem to give more attention to high budget buyers), I was impressed with the level of communication and care that was spent on my (relatively) modest car purchase. Honest, fair, considerate, professional...Plus, I was delighted to find out that Mike and I share a love for dogs! Bonus :-) (Dog people are always good people, in my book!)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best auto dealer I ever worked with

By Jimbo on 8/9/2018 at 9:56 PM. Helped by Mike.

Bought a G37 Infiniti from Mike at Auto locators. They specialize in really clean low-mileage cars at a very reasonable price. I've been looking for a G37 low mileage 4 almost 6 months. Had three of them bought out from underneath me before I could get to see them. Mike had a beautiful low mileage G37 at a great price. I snatched it up! The only flaw was it was missing the trunk mat. At his expense, Mike got me a brand new Factory with one within a few days. What can I say I like Mike!! If people treated each other the way Mike treated me there'd be a lot fewer problems in this world.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pre-owned Vehicle purchase

By Pleasantly Surprised Jeff on 7/15/2018 at 4:04 PM. Helped by Mike Burns.

Excellent experience with Auto Locators. Found above average vehicle for below average price. Treated with prompt professionalism and friendly staff. Mike B. was extremely helpful and informative without a pressured approach. I highly recommend looking at their inventory and discussing your need with them prior to purchasing a vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Esmallz on 9/19/2017 at 4:31 PM. Helped by Mike Burns.

Very straightforward and honest any little thing I saw on the car that I had questions about they help me with. Even after my purchase there are more than happy to help on some of the cosmetics that I saw.

I would recommend this dealer.

Overall Rating

2.2  

1   Customer Service
4   Friendliness
1   Overall Experience
4   Price
1   Quality of Work

National Lifetime PowerTrain Warranty is junk; don't trust !

By VanSeeker on 8/22/2016 at 9:04 PM. Helped by Mike.

Purchased a 2005 Toyota Sienna van. Van had some things I was aware of (poorly-repaired dent in right rear, sun-shredded paint, worn tires) but a number of items I wasn't aware of (leaky radiator, leaking differential, transmission cover clunk, and two leaky and rusted-on mufflers). We were assured at the time of purchase that the National Lifetime Powertrain Warranty would cover all parts of the drive train with the exception of things that need normal lubrication (oil change, etc). So even though we thought we'd probably be stuck paying for the radiator and the mufflers and the tires, we were confident that at least the differential would be covered. But alas - - NLPW didn't cover ANYTHING - - not worth the paper it's printed on. The NLPW contract is vague and allows the NLPW supplier to slip out of any attempt at paying you any compensatory $$. Their game (which is common, according to the car manufacturer) is to not honor the warranty if they can remotely assert they don't have to. We've now had our car at the local dealer for three weeks awaiting ANY response from NLPW, despite our regular calls to them. They failed to honor the timelines they give to us in sending out their "agent" (labeled by a witness as a "bozo") to our local dealer. In our case, (a) they told us when we first got the car that they'd cover the differential, but that we had to wait for three months with our faulty car before they'd cover anything; (b) they then asserted that we didn't properly do maintenance such as changing oil (which we had, and which we proved); (c) then they asserted that we hadn't properly maintained the "slip differential" in the 3 months we've had the car (but it turns out that our car doesn't even have a "slip differential", as verified by the car manufacturer); and (d) they then stated that that they don't cover the differential, since it's not listed on their vague contract. Our local contact said that he's used to such warranty companies trying to get out of paying, but this has surpassed even his experience. I'd love to know when the differential became external to the powertrain !! Auto Traders of Texas has not remedied this unfairness. The repairs we're now faced with actually exceed the car's worth, so we'll probably have to dump this one and start over. No more Auto Traders for me.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Dealer Ever!

By Nassil on 7/9/2016 at 1:07 AM. Helped by Mike.

Took a three- hour drive from Oklahoma City to Texas and it was so worth it. Best cars, best service and best people! Friendly and helpful but not pushy coz their cars are the best in the market! We were helped by Mike very professional, did everything he said he'll do. My car was directly shipped the day after they received the papers from my bank! They made me forget the awful experience I had at the biggest dealer here in Okc! I'll definitely go back any time we need a car! Highly recommend them they're the best!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service, they go above and beyond!

By Cwill27 on 9/23/2015 at 4:07 AM. Helped by Mike, Amber, Martha/Marsha.

Great experience! Great selection of cars! I was able to find exactly what I wanted, & for a great price. They go above and beyond to accommodate you, very patient, and keeps in contact w/ you during the decision process w/o being pushy. Mike B. was a pleasure to work with!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We have purchased our last four cars (Honda, Lexus, 2...

By acjuang on 10/17/2013 at 8:48 PM. Helped by Richard and Amber.

We have purchased our last four cars (Honda, Lexus, 2 Toyotas) from Auto Locators and could not be happier with the experience. Its gotten to the point where I just call and tell them what I'm looking for and they find one within the week and it is EXACTLY what I was looking for. The price is always lower than the competitors and the vehicle is immaculate. If you need anything added later on, they are right there to help. I can't see myself ordering another vehicle from anyone else. I'm a customer for life!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I decided to write this review about the Auto Locators of...

By petaeraugustus on 5/1/2013 at 10:37 PM. Helped by Richard, Amber.

I decided to write this review about the Auto Locators of Texas because my recent visit with them was extremely pleasant and easy, pleasant enough to the point that I felt it necessary to write a review for them so that I could relay to others that they are the real deal. I have never purchased a car on my own before, so I was slightly nervous on my way up to Auto Locators. But as soon as I arrived, I was instantly taken away by the staff's cordiality, professionalism, and knowledge. Their pleasant professionalism erased any nervousness I had, and I'm very happy to say that within no time I left their business with a car I felt really good about. If there is anyone in the Plano area thinking about purchasing a car, you'd honestly be doing yourself a disservice if you didn't at least go check Auto Locators at some point. They'll give you a great deal just like they gave me, and they'll do it in a kind and professional way. What's not to like about that?

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

THIS DEALERSHIP IS AWESOME, AND VERY KNOWLEGDABLE ABOUT...

By mattsford on 2/11/2013 at 7:23 PM. Helped by amber.

THIS DEALERSHIP IS AWESOME, AND VERY KNOWLEGDABLE ABOUT ALL VEHICLES AND PRODUCTS. VERY NICE. AND WILLING TO GO ABOVE AND BEYOND, I ONLY BUY USED VEHICLES AND I WISH I WOULD HAVE KNOWN ABOUT THIS DEALERSHIP A LONG TIME AGO AMBER IS A GREAT SALES GAL AND KNOWS HER STUFF, I WILL NEVER GO TO ANOTHER DEALERSHIP FOR MY BUSINESS, THANKS AMBER FOR ALL YOU HAVE DONE , YOUR AWESOME!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I just bought a great vehicle from Auto Locators of...

By RichardSchoolfield on 2/5/2013 at 3:41 AM. Helped by everyone was great!!.

I just bought a great vehicle from Auto Locators of Texas. Their website easy to use and navigate. Everyone I came into contact with at the dealership made me feel like they were committed to making my experience there a positive one. I would use them again if the situation arises.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I recently bought a car from Auto Locators of Texas and...

By Ryan123456 on 2/4/2013 at 5:08 PM. Helped by Amber.

I recently bought a car from Auto Locators of Texas and was very pleased with the quality of car and superb customer service. I did an initial test drive, loved the car, and was in and out in about 20 minutes with all the paperwork. I would recommend ATL to any prospective auto buyers!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

I bought a used M5 and sold my F150 at the same time. My...

By Dnylec07 on 1/21/2013 at 5:58 PM. Helped by Amber, Richard..

I bought a used M5 and sold my F150 at the same time. My truck sold in 10 days. They were all great to work with and I will look at getting my next car from them. Thank you all.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I would highly recommend using Richard Walsh and Auto...

By jpadek on 12/10/2012 at 7:14 PM. Helped by Richard Walsh & Amber Wise.

I would highly recommend using Richard Walsh and Auto Locators of Texas if you are in the market for a new car. Richard made the experience of buying my new car extremely easy and enjoyable. Amber was very helpful with any questions that surfaced throughout the car buying experience. When I buy my next car, I will go through Auto Locators of Texas. –Jess Padek

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My boyfriend (now-husband) purchased a car from Auto...

By amymblanchard1 on 11/16/2012 at 4:13 PM. Helped by Richard Walsh.

My boyfriend (now-husband) purchased a car from Auto Locators of Texas several years ago and has always talked about the positive experience. I recently had the opportunity to work with Auto Locators of TX this year to purchase a 2012 GMC Acadia SLT. We were blown away with the friendliness of the staff and the owner, Richard. The business feels extremely well-run and organized. They are NOT pushy or "salesy" whatsoever. It feels like you are purchasing a car from a family member. The most annoying part of buying a car (new or used) is dealing with the sales people...getting stuck in a salesperson's office while the cheesy manager comes in and introduces themselves. Auto Locators of TX is completely different. You can view their inventory online and come in to test-drive a car if you wish. If you are looking for a specific vehicle, their specialty is locating cars, and they do this through the use of auctions. Richard will email you the cars that are available that week and will obtain the car you are looking for. We were able to test drive the car by ourselves. We noticed a small scratch in the leather, and they fixed it for us easily. Their prices are very affordable - less than a dealership & similar to buying from a private party direct (i.e. craigslist). Our car came with a CARFAX report as well. The financing process was easy and when we showed up yesterday to sign the papers, everything was organized & ready to go. We bought the car in about 20 minutes. Richard personally took the time to show us the car's cool features - like power liftgate, back-up cam & navigation, etc. One last thing that I should mention is that they can upgrade their cars w/ options like Navigation, Back-up Cams, etc - they can also tint windows - again, their prices are less than a dealership. I would absolutely recommend Auto Locators to friends or family. They are a pretty cool company, and I don't see myself ever going to a dealership. Ever!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Very clean, friendly place. Had the car in one day with...

By paulsent on 9/24/2012 at 8:57 PM. Helped by Amber.

Very clean, friendly place. Had the car in one day with no hassle, or used car dealers. Would recommend to anyone who needs a car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Let me just say that I have purchased 4 vehicles from...

By alfike on 9/21/2012 at 5:22 AM. Helped by Richard Walsh and Amber Wise.

Let me just say that I have purchased 4 vehicles from Richard, as well as had him sell one of mine. He does a great job at finding the right vehicle we need, plus he and Amber go the extra mile! That's not seen very much in the auto industry. We are very happy and always recommend our friends to them. They don't over charge, and offer great service. I think you'll be very happy with AutoLocators.

I would recommend this dealer.