Dealer 2-Year Rating

Overall Rating

3.7 / 5
Customer Service
3.7  
Friendliness
3.7  
Overall Experience
3.7  
Price
3.7  
Quality of Work
3.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I Gotta Say I was Impressed!

By Julia Rendowski on 4/27/2017 at 6:52 PM. Helped by Nick.

I went in to look for a used Nissan Altima. After going to other local shops, and being treated like an idiot, I decided to stop by Auto Mall. All the guys working there were pretty nice. The sales guy, I think Nick was his name, was not pushy and actually took the time to listen to me and explain things. I left very satisfied with my purchase, the financing was great too, I got a low rate, a decent car payment, a nice car, and a decent place where I can buy cars from.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very pleased with my experience

By Jake82 on 2/17/2017 at 11:16 PM. Helped by Nick.

I am very pleased with the experience I had here. After spending a few weeks mulling over what would be the best bang for my buck, I finally made a decision. I am extremely wary about where my money goes and I am more than happy to spend my time searching for the perfect deal. I should note that before I swung by here I decided to visit some of the other dealerships around town but they all fell into 2 categories: Perfect car with a terrible price or great price with a shoddy vehicle. After going through many dealer websites, I came across the Automall of Champaign and they had a great car for a great price. When I came in to look at the 2012 Focus I was pleased with how it looks and all the stuff I found online. The pricing was fair enough but when the financing came around I didn't get the best deal since my credit isn't so great. The gentleman I was working with was Nick and I must say for probably an hour he was on the phone until he got me a pretty darn good deal! I don't normally go out and write reviews but I was so surprised at my deal that I thought I should probably let others know. The prices were fair, the service was great, and the financing deal was stellar. I will definitely be checking here when my wife starts looking for a new SUV (which is soon!)

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Crooks and liars

By Matt on 10/21/2016 at 1:19 AM. Helped by Rami.

DO NOT BUY from these people!They sell lemons and either hide or don't disclose damage.2 weeks after buying an 8,000$ truck it's basically worthless.Rod knocking,I believe they put heavy weight oil in to hide it.brake lines are nothing but rust and it's dangerous to drive.Suspension is falling apart.Heat/air controls quit working.Put used tire on backwards so I wouldn't notice it was different than other 3.Mechanic said he thinks it's a flood vehicle even though it's not listed on state database.

I would not recommend this dealer.