Dealer 2-Year Rating

Overall Rating

3.5 / 5
Customer Service
3.3  
Friendliness
3.7  
Overall Experience
3.7  
Price
3.3  
Quality of Work
3.3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Mario Chester on 5/15/2019 at 5:52 PM. Helped by Patrick, Jeff, Tim.

We had been to several places before coming to AutoCenters. They where hands down the best!! Thanks Patrick and Jeff!! We will be sending my parents here to buy a car next week. They have a $250 check for us with every person we send there to buy a car.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

It was excellent

By Roynjackie on 9/9/2018 at 6:20 PM. Helped by Jd. Was friendly and helpful.

Because the was friendly and helpful and I love my new car. Jd was friendly and helpful for all the help he have give us. Thank you.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Unprofessional

By Debra Parson on 8/15/2017 at 5:22 PM. Helped by Patrick and Steve.

YP.com Search Nav 3 AutoCenters St Charles Used Car Dealers (21 reviews) (636) 946-4222 Directions Website 3621 Veterans Memorial Pkwy, Saint Charles, MO 63303 20.5 mi - 29 mins OPEN NOW Today 9:00 am - 6:00 pm More info Are you the owner of this business? Claim this page and customize your listing GALLERYView All (3) Photos (3) AutoCenters St Charles Add Photos Add Your Review Debra B. 08/14/2017 It has truly been a headache dealing with this company.First off I wrote a review months ago.And they said that they would have someone reach out to us.Well guess what that never happened.So we had taken our car to a Kia dealer to have it appraised.So this 2014 Kia Optima that they had us paying $15,000 dollars for was only worth $11,000.And then they told us that this car had only been in one accident lies.The car had been in two accidents one fender bender that they told us about.And then another one more major.And we are looking into taking them to court for that.And they can't lie we have the paper work to prove it from there company and also from the Kia dealer.And they constantly feed you lies from Patrick to Steve.We took them the paperwork to send off to get our refund back for the GAP insurance.Come to find out when I called EFT insurance two weeks later to find out if they sent our paper work in they hadn't.And Steve assured us that they would put it in on June 26,2017.We had to send them the paperwork ourselves.And now the insurance company notified us that the refund had been issued to them.So my husband and myself reached out to Steve he told us he needed the lien release paper.So I emailed that and also text it to him.He told my husband that they were going to get it processed.And it should be ready to pick up August 14th or 15th.So I called them Steve said that he had to call and see if they had processed it.Another one of his unprofessional lies.So my husband waited and called back in a hour.And he got hung up on like three times,before Steve got on the phone telling my husband I didn't tell you today.I said the middle of next week and here you are calling me Monday another lie.And whom do you think you are speaking to like that.They are very rude at this location.We just want our money so that we can be done with these people.And if you are going to respond we will be reaching out to us please make sure you do it this time.

I would not recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

THANKFUL

By Cotinna Blackmon on 10/18/2016 at 12:24 AM. Helped by PATRICK.

I couldn't ask for a better experience with this company. Patrick was more than helpful, honest and understanding. Thanks again Auto Center St. Charles and Auto Center Nissian Wood River. You guys ROCK

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Amazing Company

By Marquetta7 on 7/15/2016 at 12:58 PM. Helped by Jeremy Borchert.

I was very pleased with the way they handle their customers, they make sure you are satisfied. Jeremy was great with handling my case. I am a very concerning person. He answered every question honestly and when I say professional I mean that. They get u in and make sure you leave happy. I have recommended this company to family and friends. Thanks a lot 😉

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Place to buy a car!!

By chester311 on 10/27/2015 at 4:34 PM. Helped by patick, john, miles.

These guys really know how to help out people who have had credit problems in the past!! I will be recommending them to all of my friends and family. Thanks!!

I would recommend this dealer.