Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.8  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Auto fair Honda 🙌🏻🙌🏻

By Luvmi2boiz on 8/20/2019 at 9:19 PM.

They made the car buying experience amazingly easy. Listened to want I wanted and worked with me to get just that. Honda for life hands down

I would recommend this dealer.

Overall Rating

2.5  

4   Customer Service
4   Friendliness
1   Overall Experience
1   Quality of Work

Oil change

By Jojo on 8/17/2019 at 11:42 PM.

My service person was very polite and friendly. Got an oil change and some recommend service that I don’t ever recall having on a vehicle. Service department DIDNT CLOSE MY HOOD all the way. I had to pull over on RT 93 to close it properly. This is my second time there and I won’t go back. Other Honda dealers will vacuum out the inside front area after serving even an oil change.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Went to test drive a hrv. Very nice suv. Thank you adam

By Henry19 on 8/15/2019 at 7:10 AM.

I went to autofair honda to test drive the SUV HRV . very nice suv, compact and very good design and thank you Adam for your help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Salesman

By Cheri on 8/15/2019 at 12:04 AM.

In a nutshell , the experience from beginning to end was fantastic! Keith was our salesman and I would recommend him to anyone. He was very knowledgeable, answered all my questions and spent the time showing me all of the options in my car , which I love!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy, friendly service

By Vema on 8/11/2019 at 3:50 PM.

Steve was great. He went above and beyond to help me in the process. I was completely satisfied. I would recommend autofair Honda to everybody.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

State Inspection

By Rburke7117 on 8/8/2019 at 4:43 PM.

Brought car in for State Inspection, inspection completed in a hour. Reviewed. Upcoming work that should be done at specific mileage. Service Rep, Naudia, reviewed service performed and future service that I should have dove. Very pleased!

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Easy and comfortable

By Gini on 8/7/2019 at 7:13 PM.

Buying a car should be fun I thought I wanted a certain car, but my sale person was so good at leading me in the right direction I decided on the best car for me. It was fun and Laura was great. Matt also was great and made it easy to make good choices Thank you both

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Very helpful

By Jillhk on 8/4/2019 at 4:07 PM.

I knew what I wanted to see, they showed me the best choice. The service was quick and efficient. They made it easy to complete the purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

10,000 MILES SERVICE

By Waterville;9 on 7/31/2019 at 2:39 PM.

All went as promised. Timely, professional environment, friendly personnel. I was told what to expect in the next service, good for planning both cost and time to do the work.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

auto service provided

By bvince on 7/31/2019 at 12:13 PM. Helped by justin shockley.

My civic needed more than 8 hrs of work my service associate put me in brand new loaner while my car was left over night.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Very friendly and professional sales personnel

By Lindat on 7/28/2019 at 7:50 PM.

Keith was our sales person. He was friendly, professional, and accommodating. We were able to try out two Honda pilots. He was thorough in explaining all options and went through all options in the vehicle after we purchased. He also said he was available any time to talk with us if we had any questions or concerns. I would recommend him highly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Karen69 on 7/27/2019 at 5:32 PM.

Excellent friendly service. Service department seems to know what they are doing along with being timely in their repairs. I would definitely recommend Honda service department to others.

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Adding Customer Unnecessary cost

By HondaPilot2009 on 7/26/2019 at 9:03 PM.

I went for Oil change & State inspection and dealer failed the inspection because of Exhaust leakage, they insisted to replace the Exhaust flex pipe and for parts and labor $1000. I went to local Auto care for second opinion and they said it’s just a gasket change and bold are missing and they did for $180 including their labor and parts cost (Gasket & 3 Nuts). The dealer was just pushing to replace entire thing that's not required. I request dealer to serve the customer that required and instead of insisting the things that are not required and also provide the full details in summary for the cost. I totally disappointed with dealer.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car

By Ortega2019 on 7/26/2019 at 8:51 PM.

Great customer service, very understanding and helpful. This our third time purchasing a vehicle. It’s always a great experience. Friendly & funny experience. We will definitely come back

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Our SUV

By ctrovato57 on 7/22/2019 at 11:20 PM.

We recently bought an SUV. That we had a couple of issues with. Our salesman Harrison and sales manager Lazeras worked with us to resolve those issues and we are very happy with the results. The SUV now runs great and we are very happy with the purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome customer service!

By Trump2020! on 7/22/2019 at 3:46 PM.

Took care of my car, and treated me like a guest. Friendly and helpful without being pushy. I will have all my service done with Autofair Honda!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Makes sure you are comfortable with your buy

By ctibbetts55 on 7/21/2019 at 1:58 AM.

Bob Black has been very helpful over the past few months. It’s been a rough patch but Bob was able to make sure I was comfortable with my buy there was no hard pressure and very straight forward with every vehicle. No matter what your situation is they can help. Bob made sure I left feeling like this is the car I have always wanted and I am very thankful for it.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

A + Best Leasing experience

By senior on 7/20/2019 at 9:38 PM.

We went on July 16 with the intent to lease an Accord and were met by Lorenzo. He immediately set up the transaction, no hasseles. We ran into some difficulty making the transaction not do able , but he did not make us feel like we were any less of a customer and immediately recommended the Civic, along with Lazaros. We had some hesitation , as it was smaller, however, Lorenzo had us try it on for size and it was perfect .Again had some issues, but he worked through those without hesitation, showing care and concern for the circumstances of the lease and respect to us even though we had to downsize. The remainder of the deal was perfect and we left with the leased Civic

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car

By rjr9206 on 7/20/2019 at 1:49 PM.

Great sales people Mr black and the team gave us many good option and we food the prefect car.will diffenly recommend other people to this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Andrew P is the best!

By Josselynjackman on 7/18/2019 at 1:47 AM.

Andrew P gave us the best car buying experience of our lives. He was extremely friendly, knowledgeable about every car we were interested in, patient while we asked questions and test drove multiple vehicles and most importantly honest and upfront about the car buying process. He got us into the car of our dreams and made it seem easy. We are so thankful to Andrew for making getting our new car enjoyable instead of the typical stressful car buying experience. Autofair Honda will be our go to dealership from now on!

I would recommend this dealer.