Dealer 2-Year Rating

Overall Rating

4 / 5
Customer Service
4.3  
Friendliness
4.3  
Overall Experience
4.1  
Price
4.1  
Quality of Work
4.3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Stellar service!

By Bonita53 on 7/14/2019 at 3:33 AM. Helped by Zeke, Charlie.

Went into Grieco Chevrolet in Delray Beach a bit pessimistic. Zeke and Charlie made my year! Zeke kept referring to the sale as if it was a go the entire time. God bless these guys! I will refer everyone I know! Patient, no pressure, never had an experience like this! The absolute best!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Satisfied

By Monica on 7/13/2019 at 12:11 PM. Helped by Rohan Muschett, Eddie Munoz.

I am pleased with the service Rohan and Ed provided us last week while car shopping. Rohan was professional, knowledgeable, funny and low pressure - he knew the HUGE inventory and answered all of our questions and then some. Ed ensured the financing process was fast, smooth and enjoyable. Ultimately, we got a tremendous deal on an excellent SUV. We'll be back.

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Beware

By Beware on 2/24/2019 at 10:32 PM. Helped by Mr. Panella.

Stay away from GRIECO OF DELRAY Pre-Owned dealership as far as you can. I bought a pre-owned 2018 Volkswagen Tiguan for my daughter with a supposedly “clean” CARFAX history but to my surprise I bought a car with a concealed severe damage on the front left wheel compromising the shock ABS, bearing, housing and Tie rod which worn out the tires in less than two months. The consequences could be fatal to my daughter’s safety and integrity if we wouldn’t luckily detected this unexpected condition before a tragedy happens. Schumacher Palm Beach’s Maintenance Manager and I contacted GRIECO’S Pre-Owned manager Ryan Panella with detailed pictures and description of the damage clearly proving that it was evidently way before of the date I purchased the car. However Mr. Panella turned a blind eye to our requests and neither acknowledged responsibility nor covered the $3K+ costs of the repairs. This malicious and unethical business practices is what you should expect if dear to deal with this dealership and Mr. Panella. Hope this warning prevents you to be the next unfortunate buyer!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mr .Moe Desrosiers

By Mary L Amendola on 2/6/2019 at 2:27 PM. Helped by Moe Desrosiers.

Our experience at Grieco Mazda of Delray Beach was truly the easiest and stress free deals we have experienced. Mr. Moe Desrosiers did not pressure us or try to fast talk us. On the contrary, Moe took his time to let us ask questions and test drive the vehicle. Mr. Desrosiers was very schooled in the vehicle and all Mazda warranties car facts. We made a deal that was quick easy and painless. The manager Kevin is a no nonsense, reasonable and professional manager. With a handshake and a signature we were in and out with a beautiful new car. Jeff the account manager had all our papers work insurance, title and payment options ready in less than a half hour. He was professionally organized and pleasant. My husband and I have purchased many vehicles from several dealerships but honestly have to say this was amazingly the BEST! We give Grieco Mazda team in Delray Beach 5 Stars ?? ?? ?? ?? ??! Mr and Mrs Amendola

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Not professional

By revron1 on 5/25/2018 at 2:41 AM. Helped by 2 kids.

They told me over phone they could make a deal no problem with no money down if I traded in my 2013 Nissan Murano SL with 75k on it. Insulted me with 6500k on trade when car was worth 11000k. I even was willing to except 9500k to make a deal on a 2012 overpriced Chevy Volt I wanted to purchase. I told them car only and NO money down. They promised 'no problem'. Ran my credit score and insisted it was 25 points lower than it was after I checked. I even showed them multiple reports on my phone. They came back with 9.9% and wanted 4000k down. I'm paying only 8% with Murano and my score was lower when I bought that car. The salesman and the finance guy appeared to be right out of high school. They lacked confidence and didn't look like they knew what they were doing. Too bad for Grieco because I bought a 2015 premium Volt with many extra free services from David Maus Chevrolet in Sanford with 40k miles on it for a way better price. And, they gave me 11000k on my trade in with NO money down. Grieco should take pointers on how to sell cars the right way from David Maus.

I would not recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Purchase New Vehicle

By Bigandres1 on 4/19/2018 at 2:24 PM. Helped by Issac Granados.

Overall rating was based on the level of service provided by the dealership. From the sales rep to the financial advisor, they addressed any questions given and were helpful in my purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Isaac was great!

By flaviap on 4/6/2018 at 2:49 PM. Helped by Isaac & Marcel.

We went in because of an ad we saw on their website. We were immediately greeted by Isaac. He was very welcoming, patient and knowledgeable! He took great care of us! Marcel was also a big help! We would recommend this dealer to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Service!

By FornerEmployee on 4/1/2018 at 2:45 PM. Helped by Isaac Granados, Scott Mangiapani, Rich Ellis, Korey Kinsey.

My daughter bought her 1st car today and I wouldn’t take her to anyone else but the team of Isaac Granados, Scott Mangiapani, and Rich Ellis. I knew she’d be treated kindly and respectfully and get a super deal. And she did! A special thank you to Mr Granados for your patience. I couldn’t imagine her in better hands. When you’re ready to shop for your child’s first car, these are the gentlemen you want taking care of yours.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Isaac was great. Definitely will be back

By Jyoun009 on 3/29/2018 at 4:35 PM. Helped by Isaa, Marcell, and Scott.

My experience with Grieco was great. I was in contact with Salesman Isaac most of my time there. He helped me find exactly what I was looking for. Treated me and my family with respect and kept us entertained all while training Larry at the same time. Marcell also bent over backwards to get me the deal that I could work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience

By Tapolyai on 3/27/2018 at 12:43 PM. Helped by Isaac, Korey, Scott.

This was my first time buying a new car from a dealership and this one was my second one I went to. Grieco of Delray Beach took care of me from the get-go and putting consideration into my move and making it an easy and welcoming experience. Isaac was very helpful and thoughtful about my first purchase from a dealership. I recommend this dealership to anyone who is looking for a experience with a team who cares about the customers happiness and needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Eric2017 on 3/21/2018 at 1:24 PM. Helped by Issac.

This dealership had excellent customer service. Very professional and organized. Salesman Issac was great. I would recommend them to my friends and family as well as others.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Simple and transparent

By Vinny&Arlene on 3/21/2018 at 5:31 AM. Helped by Isaac Granados.

I came in to service my car and met Isaac Granados. He showed me the new upgrades to the Equinox and didn’t pressured me into buying just gave me the information I asked for, so a week later I came back with my wife and traded our old Equinox for a new redesign Equinox. He was pleasant, knowledgeable and has been helping us in every little question we’ve had. If you need a car, you should talk to Isaac

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Dealership wins scam of the year

By Vegas73 on 12/8/2017 at 6:11 AM. Helped by Rebecca if she is real and Scott the manager.

Dealership plays games, started an online chat with Rebecca from the dealership, Rebecca told me they had many 2017 Chevy trax on the lot I said great I will be over in a half hour will you be there she said yes. i arived at the dealership asked for Rebecca they said she is off today, I said I just chatted with online and she said she was here, they said sorry for the misunderstanding, we will get someone else to help you. Salesman comes over I say I am interested in the 2017 Trax, he says we just sold the last one 2 hours ago, I said I just spoke to Rebecca and she said you have many, he says no. I requested to talk to a manger he says I will get one for you, 20 minutes later no manger I walk into the sales office ask for a manager my self he says no one told me you were here, funny cause the office walls are glass and I watched the salesman tell him something and he loooks right at me. He tell me sorry have no 2017 Trax left for about a week, except 1 loaner out on loan as we speak I say what about the salesman who just told me u sold the last one 2 hours ago he apologizes. I said can you get me a 2017 Trax he says no, but I can give u a price on a 2018 I Said no that’s and left the dealership. The next day I go on there web site and what do you know Rebecca starts up her chat again so I ask about a 2017 Trax and she says we have a few here they going fast come On in. The next day I go to the web site again to See what happens, what do you know it’s Rebecca again I ask about a 2017 Trax, this time She says we just sold the last one but come on in and we can order one for you. This dealership plays games and out right lies to get you to come in and waste your time, they get paid to be there the customers don’t, I ended up buying a 2017 Trax with 12 miles on it from another Dealership for $3,000 less then the manager said he will sell me the loaner car with $3,000 on it stay away from this dealership unless you have a lot of time to Waste and like being lied to

I would not recommend this dealer.