Dealer 2-Year Rating

Overall Rating

2.2 / 5
Customer Service
2.2  
Friendliness
2.4  
Overall Experience
1.9  
Price
2.1  
Quality of Work
2.1  
Service
1.5  

Dealer Reviews

Show:  

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price

Appalling Lack of Customer Service/Unprofessional/Deceitful

By NeverAgain on 7/6/2019 at 5:30 PM. Helped by Britani, Charles (Chuck) Halbwachs.

My 2016 Dodge Grand Caravans transmission died in the middle of rush hour traffic on Colorado Blvd the Thursday before Easter. There was no warning, no check engine light, nothing. Thankfully, my four children were not in the vehicle with me when this happened and no one got hurt. Because I did not purchase my vehicle new (I bought used in May 2017 from a rental car fleet) and the mileage on the vehicle was high, none of the power train warranties were extended to my vehicle. The latter was in addition to the fact that my vehicles VIN was supposedly not on the massive recall of transmissions on 2016 Dodge Grand Caravans...fascinating that my three year old vehicle had a massive transmission failure and was magically not on the recall list when I contacted Chrysler Dodge. My vehicle was towed on Good Friday to the nearest dealership, which happened to be AutoNation Dodge on Arapahoe. Not once was I offered a loaner vehicle or rental vehicle while diagnostics was being run on my vehicle. I am a single parent of those four beautiful children and cannot go without a vehicle, as I have no immediate family in the area with whom I can bum rides or borrow a vehicle. I put myself in a rental car so I could get my kids to and from school and make my commute to work. Chrysler Dodge FCA had indicated that I would possibly be eligible for a reimbursement on the rental car up to $35/day, pending the final diagnostics/cause for failure, so I squeezed my children and I into the smallest vehicle possible to accommodate this, all the while fronting the money for the tows and the rental car. I contacted my FCA case manager almost every day, substantiated by my cell phone bill/call logs and emails. I never received a call from AutoNation Dodges service supervisor, Britani. A week into this process, my FCA case manager, Robin, even indicated that Britani initially told her that my vehicle wasn´t even at the dealership. Every day that these stalls, delays, and communication games went on between my FCA case manager and Britani/AutoNation Dodge, was an additional day that my vehicle was not being worked on and an additional day of rental car expense. The sole source of communication to me with regards to my vehicles status (whether diagnosis and go forward repair) was through Robin, my FCA case manager, having never been contacted by Britani. When I called the service department asking to speak to Britani, I was always sent to voicemail with no call back (again, I have the AT&T cell phone bill/call logs as printed evidence to substantiate this). These games continued for almost 7 weeks. During that time, I had to pay for a rental vehicle just to go on a planned vacation/PTO to Mount Rushmore with the kids. Ironically, of course, the repairs on the vehicle were finally finished while I was in South Dakota with my kids. During that time, I received a phone call from Britani with a voicemail that accused me -- the customer -- of blocking her phone calls. I kept the voicemail as evidence, as well. After 6+ weeks of fronting rental car expense, and also expected to pay a $1,000 deductible for a complete new transmission on a three year old vehicle, I went to the dealership to pick up my vehicle on June 5, 2019. AutoNation Dodge had had my vehicle since Friday, April 19, 2019. I demanded to speak with Charles (Chuck) Halbwachs, my email correspondence with FCA, my cell phone bill/call logs, and saved voicemail from Britani in hand. In reviewing the repair order, my vehicle had a promise date of May 10, 2019 -- almost a full month earlier. Additionally, even though I had verified my phone number with the service department every time I called them -- even leaving my cell phone number in the unanswered voicemails -- the repair order HAD THE WRONG CONTACT NUMBER ON IT. Clearly, AutoNation Dodge was NOT waiting on me. Clearly, I was NOT stonewalling their efforts to work on the vehicle. Clearly, AutoNation Dodge on Arapahoe/Britani had not done their due diligence to make sure that they were calling the correct phone number, particularly when they supposedly could not get a hold of me. I made all of this very clear to Chuck, who vowed that he would review my case with his area supervisor. He even made photo copies of my cell phone bill/call logs and emails, purporting that I had a very good case to receive reimbursement for the rental car expenses in excess of the promised delivery date of May 10th. I took Chucks card, and emailed him later that same day the rental car bills for the past 6+ weeks (totaling $1,600+), believing in good faith that Chuck would make this right. I was wrong. I have followed up with Chuck politely and periodically since June 5, 2019 with no response aside from one voicemail dated Monday, June 10, 2019. I have lost my patience and can see that on top of a lack of customer service from the entire dealership, unprofessional staff (Britani), that there is an intent to deceive and no desire to make the customer whole -- even when the dealer was at fault. I ABSOLUTELY will make sure that I get the word out about Britani, Charles (Chuck) Halbwachs, and AutoNation Dodge on Arapahoe, in addition to informing potential Dodge buyers: Buyer Beware.

I would not recommend this dealer.

Overall Rating

3.3  

4   Customer Service
5   Friendliness
1   Overall Experience

not consistent service/deceitful practices

By ramowner on 6/10/2019 at 9:46 PM. Helped by i'm sorry, i'm not good with names, but Chuck the service manager will always stand out..

i took my 2016 truck into this dealership for 4 recalls and a whistle in my a/c heater cowl. upon arrival at the dealership they do a walk around for obvious dings and dents. i don't visit dealerships often and quite frankly have never seen this before but was pleasantly surprised thinking this was a nice show of confidence between the 2 of us. (was i ever taken by this gesture!) they kept my truck for 2 days explaining that they had computer issues and was unable to work on the truck til their computers came up. funny how no other computers in the dealership was affected. upon receiving my truck, i was told the recalls were complete, but my warranty was voided because i had performed a modification to my heater duct. i actually did the cabin air filter modification that is suggested by the manufacturer, where you have to actually cut out a predesignated and clearly marked portion of the heater duct to insert the cabin filter and then purchase a genuine mopar cover for your newly created hole. what a catch 22 situation! i voided my warranty by performing that which they recommend. now to add insult to injury and the most egregious of their cheap scam, was a newly discovered deep gouge in my rear bumper. i was told after they reviewed all video evidence that i would be contacted the next day for the next procedure. i was never contacted. i called relentlessly for the next 5 days, only to be ignored, transferred to voice mail, and if you call too often i believe they have an ability to force your call into voicemail having never even talked to a live reception. i often started punching any prompt given to me in the menu hoping for a live person. often catching the live person off guard and explaining my situation to them, they either promised to deliver my message or send me to Chuck's (the poor excuse for a service manager) voice mail. it's been a week and Chuck has yet to contact or return my calls. (which were numerous) why run and hide Chuck? prove me to be a liar and poor customer! you don't have to pore over hours of boring video, all you have to do is show me pulling into your driveway with that HUGE 6" GOUGE in my bumper and you can shame me to no end. make me feel like a petty, thieving animal. do you know why you won't take that pleasure? because you know- and you own the evidence that you are a cheating liar that won't man up to your own responsibility. i will never be back and i will promise to speak ill of you and that dealership for the rest of my days. i dare you Chuck to prove me a liar. is stealing a $300 scratch from me worth your reputation? obviously this dealership is falling all over customers and doesn't need my business, but i think one is taking a big risk allowing them to work on your car. imagine the damage being to your car? this is not a "what a shame" moment, this is a gamble and if you continue visiting this dishonorable dealership, eventually this hammer will befall you as well. don't take the risk, there are 3 other dodge ram dealerships in the denver/metro area. at least try one. Overall, i give the dealership one star for being so deceitful, however they do rate more stars for customer service friendliness, and attentiveness. they do talk a good game. as for quality of work, i'll never know since most of the recalls were computer updates, programming etc. maybe i should thank them the amount of work disassembling my dash and heater just to void my warranty and not charge me for the service. but there is much to be said for a cold hard slap in the face and then offer me an ice pack!

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Avoid Buying a Car Here - Terrible Experience

By DealerRaterReviewGuy on 3/10/2019 at 12:04 AM. Helped by Tim Burch.

Terrible Buying Experience - Avoid dealership at all costs!!! Dealership had knowledge of $5000 repairs on a used car I bought and didn't disclose or fix the issues when when the issue would have failed their own safety inspection criteria. They hid everything and tried pushing it under the rug hoping I wouldn't noticed. Told me the car was serviced at it's manufacturer dealership since it's a rare car and that everything checked out great. They had their service techs lie about information and won't produce any information proving otherwise. I had two other dealerships inspect my car, and they came to the same conclusion on repair items. I have the inspection report from the dealership they sent the car for service before they sold it to me. The other manufacture service department told them of these issues needed remedy asap and Autonation didn't repair the issues. This dealership is a fraud and if you look at all of their reviews on various platforms, you will see a re-occurring trend of hidden repair costs on used cars and many service-related issues.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy & Painless

By Nate & Mary on 11/11/2018 at 1:57 AM. Helped by Nick, Al, Dennis.

Very nice people, Good pre-visit info was provided. Got what we wanted. No problems at all! Thank you for this experience, patient & knowledgeable. Yeah!

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

SERVICE DEPARTMENT SCAM WORST GM EVER

By MMR on 10/28/2018 at 12:52 PM. Helped by Tim Burch GM.

If I could give this place 0 stars I would. Poorly trained staff, overpriced and misleading service department and terrible, terrible communication and costumer service. They upsale clients on stuff they don’t need and charge an arm and a leg. That wouldn’t be the worst part if at least they did a good job. Returned my veichle late and after dropping 5k, I left parking lot with air filter light on and 4QT short of transmission fluid after they recommended a transmission flush. Needless to say they destroyed my truck and refuse to own up to it. BE AWARE!! GM TIm B never to be found and only interested in his own pockets which reflects the service managers on commission selling what you don’t need. I don’t know about experience on buying a veichle there but DO NOT TRUST THIS PEOPLE WITH SERVICING YOUR CARS OR TRUCKS.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and easy purchase from Will

By Kristin106 on 10/2/2018 at 7:01 AM. Helped by Will in sales.

Called to see if the car was still there. Will answered my call. He asked me for the stock number so I gave it to him. He told me he would go outside and check for me, then call me back. Sure enough, about 10 minutes later, he called me back. We agreed to a time that worked for me. When I arrived, he already had the Malibu in the front of the store. I drove it then bought it. No games or tricks...and I know we have all experienced that. Great experience with Will! If you need a used vehicle ask for Will.

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
1   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

This place sucks!

By Jonathan Z on 1/4/2018 at 6:40 PM. Helped by Matt Urland.

WORST VEHICLE BUYING EXPERIENCE EVER!!!!!!!!! Having dealt with numerous dealerships in my life, I must say this place is just awful! Condescending, insulting, deceitful and unprofessional. The 2008 Toyota I purchased from them is plagued with engine issues after putting less than 200 miles on it. I should have had an independent mechanic do a pre-purchase inspection because it would have revealed a failing engine. My vehicle quit running after 2 days, all plugs drown out from engine oil in the galleys, not good! Dirty engine oil and filter that was 2 quarts overfilled. What a mess! Sales Manager Matt Urland would not respond to my email and has the audacity to give me his office number of 000-000-0000 no less than 3 times in his correspondence. I do not need to be treated like that after giving you thousands of dollars of my hard earned money! Took 5 hours for the buying process and that was with no trade in or financing paperwork for them to navigate. As i am finally taking possession of my vehicle I get approached by a salesperson laughing "that i will be passing everything but the gas station in that thing" as he walked inside. After sale, the only interest they have in me is auto-generated emails trying to get me into their poorly rated service department to fix my lemon, no thanks! Skeevy, high-volume, corporate, get those cars out the door feel to this place for sure.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Worst Service Department EVER

By Nuttall98 on 10/17/2017 at 4:38 PM. Helped by Mark worst service adviser ever.

Had an appointment for service 4 days out and they promised one day service, This is my work truck and I made it clear that it had to be finished. They don't care, Went in to pick it up at 5:30 same day, and it was not finished, Mark service adviser said he would keep the ticket open and to bring it back in the next few days, I called on Friday, set an appointment with Mark, for Monday and again he promised me it would be done the same day, called him Monday afternoon and he said the truck was in the shop and he would call me back, he never called so I went back in on 10/17 around 10:00 am and he informed me that they didn't even get my truck in. This is the 4th time I have needed warranty work on my Dodge Ram, and every time they lie about what they are going to do and when it will be completed. Never buy any car or truck from this dealership, they are the worst service department in Denver, If you have warrenty issues run to the next closest dealer

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

DON"T USE THIS DEALERSHIP TERRIBLE SERVICE DEPARTMENT!!!

By Vac8ion1 on 10/3/2017 at 3:47 PM. Helped by Sara the Serivce consutlant and the service manager Chris Roberts.

We truly wish there was a way to put down a 0 for this dealership. They are the WORST dealership we have ever encountered in our lives. Very poor customer service, terrible communication and outright lies have inspired us to sell our Durango and never ever own a Dodge product again. After our second horrible experience with this dealership we escalated things to Auto Nation corporate and were less than impressed with their willingness to help. Please take our advice, DO NOT USE THIS DEALERSHIP!!!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Ever!!!

By Brentjacobsen on 7/2/2017 at 6:08 PM. Helped by Dennis Tobin and Clifton Jacobsen.

My fiancé and I had been shopping for the past 4 months to purchase a new SUV. He chose to go with the Dodge Ram RT. We had previously stopped in to meet with a sales associate at Medved in castle rock and though he was nice he was not informed about any specifics of this particular model. He also straight out lied to us about if he would be able to obtain the color we wanted as he said the closest location was in Montana...of course I stepped out to call Arapahoe Dodge in centennial and they had one same color and model we wanted.I spoke with Dennis who is the sales manager who was very informative over the phone. We asked him if we could drive down to see it even though it was already 8pm and they close at 9pm. He was more then happy to have it pulled around to the front so when we got there it was ready to check out. Dennis Tobin was more then informative not only about the Dodge we were interested in but in the Ford truck we were discussing trading in. We felt at ease with Dennis Tobin and his non-abrasive but very helpful style. He worked with us until 11 pm to get the job finished. We couldn't feel happier with the commited service we received from Dennis Tobin and Clifton Jacobsen who also stayed late to help us get everything done! Happy owners of a New Dodge Durango! Auto Nation Dodge Ram is the Best!!!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Lied about warranty

By OldDogEyes on 3/27/2017 at 10:00 PM. Helped by Hubert.

I recently purchased a used vehicle from Autonation Dodge Arapahoe and had a bad experience. Through the entire purchase process I was told that my used car came with a 4 month/3,000 mile warranty. After we did the paperwork to complete the purchase I was told that they had made a mistake and that there was no warranty with my car because it was 11 years old. This is after being told 3 or 4 times that it came with a warranty. The window sticker said it came with a warranty. What BS.

I would not recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Parts department lack of knowledge and poor customer service

By Turbocharger on 1/18/2017 at 10:15 PM. Helped by John.

Customer service was ridiculously poor felt disrespected the entire time and the John the parts guy acted like I was dumb when I asked for parts that he didn't think existed bec he had never heard of them. All around one of the worst customer service exsperieces of my life. I regrettably on my way out called him an a**hole and asked for his name. thinking I was going to call his boss he went and told his boss first. His boss then called me and told me bec I called him an a**hole I needed to do business elsewhere... great way to handle poor customer service.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Overall Experience
4   Price
5   Quality of Work

Great experience purchasing a car, for a first time buyer!

By David Sanchez on 12/26/2016 at 9:53 PM. Helped by Jorge Jacal, Alex Pruitt.

I was a first time buyer and had no idea what to expect when purchasing a vehicle. I went to several places and didn't get the honest and welcoming vibe I was looking for. I walked into Autonation Dodge, and found exactly what I was looking for. Right away, Jorge Jacal greeted me and showed me exactly what I wanted. Jorge put me in the driver seat and gave me a proper 5-star test drive! Very knowledgable about the vehicle specs, functions and pricing options. Next, Alex the finance manager was also very receptive and helpful for getting the paperwork done. Didn't rush me and answered all my questions. The Autonation Dodge guys really made me feel welcome, they got me in the car I wanted and they got the job done with great customer service!

I would recommend this dealer.

Overall Rating

1.6  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
4   Quality of Work

Simple Oil Change with an appointment

By Poor Customer Service on 11/18/2016 at 7:47 PM.

Don't Use Arapahoe Dodge Service for a simple Oil Change, let alone a serious issue. Their Service Team Advisers have no clue on the concept of Customer Service. Went to drop off a vehicle in the morning before my appointment for an oil change. 2 Service Advisers were standing around talking to each other, ignoring the fact someone walked into the Service Area. It's not like they were busy, no other customer in the service area. When I approached them to check in my vehicle, the Assistant Service Manager walked off with a response that another service adviser would assist me, and pointed to an empty desk. REALLY!! Again had to wait until this mystery person decided to show up and guess what they didn't. If you cannot take 5 minutes to assist a paying customer to check in a vehicle, then why are you working in a Customer Facing Roll. ARAPAHOE DODGE GET A CLUE ON CUSTOMER SERVICE. CUSTOMERS DO NOT LIKE TO WAIT AROUND FOR YOU TO DECIDE YOU WANT TO WORK. TERRIBLE CUSTOMER SERVICE. WILL NEVER USE THEIR SERVICE DEPARTMENT AGAIN.

I would not recommend this dealer.

Overall Rating

1.6  

1   Customer Service
3   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Run away. Dealing with them isn't worth it!

By L.W. on 9/22/2016 at 5:17 PM. Helped by Chad, Doug.

First, this site is full of SCHILL (fake) reviews. DO NOT believe AutoNation Dodge Arapahoe has a 4.6 star rating. Real customers know the truth, its either one star or five? Don't be fooled. DRIVE WITH CONFIDENCE! WORRY-FREE PRE-OWNED VEHICLES! All over their commercials and paperwork, but they don't operate this way. Zero customer service, lying, and potential fraud with their warranty "services". We have spent the past 2 months dealing with these people, to the point of screaming back and forth over the phone. No customer should have to do that to get some decent service. This is literally the largest dealership chain in the US and they operate like some fly-by night used car outfit in an old 7-11 parking lot. So what happened? -Bought our truck at the end of July. Within a mile of driving it away, the check engine light comes on. We take it to the auto parts store near our house, they plug it in and whoa! So many codes its crazy. How did the dealer miss what a 19 year old kid found in 5 minutes? They didn't miss it, they LIED about it. -Took it back to get checked out, sat just past the 3-day, money back guarantee period. Clever. $3500-$4000 in repairs. Wait 2 weeks for the dealership to "decide" what to do. Of course they don't want to do anything, they'd be upside down in the deal. Could we use the extended warranty you bought? It was better than the red tape, so we say yes. another 2 weeks goes by, no word from the warranty company. -Last straw, we've called dozens of times to sales, management and service. NO ONE calls us back. Finally get the service mgr. and he says the warranty was rejected. WHAT? WHY? Because it required a 125 point PROMISED IN THEIR GUARANTEE inspection. They didn't do that. They did a shortcut 55 point inspection. -Take the truck back. Get yelled at by the sales manager for "not communicating" Seriously? Salesman confirms that yes, he got all of our messages... Was told NOT TO CALL US BACK. xxx? We are absolutely done. Just want our money back and get out of there. As of this writing, it has been 2 months of nothing but headaches and money tied up. They still have our $2000 deposit and no return calls as to when its gonna be given back. Do yourself a favor, go anywhere else but here. I don't even know if the names of the people we dealt with are real, every review I read has different people, and there aren't that many who work there. High turnover? Wouldn't surprise me. Our salesman, Chad, tried his best. Everyone else was nothing short of unprofessional.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience

LIED TO, NO RESPONSES AND BEING HUNG UP BY A MANAGER

By BJEvans on 3/10/2016 at 9:36 PM. Helped by TONY and ALEX.

My fiance and I went to purchase a car from this dealership with whom she had dealt with for 4 of her last vehicle purchases. Mark Hart was a great honest salesman. However, the other people in this department are terrible!!! First, when we came to sign the contract they had added in THREE warranties to the contract that not even our salesman knew had been added and that were NOT on the original sale summary and that WE DID NOT ask for and tried to smoke screen us. So ALEX came over to us and "explained" these warranties and grossly misrepresented the tire and wheel warranty stating that it would cover all four tires so due to his 'explanation' we thought we would try the warranty. Unfortunately, my fiance had a flat tire within the first week of having the vehicle that could not be fixed so we took it in to use this GREAT warranty... Needless to say, Go Dodge Arapahoe only wanted to cover the one tire. We have gotten the run around since and have NOT been called back but one time, today in fact, since January by a TONY one of the "managers' who was incredibly rude and ended up hanging up the phone on my fiance. This is completely unprofessional behavior and obviously they like to LIE to their patrons! Their excuse... "Alex did not advise us that the warranty would cover all four tires." POOR CUSTOMER SERVICE AND SATISFACTION FOR A CUSTOMER WHO HAS GIVEN THEM OVER 10 YEARS OF BUSINESS AND TO NOT HAVE ANY FOLLOW UP OR TRUTH OUT OF THEIR MOUTHS IS COMPLETELY DISGRACEFUL. We also found out in this process by Alex that the original tires DID NOT meet the used car department's requirement for selling. So in other words the tires were too used and SHOULD HAVE BEEN CHANGED out prior to being sold and even with that mistake on their part, they still REFUSE to assist us in getting the new tires of which they promised that the warranty covered or that they should have covered to begin with. I will NOT be going back and that sucks for Mark as he is a very genuine salesman!

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Salesmanship

By mamaD on 9/5/2015 at 10:11 PM. Helped by Carl McDade.

Carl is one of the best salesman I've met. Kind and courteous, always wants what's best for the customer. Thank you very much Carl!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Just excellent!

By Grizzie on 6/5/2015 at 7:26 PM. Helped by Spencer Gordon.

My wife and I visited Spradley-Barr dealership in Cheyenne, WY. We saw a twenty year old Dodge Caravan we liked because of it's low miles. Salesman, Spencer Gordon just got to work and let us drive the vehicle. Everything seemed to work just fine so we decided to try to buy the vehicle. The very next day the air-conditioning didn't work and Mr. Gordon told us to bring it in. So we did and now there isn't any item that doesn’t work on the vehicle. We are extremely happy with the Dodge mini van and the service that salesman Spencer Gordon gave us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Purchase of a new Dodge Charger for 2015

By fastbob70 on 5/18/2015 at 8:08 PM. Helped by Rodney Pruitt, James in Finance.

Met with Rodney Pruitt after making an appointment for myself and my wife. We were met on time and he took us for a test ride in the Charger I was interested in. Was impressed with his knowledge of the car and his approach to selling the car to us. No high pressure at all as the car sold us for the style and accessories included. We made a deal for our trade in and purchased the Charger. Finance Dept. was excellent as we experienced no pressure to purchase extra's but were presented with options. Rodney took us and introduced us to the service department and toured the facility. All in all a very enjoyable evening with the dealership and rode home in our brand new Dodge Charger. Thanks again Rodney.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience, great salesman

By jumpinjudy on 5/12/2015 at 11:16 PM. Helped by Hubert Lucero & Paul Boardman..

Went to the Autonation Super Sale at Mile High stadium. Met with my salesman from Auto nation Dodge, Hubert Lucero. Very good experience. Hubert had already picked out a few cars for us to look at before I arrived. No wasted time or effort for either of us. Found a wonderful small SUV, at a great price. Couldn't have asked for more! Will definitely recommend this dealer and specifically this salesman to my friends and neighbors!

I would recommend this dealer.