Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.5  
Friendliness
4.8  
Overall Experience
4.3  
Price
4  
Quality of Work
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car Purchase

By M R on 1/3/2017 at 5:24 PM. Helped by Daryl, Alli, and Sam.

Always a great experience. Don't know how I ever bought cars prior to Autonation. The Salespeople at this dealer are always helpful and you will be surprised by how fast and painless buying a car can be.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Stress free experience

By DL on 12/31/2016 at 1:50 PM. Helped by Christine C and Gary A.

Purchased 2016 Edge with help of Christine C. Great new care and great experience. Christine Angie Gary with finance both extremely knowledgeable and helpful. Thank you!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

My new Ford Explorer

By Barbara Baker on 12/27/2016 at 5:36 PM. Helped by DOUG.

I would recommend this dealership to everyone! Randall was so helpful and worked very hard on Christmas Eve to get me a great deal. I love my new car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great People

By SW on 12/24/2016 at 6:41 PM. Helped by Sam Ramadan, Mary Yvonne Monroe.

I worked with Mary Yvonne Monroe and Sam Ramadan on purchasing a 2016 F150. I told them the basic package that I was looking for and they had one in their inventory. Mary was patient with me and answered all the questions I had about all the different knobs and buttons and she linked up the blue tooth to my phone. Sam explained the financing and made sure I understood everything. I would definitely purchase another truck from them in the future.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

Autonation Ford

By Alexander Geist on 12/16/2016 at 10:26 AM. Helped by Mark, Cleve and Steve.

I went in for a test drive on a 2012 ford escape, I've already been looking around at vehicles for a few months so I knew what I wanted, could afford. They ultimately matched what I wanted to pay monthly which was great, I still wanted tone to think about it. They gave me 48 hours to do so. They're sales people, they're almost meant to be pushy but they were good. I would reccomend this group to friends and strangers.

I would recommend this dealer.

Overall Rating

2.4  

2   Customer Service
4   Friendliness
2   Overall Experience
1   Price
3   Quality of Work

Purchased of used Ford Edge

By HV on 7/12/2016 at 1:14 PM. Helped by Bell.

I purchased a 2011 Ford Edge about 8 months ago. The experience was ok, it wasn't great but they were, for the most part, attentive. I didn't haggle on price because my wife (who was pregnant at the time) liked the car and wasn't in a condition to endure the "wear down" period where a dealer artificially extends the negotiation time to a point where you're more 'amiable' to saying "yes" to options or other incurred costs. That's not to say that we didn't have to sit in a waiting room for a considerable amount of time, but Mr. Bell would periodically check in on us and give us updates. HV

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Whole process took us 2 hours. From walking in the door,...

By jadoechols on 3/28/2013 at 12:28 PM. Helped by Allison Basham.

Whole process took us 2 hours. From walking in the door, test drive, paperwork and back out the door with a brand new, 2013 ford focus!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Price
5   Quality of Work

This was the best car buying experience I have ever had....

By mmccallum on 4/21/2012 at 1:12 AM. Helped by Eric Victor, Sam Ramadan, Don Bailey.

This was the best car buying experience I have ever had. Eric Victor was a great sales person to deal with and worked very had to find me the exact Mustang convertible I was looking for. The finance guy Sam Ramadan was very easy to work with, I felt no pressure. The manager Don Bailey was also involved to make sure I left the dealership a happy customer. Everyone was very professional and a pleasure to work with. I LOVE my new car. I know I got an awesome deal and I would recommend them. I have never had such an easy car buying experience before.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Allison was very patient and I didn't feel pressured at...

By bpcar on 11/17/2011 at 5:04 AM. Helped by Allison Basham.

Allison was very patient and I didn't feel pressured at any time. After some negotiating, she gave me the best price out of 6-8 Ford dealers. She committed to the price in writing and there were no surprises. Dealing with her was a very pleasant experience! It was a welcomed change compared to some of the other Ford dealerships I dealt with. Even after multiple emails and phone calls over several weeks, she was as polite as the first time I spoke with her. She took the time to see if there were other rebates I qualified for that others had missed (there were). I had my car choices narrowed down to two - a Mustang and another car. The only reason I didn't buy from her is that I picked the other car (a brand Bankston doesn't sell). I have nothing but good things to say about Allison. When I decide to replace my Ford truck, she's the one I'm calling first. I felt like she wanted me to be happy, even though I didn't buy from her.

I would recommend this dealer.