Dealer 2-Year Rating

Overall Rating

4.3 / 5
Customer Service
4.6  
Friendliness
4.7  
Overall Experience
4.2  
Price
4.3  
Quality of Work
4.7  
Service
3.2  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top Notch

By maryd9904 on 8/28/2017 at 3:48 PM. Helped by Morgan Woods (financing) -.

It has always been a pleasure working with H. Wimmer. He is most assuredly my go to person at this dealership when it's time to purchase a new vehicle. Mary D

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding salesperson!

By Happy customer on 6/7/2017 at 3:51 AM. Helped by Pete ""Hans" Wimmer.

We have been loyal customers of this dealership since 1984. During that time we have had only two sales persons. During that time, one had retired and the other moved out of state. Sales and service is what keeps customers coming back. This was our first experience working with “Hans” Wimmer. We figured it would be a challenge because my two sons and I were interested in new vehicles. Hans took care of us without any issues. What a pleasure it was to work with him. We were treated like family. Hans give his customers the personal touch in all aspects of the transactions and after the sale. We purchased several aftermarket “Ford accessories” Hans set up our service appointment and followed through making sure everything was to our satisfaction. He will be my recommended salesperson to all my friends and family that are interested in a new vehicle. The newly renovated showroom and service areas are beautiful and the finance persons were a joy to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By pattyneeded a car on 6/6/2017 at 10:43 PM. Helped by Hans Wimmer, and Jaffet Garcia.

Hans Wimmer thank you!! Best experience working with Hans appreciated his experience and knowledge to find the best car for my family. I highly recommend AutoNation Ford

I would recommend this dealer.

Overall Rating

2.6  

1   Customer Service
4   Friendliness
1   Overall Experience
3   Price
4   Quality of Work

Lack of Follow Up by Service Coordinator

By KCR on 5/24/2017 at 7:18 PM. Helped by Brenda Wadell.

Terrible follow and coordination. Have been a customer here for 10 years. Has gotten steadily worse since Chris (Service Manager Left). Avoid Brenda she is too disorganized to provide any decent level of service. Waited 21/2 hours for a shuttle after my car was repaired! Finding another dealer.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Salesman, Brian Hill

By Buyincars on 5/8/2017 at 12:33 PM. Helped by Brian Hill.

I had the best experience working with Brian. He was quick, precise and knowledgeable. I appreciated his interest in finding me the right vehicle. I would come back to work with him again. Thank you Brian, keep up the good work!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Awesome and recommend it to anyone!

By jstrae on 5/6/2017 at 5:06 PM. Helped by Jeff Fiala.

This was my first time financing and buying a vehicle with these people, and I have to say that I was impressed with the awesome customer service, along with the people who were great. Got through the process with communication prior to meeting and post-meeting. Everything worked out great! And I recommend this place to anyone to go to.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love this place

By scott on 2/15/2017 at 2:14 AM. Helped by Mike.

Excellent service. Explains the service process. Excellent sales staff . There business model should be used for all auto dealers . Love the selection of trucks, suvs, and cars.

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Manipulative SOBs

By Nicholas Underhill on 10/31/2016 at 4:09 AM. Helped by Bob Rodriguez.

You buy a car here. First they pester you to rate their service. Then they send you reminders about "service appointments" at specific times that you didn't make. It happened more than once and they would not stop doing it when I called about it. I made it quite clear I lived too far away to get regular service here. Why can't you just bu a car and they reward you by leaving you alone?

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience

By Lin88 on 10/14/2016 at 11:19 AM. Helped by Diana Tait and the finance team.

Diana listened to my needs and preferences and she and her team got me the car I wanted at the price I wanted I love my Escape!

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Best vehicle buying experience in many years

By Eldoradogat on 9/9/2016 at 7:41 PM.

Hans wimmer is my salesman. He was very patient. His knowledge of the F-150 was excellent. Put all my options in black and white and let me take my time to decide which best fit my needs. I would highly recommend him.

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
5   Quality of Work

Can be pricey, but honest advisers, quality work & a shuttle

By Joy77Division on 9/3/2016 at 9:21 PM. Helped by Nate.

Can be a bit pricey, and sometimes, the waits are a bit extended, but not always. Sometimes, they get your car in and out quickly, despite handling a large volume of work on other vehicles around the same time (e.g., when dropping off your vehicle for immediate work despite not having had a chance to call and schedule an appointment). They're updating their waiting room. They also have a shuttle if you don't want to -- or can't -- hang around in the waiting room the entire time your vehicle is being serviced. The service advisers are also very honest with you and communicate with you well before having the mechanics perform any (additional) service on your vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic!

By Mike31 on 5/5/2016 at 9:32 PM. Helped by Brenda Waddell anbd John Darby.

Love this place! I've been going to Autonation for years now and their Service Dept is fantastic!. Brenda and John always work to give the best service on the cars I've brought in and I bring in old and classic cars and they still manage to get it right, don't cut corners and the price, for the large amount of work I usually ask to have done, is reasonable. I strongly recommend.

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
3   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Hello? Hello? Goodbye.

By PeopleAreImportant on 4/26/2016 at 1:55 PM. Helped by Service Department.

Called for service - transferred twice - could not answer simple question - transferred again - click, click, voicemail. Hung up. I do not have time for people who don't care about how they treat people - face-to-face, or on the phone.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional/ Stress Free Car Buying Experience

By CoasterChick on 3/4/2016 at 8:33 PM. Helped by Hans Wimmer.

Hans Wimmer is a great salesman. Very patient. Very knowledgeable. I feel I got a good deal on my trade-in and he kept my payment below my pain threshold, never higher as many car does guys might have attempted. The process was quick and efficient. If you want a new Ford, so buy from Hans. He rocks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My experience buying a new vehicle.

By Adams, Patricia on 2/19/2016 at 8:42 PM. Helped by Denise Kucinich, Chuck Greene.

Denise Kucinich worked very hard to get us the vehicle we wanted at the best price. She came in on her day off to finalize everything, She went over the operation of the vehicle and was very knowledgeable about the bells and whistles our vehicle had. We would recommend her to our family and friends and we would buy from her again in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Experiance

By esoup13 on 2/2/2016 at 8:16 PM. Helped by Bev O.

My family has bought cars from Bev for years. She is so helpful and caring. All the staff made my family feel welcome. They were great with my kids and help keep them busy while we purchased our vehicle. Everyone was so wonderful and we will definitely buy all our cars from them.

I would recommend this dealer.

Overall Rating

1.0  

1   Friendliness
1   Overall Experience
1   Price

Can not repair but still charged almost $2000.00

By unhappycamper327 on 1/13/2016 at 2:31 AM. Helped by Barry.

Too my car to be repaired on the 4th. We told them it was doing the same thing it was repaired for in Sc in Sept. Told it was. Master cylinder and cost $789.00. He called and said that didn't work and they had no idea what was wrong. Called later and now it is the Abs ,system and cost is up to &1950.00. Called on the 8th. And said the wrong parts had been sent and it would be ready on the 10th.Well it was ready at 9:15 on the 11th so we got someone to go with us to drive it home because being raised in the south and only being here for 5 weeks I did not want to drive in the snow. We paid the bill and started to leave and..you guessed it...the brakes still went to the floor so we had to leave it. He called later and said to pick it up tomorrow that the brakes are suppose to be like that??if those brakes are not repaired... I may have to spend my money on someone that they will listen to??????

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Turning in lease to get another one

By Mar on 12/27/2015 at 4:43 PM. Helped by Hans Wimmer.

As soon as I walked into this dealership I was greeted by Hans Wimmer, and I thought (please God, don't let me spend all day here). Well, to my surprise, think I picked the best salesman on the floor, Hans was very knowledgeable about everything, the car in general, and talking to Hans, I was stressed at all, very relaxed. This is what I wanted from a car salesman, to treat me like he really cares, and not like I was some kind of idiot, and what I rec'd was respect, he explained everything I needed to know in detail, Hans made me feel like I've known him forever and when I was done and left, I wasn't stressed out like all other dealerships. Hans Wimmer is a true professional when selling cars, and I will tell everyone I know to head to Auto Nation if you want a good deal and look for Hans Winner! I'm completely satisfied with my salesman, service and mostly my car, I just love my 2016 Ford Fusion, it drives so smooth and you can't even hear it running. ;-)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

purchase of 3 new Transit vans

By KEN LEE on 12/10/2015 at 6:46 PM. Helped by Diana Tait.

On short notice worked with Diana Tait in Commercial truck sales to locate, have racks installed and delivered 3 new Ford Transit vans for our fleet. The transaction went great and my guys really enjoy the new vans. Give her a call for your truck needs.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awarding experience

By Kenny kovac on 12/3/2015 at 9:45 PM. Helped by Hans Wimmer.

I dealt with Hans Wimmer, he made me feel at ease and comfortable! I don't know much about cars, but when I was through, I didn't think that he took advantage of me! I will deal with Hans on my next purchase also.

I would recommend this dealer.