Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.5  
Price
4.7  
Quality of Work
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Honda accord

By davis maurice on 12/20/2017 at 11:05 PM. Helped by claudia.

Bought a used car, a Honda Accord. Was a little nervous but they treated me so nicely that my nerves went away. I am very happy with my car and very happy with the service that was given

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealer Chantilly VA

By kenneth greenstein on 12/20/2017 at 6:54 PM. Helped by shawn.

I've purchased two excellent vehicles from this firm. They are very friendly and accommodating. The prices are great, they refer you to excellent financing and they get you out quickly. They don't have fancy facilities and you don't negotiate (one price)

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

My experience with Autoline of VA

By morana on 12/16/2017 at 1:49 AM. Helped by claudia.

This place was great. My son found a car online that he wanted. Claudia handled his deal, quick and easy, no dealer games. We told him what we were looking to do and he got it done.thank you again good experience. Recommended for all

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

BMW experience

By margaret craven on 12/13/2017 at 7:32 PM. Helped by Sean.

After spending a couple weekends going to a number of dealerships in search of a new car, it was a revelation to discuss BMW options . they had a wealth of knowledge about BMW and the larger car market and is a pleasure to chat with. However, I was most pleased with how straightforward it was to come to terms. No shell game with numbers, instead transparency and a great price.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Number 1 best experience ever

By James Sinnott on 12/13/2017 at 6:05 PM. Helped by claudia.

Great looking cars at this dealer and great salesmen. What can I say about this dealership! They helped me from start to finish, I couldn't believe how excellent there customer service is. The staff was friendly, and very helpful

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best costumer service Ever

By Kerry chavew on 12/11/2017 at 3:52 AM. Helped by Claudia.

Legit the best car buying experience I have ever had. They literally make getting a car a non threatening and annoying process. The car is stocked with up to date technologies and was just such a huge step up for me . I loved the performance of the car and this dealership was beyond super cute ! It's built like a cute little toy shop they even have a cute little dog that I could not stop petting !!! Love love this location !!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience ever

By Roshka on 11/23/2017 at 3:32 PM. Helped by Sean, Fredy.

I already bought car from them. Awesome car! I am going to renew car with the help of them in couple weeks. If you are looking for reliable used car this is a place where you have to go!

I would recommend this dealer.

Overall Rating

1.0  

1   Overall Experience

Crooks

By Berry on 11/3/2017 at 7:38 PM.

Peace a xxxx dealership a brunch of jerks they shouldn’t be in business please don’t buy from them Brian Lin is the only good guy there Sean and Freddie are crooks

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent experience

By intel72 on 5/5/2017 at 5:47 PM.

most definitely feeling welcome and great deal! very friendly and effectintly communication. awesome staffs would recommend anyone who want to experience similar. go to autolineva check them out!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Absolutely worth the drive from anywhere...3 hours for us

By Jennifer Suplita on 4/9/2017 at 5:56 PM.

We knew the type of vehicle we were looking for and for 2 weeks had been searching online and found one that just became available at Autoline. I immediately called because it had just been listed and the photos and carfax hadn't been posted yet. Brian was so helpful and literally within minutes sent over photos and the carfax. I told him we would make the drive from Lynchburg the next day. It was a 3 hr drive but so worth it. The cars here are priced to sell unlike the small town we are from. Within 45 minutes we had test driven and completed the purchase of the vehicle. They detail cleaned the car while we grabbed dinner at King Polo Peruvian Chicken down the street which was excellent too. Our experience with Brian and his friendly staff was refreshing and we highly recommend Autoline to anyone. Check out their website for car inventory but if there is something in particular you are looking for and you don't see it, ask them and he can find it for you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very friendly, awsome experience, helpful

By Mojar123 on 2/17/2017 at 4:51 PM. Helped by Rovshan.

I bought a used Mercedes from Autoline on Feb/2017. The whole process was very straightforward. They are honest, and helpful. I mostly interacted with Rovshan. He answered all my questions and concerns without any pressures. The whole process was much easier that I thought. He went out of his way to make sure I was comfortable and satisfied with the process. He also was very helpful when I returned few weeks later for a service ( needed an extra key for my Mercedes). I would definitely go back there to buy a car for my daughter.

I would recommend this dealer.

Overall Rating

3.2  

3   Customer Service
3   Friendliness
3   Overall Experience
4   Price
3   Quality of Work

Dissatisfied Customer

By kitcloudkicker on 1/11/2017 at 5:14 PM.

I found a vehicle I liked at this dealership and recently purchased it from them. They were welcoming and was quick to let me test drive. However, the overall customer service was not what was expected even after clear communication. Some details in our agreement were not honored. However, their management were willing to work things out with us and I commend their efforts for doing so.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful and honest. They worked worth me perfectly.

By youngman on 12/8/2016 at 5:02 PM.

Bought my dream car as my first car and couldn't be happier. Brian Lin was honest and friendly. Thanks for working with me! Drove off with my Chrysler 300 SRT-8 THAT DAY.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Courteous, friendly and very helpful

By msammartino on 9/9/2016 at 1:43 PM. Helped by Brian.

I purchased a used Mercedes-Benz C300 car. My husband and I drove all the way from DC and I usually dread entering a car dealership. But when Kyle greeted us in his friendly and respectful way, he made the buying process easy. He is courteous, extremely knowledgeable and believes in great customer services. Thank you Kyle! Marie S.

I would recommend this dealer.

Overall Rating

2.0  

1   Customer Service
3   Friendliness
1   Overall Experience
3   Price

Question their honesty

By Dissapointed&confused on 8/30/2016 at 4:37 PM.

Cannot get a single clear, concise, and consistent story as to even who is in charge of the place, so that complaint can be handled.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thx Kyle and Brian

By Mary M on 8/28/2016 at 4:23 AM.

Drove 3hrs to purchase my honda...Kyle was super friendly & helpful on the phone he is the reason i made the drive...Brian was very friendly & helpful as well...very good experience...sorry Brian the auto ins took so long lol :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Felt like family

By joelnuthalapati on 8/22/2016 at 9:02 PM.

I been in search of a BMW for a couple off months now, and all my visits at the dealerships have been horrible. Most off them were out there, just to sell you a car so they can make money off you. My hopes for buying one off my dream cars were quickly fading away. After many prayers, I finally came across "Autoline" in VA and instantly I felt like I was talking to life-long friends. Brian (Sales-Associate) approached me with a friendly smile and quickly struck up a conversation and answered ALLLL my question. His knowledge off the cars they had for sale was profound! He had a lot of patience and let me test drive the cars I desired and requested. After test driving few cars, my hear and mind easily settled on one particular car. I instantly, fell in love with a car I've always often dreamed off. After making a decision, he then introduced me to a co-worker of his by the name Kyle (Sales-Associate). Kyle, was a huge help for me. He spent not hours, but a few days (LITERALLY few days) working with the finance companies, getting the price and rates I wanted. If it weren't for his dedication and determination to help their customers, I wouldn't be driving one off my dream cars today. I plan on going back to them in the future for all my car purchases. If you are looking for a car in the DMV area, I would highly suggest that you visit Autoline. Give them a chance to help you buy your next car! YOU WONT BE DISAPPOINTED.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly Service

By Rachel5 on 8/15/2016 at 5:02 PM.

It was a nice experience. The two gentlemen we worked with (Brian and Kyle) were professional, but relaxed. It was like buying from a friend. We are very happy with our purchase. Everything was "as advertised"

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

#TeamKyle #GetYourCarhere

By C&CYoung on 8/9/2016 at 2:55 PM.

My husband and I drove from Baltimore to Chantilly in rush hour......that should be enough said, but I will give you more. the experience was great and I got the vehicle I wanted and no hassle. Easy process and we are super happy with our purchase. Kyle is a great person and we will return to him if we decide to buy another vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Jackie_varley on 8/7/2016 at 12:20 AM.

Kyle and Freddie were awesome! Very professional and had me in and out, I was there about an hour and a half and drove off with the car I wanted! I definitely would recommend them. Just a great experience overall.

I would recommend this dealer.