Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.6  
Friendliness
4.6  
Overall Experience
4.5  
Price
4.5  
Quality of Work
4.6  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Tamalam on 3/21/2019 at 6:08 PM. Helped by Joe Cupp.

The bad reviews do not pay attention. They are a great company and wonderful staff to work with. Joe Cupp is great and patient. They are one of the very few dealerships that offer a 30 day 1000 mile warranty on buy here pay here cars which is awesome. Joe followed up with me the next day to see how things were going and how my daughter liked the car. I had it inspected at my work and needed to do a few minor things that were not covered on the warranty but that needs to be expected at any used car dealership. Some people like some of these reviews do not take that into consideration that you are buying a used car. I would recommend Automax to anyone. They take the car buying experience to a whole new level. It is a great first car for my daughter Bre. Thank you Automax Tammy and my daughter Bre

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

They big RIP OFF

By Jelessa on 3/21/2019 at 4:45 PM.

Auto max is rip off and wouldn’t fix my car and then repo it ... I will not recommend nobody to auto max and I will not be going back there... I took my car there get gazes fix and they lied bout fix it and expect me to keep paying them... xxxx auto max in PinellasCounty/Pinellas Park... they get no stars from me ... they not honest and they run from fix they cars. If I could give zero star they would got nun

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Picky customer satisfied!

By Short bus rider on 3/16/2019 at 2:16 AM. Helped by Sam W.

Picky customer satisfied!!!!!! My husband needed a bigger vehicle for work and so i did my research to find what would suit both our needs, Jokingly, he said he expected a new car in the driveway when he got home. Having pretty much been waiting for this moment, I immediately drove to the dealership and was greeted by Sam W. Very polite and knowledgeable about the cars and buying process. In fact, the entire staff was wonderful! I informed them of my specific choice and that this was a surprise. Time was of the essence. They had EXACTLY what I wanted and at a decent price. 2017 Dodge Caravan SXT. I got home exactly the same time he did! Thank you Sam, and thank you AutoMax for putting that dream in my driveway!!!!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

....no communication skills!

By Lost to no communication on 3/6/2019 at 11:27 PM. Helped by No one here works with you.

They do not work with you at all....they have no communication skills with clients or themselves and they make it very difficult to maintain payments...communication is key with any business and they are the worst with this!!!!!!!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Experience!!!👍👍👍👍

By tyalting on 2/28/2019 at 7:54 PM.

I just purchased a car last evening at Automax. The entire experience went smooth and was very painless!! Dan took the time to go over my credit situation as he understood it. He explained how Automax could help me out immediately and what I could do on my part to benefit myself on future automobile purchases. The deal was fair, so I agreed to the terms and drove out with a car. Having been without a car for 3 months, the freedom I felt by not having to rely on others to transport me was amazing!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They were great and we love our new jeep !

By DakotaAndMichael on 2/26/2019 at 4:58 PM.

Dana was amazing along with everyone else ! We had an amazing experience and we eill be comong bqck for more cars soon and i will definately be sending people their way ! Thanks again to Dana for being a great sales person !

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Grateful!

By Bslattery on 1/13/2019 at 12:28 AM.

Dana has went above and beyond for me. I can not express my gratitude enough to her and the staff at Automax. Thank you from the bottom of my heart.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Got what I wanted, when I wanted it

By Sickvic101 on 1/4/2019 at 2:54 AM.

I seen a picture of a car online and I told myself I was going to go get it, so I did. Drove up to Automax and did paperwork the same day I seen it and drove it off the lot the next day. Could have taken it same day but the mechanic was not there to review the car to top off fluids and check systems.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

BEST SALESMAN GARY

By 08 Nissan owner on 11/29/2018 at 7:58 PM.

Gary helped us with the purchase of a Nissan Titan. He helped us secure financing and made sure we knew what all that "paperwork" meant. very professional. Highly recommend!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best salesman Gary

By Monica on 11/28/2018 at 5:18 PM.

Although personal circumstances prevented us from purchasing a beautiful vehicle for my daughter, i need to let everyone know how professional and awesome Gary Baxley was. We had to pull out of the deal and he treated us with compassion and kept it professional. He had us financed and ready to go! He went in on his day off and made it happen for us! Unfortunately personal issue came up and we were not able to purchase the car. Gary and the dealership staff are great. When circumstances change we will be back to see Gary. Thank u again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy, helpful, and attentive.

By Sean on 11/24/2018 at 8:49 PM.

Gary helped us pick out a vehicle and get financing approval. He also kept my gf fed when she got hangry waiting on me. 10/10 would reccomend!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

customer service/payments

By ottumwamom on 11/15/2018 at 6:57 PM. Helped by Angel and her assistant perhaps?.

Would not deal with anyone except for Dana at this place, however, the last person that answered the phone after Angel was extremely rude, very patronizing and spoke to me as if I was a toddler. Was really considering purchasing a car here, but will be taking my money elsewhere. And I will be posting about the unprofessionalism of how I was spoke to to anyone who will listen. VERY RUDE AND UNCOURTEOUS! Cut my daughter off while speaking, when trying to make a payment. UNPROFESSIONAL! If I could give this a negative star I would. That woman was extremely extremely rude while talking to us.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very happy customer !!

By Srober2780 on 10/27/2018 at 10:54 PM.

I love my new Jeep!!! Thank you Dana Garcia for helping me with everything you really are great at what you do!!! We will definitely be coming back for my daughters car !!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love Dana Garcia, i will not talk to any one eles but Dana

By Linora Bledsoe Bennett on 10/12/2018 at 1:49 PM.

On Oct. 18,2018 I bought my second car. My first was a Dodge Caravan 2001 it was bought 9.3,2013 still driving it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Treat you like family 😊

By Candy on 10/3/2018 at 3:48 AM. Helped by Tony Taylor.

My experience at Auto max was above and beyond what I had expected from a used car dealership. The treatment along with choice of vehicles are like being in a first class car dealership. You can trust that the vehicles are safe and reliable. Candace

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Wonderful

By Vlma,julio123 on 9/27/2018 at 12:42 AM.

Very friendly wonderful sales person,helping from the minute you start talking with her until you get your car I'm very recomend her to anyone I'm satisfied with my car thank you Dana god bless you.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Positive Review

By chiefer1970 on 8/16/2018 at 2:58 PM.

Joe Moreno was very polite and helpful. In fact, he took time away from his lunch to assist my wife and I. We were happy with our purchase.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome Sales Agent

By Svitta on 8/2/2018 at 9:49 PM. Helped by Dana Garcia Thank You Also!!!.

Lugo made sure I felt comfortable and secure in making this purchase. He took part in this experience and shared my enjoyment of surprising my son with his first car!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very happy with auto max at saint Petersburg Pinellas park

By Remulacc on 7/20/2018 at 3:26 PM. Helped by Manny.

I want to thank Tony, management at automax Pinellas park for all his work insuring that my vihicle was the right one for my family and me ,thanks to Dan a wonderful sales man, and I would love to thank Manny at there body shop for making sure that my vihicle was 100 % beautiful, Manny ,Tony you guys rock 😍thanks so much truly happy with my experience at Automax 😁

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

the automax experience

By mazie89 on 5/29/2018 at 5:06 PM.

I was very pleased with my experience at Automax Tampa Bay! Not only was my purchased vehicle listed at a great price but it had everything I wanted in a car. My sales person Lawrence did an amazing job in helping me get approved to purchase the vehicle and was with me every step of the way. The process was expedited with speed and professionalism. All in all, I couldnt be happier with my purchase and business with Automax. & honestly, I dont think it could have been done without the help of Lawrence. He was absolutely the biggest and best help. Thank you!

I would recommend this dealer.