Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.6  
Friendliness
4.7  
Overall Experience
4.5  
Price
4.3  
Quality of Work
4.6  
Service
2.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Service

By JM on 6/29/2017 at 4:23 AM. Helped by Mike Goodman.

We had the pleasure of working with Mike Goodman and Jerry Coker to complete the purchase of a 2017 Nissan NPV just a day after we moved to Phoenix. Mike did an incredible job of communicating all the options and answering questions before we made the move. He was straightforward with the pricing, we didn't have to deal with any hassle, and the NPV with everything we wanted was waiting when we arrived. The morning I picked it up, Jerry did an outstanding job of explaining everything and setting us up for success. Both Mike and Jerry have followed up since our purchase and have always been professional, polite, and great to work with. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Integrity and up front pricing

By raven2113 on 6/1/2017 at 9:05 AM.

I have purchased two new vehicles at Avondale Nissan because of the relationship I've developed over the years with Jasin Loop. Contrary to my experiences with other dealerships, Jasin readily provides up front pricing without the customary "song and dance" which I truly appreciate so I can shop around and make an informed decision. I come from a military background so integrity is of paramount importance to me. Jasin has always been gracious with his time and in sharing his expertise but moreover, he has proven to be a very good human being whom I trust.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jasin Loop Rocks!

By Jasin strikes again! on 5/20/2017 at 12:15 PM.

I have been a Nissan customer for about 5 years give or take. On my first purchase, I worked with Jason Loop and his straight to the point, unpressurized approach is what made me come back to him for continued service with Nissan. I recently moved to Houston Texas but I reached out to Jason to see what could be done about trading in my 2015 Rogue. Even with the distance between us, Jasin was able to help me with the transaction here in Texas and I am extremely proud of his integrity and his persistence that made this transaction come to life. I have never had a bad experience with Jason or any form of miscommunication when I have worked with him and I truly appreciate that and you definitely need more people like him that go above and beyond to satisfy a customer. From the bottom of my heart I thank you Jasin Loop, keep up the excellent work!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jasin Loop

By Welcome100! on 12/31/2016 at 3:43 AM.

Jasin Loop was amazing! He works in the commercial sales department and was unbelievable. His service, financial knowledge, and flexibility were second to none. Jasin provided options and answers! He is so easy to work with and Is excellent at his job. Thank you!

I would recommend this dealer.

Overall Rating

2.4  

3   Customer Service
4   Friendliness
1   Overall Experience
1   Price
3   Quality of Work

Typical car sales

By howardKG on 10/5/2016 at 10:08 PM. Helped by Michael and Jim.

I purchased a vehicle from Avondale Nissan and looked into purchasing another. However, they are the same as every other dealership. They claim to be different but at the end of the day they lie about prices and tell you that they are better than the rest.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Looking for a New Car? Go see Frank "the tank"

By Steven Mancini on 9/26/2016 at 3:31 AM. Helped by Frank Hardy.

My Wife bought her Nissan Rogue from Frank the Tank, was able to work with getting her payment down to what she could afford. Fast forward to 2 months and I decided to purchase a new car as well. Again great customer service, when you go see, Avondale Nissan, ask for Frank the Tank, you wont be disappointed. .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Experience 3 Cars in a row!!

By CarriebHard on 9/18/2016 at 6:24 AM. Helped by Frank Hardy (Internet) Mike Goodman (Internet Director).

I want to publicly thank Avondale Nissan for an amazing buying experience today. I will not shop anywhere else! I personally thank Mike Goodman, Frank Kuna, and of course, Frank Hardy for straight hooking me up today! I got a deal today that NO ONE could beat! I humbly thank each of you, from the bottom of my heart! .... If you want a great deal on a car AND a GREAT car buying experience, go to Avondale Nissan and ask for Frank "the Tank" Hardy.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

No pressure and a great experience

By Jet 4x4 on 8/13/2016 at 2:56 PM.

This was my first car buying experience on my own. I was so nervous hearing all the stories of pressure and being taking advantage of. It was the opposite at Avondale Nissan. I worked with Trudy Varin and she made the entire experience literally fun and exciting. She was professional, absolutely no pressure and very educational on the vehicle (Nissan Frontier 4x4 truck). I felt like I was working with a family member. Thank you! I love my new truck!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A dealership with no dealer adds to the cars price

By The Pit Boss on 8/12/2016 at 5:26 PM.

After looking for a great deal. I found not just a great deal, but a great dealership as well. I have been to other car dealerships and have bought new cars in the past. Which typically works with a sale number that is never what they really want. This was not the case with Avondale Nissan. Jasin Loop was the sales rep that contacted me on my inquiry. The price listed was a real price not a price that included thousands of dollars in dealer add on. No $499 for nitrogen in the tires or anything like that. Anything about the car I was looking at was disclosed fairly, that includes the price. I bought the car and came down to metro Phoenix from LAS VEGAS to buy a car from them. Jasin provided top notch five star+ customer service all the way. Which is coming from someone who has worked in the top properties in Vegas providing guest with great service. Fahim the F&I rep did a five star job as well. I can tell you it was worth the 300 mile drive to not deal with the Jokers that give car buying a bad name. Avondale Nissans way of doing business is the RIGHT way. Fair and honest. So in the end I found a great deal and a great dealership. I would recommend them to everyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nothing hidden, totally transparent and excellent service

By nVeeGreen on 8/8/2016 at 3:04 AM.

I knew what I wanted and knew what I was spending out the door with financing so I contacted Avondale Nissan through their website and Jasin Loop contacted me very promptly. He was able to get me a great 2015 Rogue with the price I wanted and we worked out all of the details via email including financing and all the other documentation. Once I got to the dealer, all it took was a test drive and paper signing and we were done in less than half an hour (this is so important when you have small kids). This was the most painless auto transaction I have ever been through and I would wholeheartedly recommend Avondale Nissan for your next auto purchase. I tell everyone I know who is in the market for a new vehicle to check out this place-I live in NW Peoria so that means it's an extra 35 minutes away from me but it's totally worth the drive. No hidden dealer adds or dubious additions after the price is set, and for me that is worth everything! I recommend Jasin Loop and I would not hesitate to buy there again. It's the first place I will always look for new or used.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying a used car

By Jennifer on 5/16/2016 at 10:42 PM.

We used the car buying service through USAA. We had a couple of specific cars picked out from different dealerships. Never have we been able to leave after test driving a vehicle. We always end up being run through all the departments. Jasin Loop was quick, friendly and did not give us this hassle that we were dreading. We ended up buying the car from here. Great experience! will definitely go back here again.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Jasin Loop is the best

By T. Patrick Kinnaman on 5/2/2016 at 6:38 PM.

I have had a good relationship with Jasin and Avondale Nissan for several years. I just completed my 4 th purchase. As usual it was a good experience. I highly recommend the dealer and Jasin. Terry Patrick Kinnaman

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very friendly. Very satisfied.

By Cierras123 on 2/3/2016 at 2:01 AM. Helped by Jim Sommer.

My dealer was Jim Sommer and he helped my boyfriend and I get a car. He showed us that he cared and wanted to help us out. He was very friendly. He was just so helpful. Thank you!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fiat 500L

By zobradov on 12/9/2015 at 10:40 PM. Helped by Traivon Myers, Sales consultant; Mark Rivington, Finance manager.

I was first time at Nissan Avondale. I got best internet offer from Traivon Myers approved by Mike sales manager. That was big reason to drive 40 miles to see their offer, after after I already visited some dealers in north Phx, close to me. The staff at Avondale is the best! No Hassles, super very friendly. Treated me as a person and not just a sale. I would not hesitate to refer Traivon Myers to my friends or buy from him again. They did not try to sell anything else except the car for price sent in email. Not like Scottsdle dealer who increased price for about $2600 more ( $200 car wash w/special coating, tinted windows $600 and were not tinted, oil change for 5 y... etc).

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Frontier

By kwjw on 11/24/2015 at 3:03 AM.

My wife and I have not bought a new car for a "lot in over 20 years. We were not looking forward to the "car lot" experience, but Cory Nielsen quickly dissolved our apprehension. We did not get sold a car, Corey helped us buy the one we wanted. If word of mouth is still important, Cory will be seeing more folks from our community. James and Kathleen Wilson

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Esperanza0102 on 11/24/2015 at 2:53 AM. Helped by Carlos Herrera.

The first time I went to Avandole Nissan it was a great experince right when I got there they received me with a good attitude. Carlos Herrera was a great salesman. He was very patient, I didn't have no trouble with him, he helped me a lot and explain me everything I needed to know about my car. Thank you so much again Carlos I will definitely recommend him to my family/friends. :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By The light on 11/23/2015 at 9:45 PM.

Carlos H was a great salesman. He was very patient since I didn't know what was I looking for. He did a great job on giving me all the info I needed to make my choice of cars. Was very accommodating and did not pressure me. I would give him a 10/10 in all areas. Thank you again Carlos Herrera for a wonderful time and I'll tell everyone that is considering buying a car to go see Carlos H. @ Avondale Nissan. Matilde C.

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Worst Dealership ever!!

By MadCustomer123 on 10/4/2015 at 7:53 PM.

My car trade in did not work out. So when I requested my car back, it came back with all different tires, and it was unaligned. I had bought new tires for my car previously all Goodyears size 16. I had to make them put new tires and align my car and when they did, they put a cheaper brand, size 15's and all the rims were different mixed with new and old. If this is the way these people work then I do not recommend this dealership what so ever to anyone. Also, They tried to sell me a Sentra for almost $29,000 and when I said no to it they tried to sell me an Altima for the same amount right after they had told me I couldn't afford one. This place is nothing but xxxxxxxxx. I take it as I was taken advantage of for being a young girl. Oh and did I mention that when I went to speak to a manager instead of speaking to me like I had requested, he went to lunch instead. WAIST OF TIME!!!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Avondale Nissan returned the excitement in buying a new car

By Rock n Pam on 9/17/2015 at 3:45 PM. Helped by Tony Rivera.

The experience of buying a new vehicle should be exciting, but business ethics in many dealerships have diminished that experience. Last week defined our worst experience ever at Peoria Nissan. Never have I seen such low class shyster tactics as they basically held us captive for five hours. They tried to wear us down, manipulate the pricing, then you sit and wait for the next round. Finally we had enough and wanted to leave. We had agreed a tentative deal and were told they had a car coming and wanted to leave our car and give us a loaner. We shouldn't have given them our car but we just wanted to leave and discuss our options. The next day was just as stressful as it took an hour and a half to get our car returned and we hadn't even sign any documents. Looking for an alternative, I saw the inventory at Avondale Nissan and was interested in a vehicle. Jasin Loop responded immediately and followed up within minutes with a full disclosure statement. Jasin is an consummate professional who has the skills, personality and professional excellence to compliment a dealership such as Avondale Nissan. He took us through the purchase, found refunds available for our trade in as we had a extended warranty. Did a follow up with our paper work to assure we would receive our VA plate discount. Jasin also had an immediate answer for every question or concern we expressed. Tony Rivera took us through the finance portion explaining all of our options but never being forceful trying to sell. A very refreshing process, one I've never experienced. Closing our process was Jasin explaining every function of the Murano and programming some features to get us started. A very stressful start Thursday morning ended with a very memorable car buying experience that returned the excitement in purchasing a new vehicle. I also know that salespeople such as Jasin exist because of business ethics of an owner who promotes honesty, integrity and treating customers with respect and we thank you for that ! Never have I been so completely impressed as I'am with our 2015 Murano SL. Extremely satisfied customers, Rick & Pam Baerlin

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Exceptional Customer Service - Trudy Varin

By Courtney13 on 9/17/2015 at 2:11 PM.

I reached out to the dealership in search of a Rogue with the family package. I wanted to do most of my dealing online, to save time and out of fear of aggressive sales tactics. Trudy Varin responded immediately. She was professional, competitive, delightful and very knowledgeable. Trudy had an admirable sense of urgency. It was clear that her goal was to ensure that I was 100% satisfied! If you want a great car and a wonderful buying experience, I highly recommend reaching out to Trudy and Avondale Nissan.

I would recommend this dealer.