Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

DooDah

By MINI of Doodah on 7/18/2019 at 4:57 PM. Helped by Austin, Alec.

Austin took care my wife's Countryman, Always helpful. My first time with a PHEV. We absolutely love the MINI, coupled with excellent service and free maintenance. Its hard to top! Thank you MINI of Wichita

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

We had the best experience with our salesman and dealership!

By Cmueggs20 on 7/5/2018 at 9:55 PM.

I saw the ad online. We are from Oklahoma and had never brought a vehicle out of state before. Mason was more than helpful in making the purchace of the car go smoothly. Mason answered all our questions with full detail. We had an appt to test drive he car last Thursday and was able to get everything done before we got there. Test drove he car and signed papers for about 40 minutes and back to Oklahoma we went. Best experience in car buying we’ve had.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience. First time customer.

By Ghilton on 5/22/2018 at 9:07 PM.

Mason, Jesus, and all of the people that I had contact with, were great to work with! This is my first buying experience at BMW Wichita and everything went perfectly! Great customer service!! G Hilton

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No pressure

By Rod on 5/15/2018 at 9:49 PM.

Mason took time to find out what our needs were and helped us narrow done which vehicle would work best for us. We never felt pressured at all. After looking at competing brands he answered all of our questions and was up front about the differences. He gave us all the time we needed at delivery and made the whole buying experience a pleasant one.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Thanks for treatment

By Corvet123 on 3/15/2018 at 8:19 PM.

Ms Isern treated myself and my husband with respect, kindness. She shared knowledge of warranties, product and other vehicles. The build was comfortable and well designed. Everyone was friendly and happy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!!

By Teanne McKinney on 3/6/2018 at 5:04 PM.

It was actually fun buying a car from Mathew Salyers!! I LOVE my new car. I already had a name for my car before I left the lot.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding 👍🏻

By Nanabmw on 3/4/2018 at 12:10 PM.

Drive to Wichita to buy a new Mercedes, decided to pull into the BMW dealership first just to “look”. Ended up test driving a few vehicles & fell in love with the car. Mason was very knowledgeable & extremely patient while I changed my mind a few times. So happy that we pulled into this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above and beyond service! I love my car!

By Mini lover on 3/4/2018 at 7:21 AM.

My sales guy, Mathew Salyers, had awesome customer service! Great communication! They made sure I got my dream car by driving it 3 hours to me! WOW. Everything they told me turned out true and my Mini is AMAZING! This team does not mess around and I thank you with all my Mini lovin heart!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Walser Rocks!

By Guy Bower on 3/2/2018 at 8:49 PM.

Have had contact with most all the dealership at Walser, always helpful, knowledgeable and professional. BMW and Rosalie did a great job with my new 750ix.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Pleasant and stressless

By Marjes on 2/21/2018 at 4:26 AM.

When we called about the countryman we spoke to Mathew and really liked him. He made the experience very pleasant with no pressure to buy. That is something we were so pleased to see and Would definitely go buy another car from him when we can.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience

Great experience, willing to drive car to Colorado!

By DJewel5280 on 2/21/2018 at 3:24 AM.

I had a great experience! Jesus was easy to work with and made the car buying experience as painless as possible. He even drove my new car out to me, in Colorado! Highly recommend!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience!!!

By Kylee G on 2/16/2018 at 5:32 PM.

I am extremely happy with the service I recieved! They aren’t pushy about anything and I was able to find the car I wanted!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great dealership personal!!

By Hot Rod on 1/21/2018 at 10:15 PM.

I found a beautiful vette on car gurus and responded to the add. Rosalie emailed and call with all the needed info. Rosalie was so nice and pleasant to talk to, and I made a great deal with her. I got everything handled and took delivery on Indy as Rosalie even took a wonderful photo of us!! I will tell all my friends as well. Thanks Rosalie!!! Rod Swart owner of Hot Rod's. Oakley, Ks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly Recommend

By shrey14 on 12/26/2017 at 4:38 AM.

My buying experience was superb. Rosalie, was extremely helpful from start to finish. They were very quick in turn around time and took care of everything themselves. Made my life a lot easier. Definitely recommend Walser BMW for a car purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Doglover on 12/20/2017 at 2:15 AM.

I wanted a new BMW a long time. Rosalie was extremely helpful and is very knowledgeable about your products and what model etc fit my needs. Was not pushy but shared a lot of facts that convinced me to make the decision I did. I am really happy with my car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Best service I have EVER received.

By DanaKR on 12/20/2017 at 1:08 AM.

Rosalie is an exceptional salesperson. She and the entire staff exceeded our expectations in customer service across the board. I would unreservedly recommend them to everyone and we will work with them in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best BMW Leasing Experience

By Sinadavani on 12/19/2017 at 10:44 PM.

I went in BMW of Wichita to lease a new BMW and Rosalie was very kind and professional in helping me findthe right vehicle. She put a 100% effort in all of the requirements I had for my new car and made great suggestions and gave me the best deal possible. Jesus, her team lead was also a great contributor to making everything possible! Rosalie thank you so much for hooking me up!!!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

New Car Experience

By Harold on 12/18/2017 at 6:26 PM.

Very friendly and helpful staff on explaining the different vehicles and options available to help us make our decision on what to purchase. The staff was very patient on taking their time with us.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service is excellent

By Abbadon144 on 12/17/2017 at 5:57 PM.

I've recently purchased a 430i Grand Coupe. The entire experience from beginning to end was enjoyable. The sales staff were attentive to any questions that I had. The attention to detail and the customer experience was the best I have had with ANY dealership. Thank you Rosalie and James.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Unexpected Purchase

By dresf on 12/16/2017 at 1:54 AM.

I was picking our other BMW today and decided to go see the new BMW showroom and fell in love with the M4. Went right home, brought my trade back up and left with it. Purchase experience was awesome. Thanks to Rosalie! Props to Jesus and Mason too. Great group to work with.

I would recommend this dealer.