Dealer 2-Year Rating

Overall Rating

4.5 / 5
Customer Service
4.5  
Friendliness
4.5  
Overall Experience
4.5  
Price
4.5  
Quality of Work
4.6  
Service
1.1  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding!!! Dreams Come True!!!

By Wow Clean Show on 6/15/2019 at 10:52 PM. Helped by Vincent troncoso.

Harry bennet is the man to see at BMW of San Luis Obispo very professional, kind and a great car salesman if your looking for Dreams To Come True ,,, come see the Dream Maker Harry Bennett

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Internet sales

By Bill on 6/15/2019 at 8:03 PM.

I have to say Daisy made this the best car buying experience I have ever had. She is fun to talk to yet professional and very knowledgeable at what she does. This BMW dealership stands above the others that I have dealt with in the past I will surely return to them for my next car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick

By Grantradatz on 6/14/2019 at 7:48 PM.

I have Bad credit right out of a bankruptcy and needed a bigger car for a growing family and they got me in a very nice pre owned vehicle within 3 hours for exactly what I wanted To pay! Thank you coast!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great service and personalized attention

By mondi on 6/8/2019 at 7:05 PM.

Mitch has been great with everything. He helped with our first purchase many years ago, and now with our second purchase. He's very attentive and involved. Kevin was also on board in helping us test the car and was involved in communicating about it.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great Salesman

By TnT on 6/8/2019 at 2:13 AM. Helped by Johnny.

Daniel Borbon was very professional and helpful! He was knowledgeable and listen to what we wanted. Daniel made buying our BMW a pleasant experience! Amber Tennant in Finance was very thorough and helpful!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

One Happy Customer

By JCEBMW on 6/7/2019 at 8:21 PM. Helped by Ted Pyle, Ryan Spencer.

I stopped by to take a look at the beautiful new site of BMW of SLO, and ended up bought a new car a week later. Here are some of the reasons: Daniel, client advisor, is very friendly and enthusiastic. Ted, the sales manager, is very patient, caring, and kind personality to get the deal through. Ryan, the genius, is very knowledgeable and is always there to help. In summary, The atmosphere and everyone we encountered are friendly and welcoming. I would not hesitate to recommend this dealership to my family and friends. Thank you BMW of SLO.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding service!!

By Ryan on 6/5/2019 at 2:20 PM.

Sometimes buying a new vehicle can be a nightmare,when in reality it should be a fun and exciting experience. That is exactly what I got at BMW of Slo, a fun and exciting experience. Drive off with exactly what I wanted,rate, monthly payment, and my new truck! The whole staff was very helpful fighting for my needs. But overall have to thank one person in general Harry Bennett my salesman. I will never buy another vehicle with out him in my corner. He did everything to make sure I was totally satisfied. He is not only a my new salesman but now a personal friend as well. Thanks Harry!!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Thank You Harry Bennett

By pismohotmale on 6/3/2019 at 2:41 AM.

went there in the evening. Harry was helping myself and 2 other customers while there was 3 managers screwing around in the sales office. They should just make Harry the manager and save themselves from bad reviews!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

when I lost all hope

By crystalbranquunho on 6/2/2019 at 7:00 PM.

if your car is giving u problems and your stressed out because you need a new car and u feel it's going to be impossible for what ever your reason is, then go see this man because he will make your impossible very possible and u will drive off with a new car and a huge smile on your face ..I drove off with tears of joy and a smile because of him..My whole life has changed and my wallet because I was not limited to where I could go for work due to my old peice of xxxx I was driving..I can't thank you enough Harry Bennet my life is good today because of all the work u put into getting me a car. when all the other dealerships turned me down.. Thank you so much

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great Experience at BMW of San Luis Obispo

By BMW Happy on 6/2/2019 at 5:23 PM. Helped by Jose Medina, Ted Pyle.

We came into the dealership to look at pre- owned BMW’s. Our first visit was to compare my current Mercedes C300 with BMW 4-Series. I scheduled a second visit with Daniel to test drive a 4series Gran Coupe. I was pleasantly surprised on the cars performance and all the features this particular car had to offer. We came back a couple weeks later and made the purchase (and traded-in my Mercedes). Daniel was excellent from start to finish during our car buying experience. He was always eager to answer any questions that came up and was very thorough, knowledgeable and professional. 👍

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Salesman

By Sweetcakes001 on 6/2/2019 at 4:03 PM.

I would like to thank San Luis Obispo BMW they sales team was great, Harry Bennett sold me a beautiful 2016 428i BMW The Sales Package was really great. Their communication and customer service was excellent I thank you Harry Bennett and appreciate you so much for selling me my Dream Car

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Ending the work week with a bang!

By Mlujan on 6/2/2019 at 2:22 AM. Helped by Tedd pyle.

Good friends of mine referred me to Mitch Valine. Mitch was very diligent in getting me what I wanted! Super friendly and very personable! Both Mitch Valine and Tedd Pyle made my experience at their dealership feel like I was welcomed. I am very please with my purchase as wells as were I went. I would definitely recommend Mitch Valine for your next BMW purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Sarah805 on 6/2/2019 at 12:55 AM.

Harry Bennet is a pleasure to work with, he takes great pride in assisting his customers with the highest regard to their needs. We’ve bought many cars from him and will continue to do so.

I would recommend this dealer.

Overall Rating

4.8  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional, friendly, and courteous.

By Pcurtis0814 on 6/1/2019 at 11:47 PM.

I had the pleasure of meeting Harry Bennett. He made the whole car dealership experience actually pleasurable. Up front and knows what he's doing mate visit as smooth as possible. He's vast knowledge of the cars on the lot and is great at his job. Customer service skills unmatched as far as i'm concerned. Definately brings alot to your car dealership and enjoyed the whole visit. Thanks Harry...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It was great

By Pancho805 on 6/1/2019 at 11:22 PM.

It was great service all the questions I had they answered specially Harry he helped me out a lot me and my family were really happy with him

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
5   Quality of Work

It worked it out

By Jcardenas6 on 5/31/2019 at 11:12 PM.

Harry is the man to go to when looking for a car very informative gets down on all the details and veryunderstanding couldnt of been easier thanks to him!

I would recommend this dealer.

Overall Rating

4.0  

4   Overall Experience

Great service

By FASTCAT on 5/31/2019 at 10:39 PM.

Harry is very knowledgeable about all types of cars and helps find the best value for the customer. I never feel like Harry is trying to sell me more than I need or a car I can't afford. He is also great at helping support maintenance and care of my automobiles. Even if I did not buy it from him. Harry has always shown a genuine desire to make sure his support and service is in my best interest. Harry's style erased the old "car salesman" image we all know and has confirmed that I now have a legitimate friend who can help me buy or take care of my automobiles.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

It’s the best dealership I have bought a car from

By Andres05 on 5/31/2019 at 9:50 PM. Helped by Vicente.

This guy is the man he will help you in anything you want and need, Best guys to buy a car off from and developed a good friendship with everyone that works there. Became part of the Beamer family of slo. Buy a car here you won’t go back.....

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Harry is the man!

By Anthonyrpeach on 5/31/2019 at 9:24 PM.

Dealership is super nice and welcoming. When looking for a car, Harry Bennett is who you want to talk to. Goes above and beyond for his customers. The deal I got on my lease was pretty unbelievable and after owning the car for 2 months, I’ve taken it to the dealership for some routine break in maintenance and car washes, every single time Harry is out front welcoming me and making sure everything is in his hands and all I have to do is wait for him in the lounge.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience

Bad service

By Theresa M. on 4/2/2019 at 1:01 AM. Helped by Michael Tanore.

I am part of the Takata air bag recall. Before I made the appointment with Takata and BMW. I was told it was going to be 2 hours at most and ask for a loaner if needed. I was told this in writing. When BMW called to confirm they said it was all day. I asked for a car and they didn’t want to do it. I pressed and the caller checked with service and comes back with GOOD NEWS... only three hours. I get there st 9 and the service advisor was horrible! Made me stand there while he chit chatted, then finally acknowledged I am standing there and when he was done with the intake didn’t tell me we were finished. I was just standing and asked him “are we done? His response was oh yeah... no offer of where I could wait ... not even a “bye Felicia.” During my check ins it was not ready. When the car was not ready at five hours they told me that the call had just come in that it was done and at six hours they finally brought it out. I complained to the guy that brought out my car because the advisor was so bad and this guy said the service manager would know about this because I was almost crying. I had to cancel my work and was very upset that the service advisor could care less. He had the nerve to send an email telling me I may get a survey from the factory about their service and to tell him before I tell the factory about anything he did that was “less than excellent customer service. Also when I looked at what they did it was only half of the 3 hour job because some work not needed after all. I should have been out in less than 2 hours. They are really bad. I am in customer service. I would have called the client to apologize that day. . I will never go back there. and I hope I receive a survey from the factory so I can let them know how bad they are.

I would not recommend this dealer.