Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top Notch team makes sales/service experience pleasant

By Tricia N Scott on 3/2/2019 at 3:27 PM. Helped by Tod, Ben, Larry.

By far the most helpful experience I've ever had in buying a vehicle. The team at Honda BMW of Champaign was key in my decision in purchasing my new car...they went above and beyond to make me an informed buyer - no surprises. Both Sales and Service teams are knowledgeable, friendly and eager to assist their customers. Top-notch team which made my shopping/purchase/servicing a great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Scott Miller makes life easy

By Tom M on 10/29/2018 at 8:28 PM. Helped by Scott Miller.

I have been looking for a certified pre owned BMW to replace my 2005 and happened to come across BMW of Champaign upon my searching and noticed a beautiful 2015 328i xdrive with super low miles that came in off lease. I emailed Scott Monday asking if he would let me know if know the vehicle was still in stock come Friday, and if so I would make a trip up from St. Louis to come take a look. After looking and driving a few similar year/models in my area, I received an email from Scott on Friday saying the car was still available. After a few emails and phone calls back and forth we came to a sale verbally over the phone/email and made it very fast and painless. I showed up Saturday morning to the car detailed and ready to go and was in and out of the dealership in under an hour. I highly recommend Scott and the BMW of Champaign for any future BMW buyer and look forward to working with then again in the future. Thanks again, Scott! Tom M - STL

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Friendly, knowledgeable

By Pfletch2 on 3/23/2018 at 5:44 PM. Helped by Peter, Charlie, Todd.

Purchased a used car. Have done business here before and they always treat me wonderfully. They answer questions thoroughly and make sure I understand exactly what I’m getting with my money.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Kyle Ronnfeldt terrific

By Brad on 3/8/2018 at 8:29 PM. Helped by Kyle Ronnfeldt.

I really had a good experience with Kyle Ronnfeldt. He was knowledgeable professional and responsive. He’s a terrific sales person. I believe I got a great deal as well as experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

New lease

By BMWguy1992 on 3/8/2018 at 8:29 PM. Helped by Kyle,Ken, and Jerry.

Just leased my first car, the process was quick and easy. The staff was friendly, and i look forward to coming back for all my service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Charlie, Ben, and Ken made the transaction very comfortable.

By Jcar on 3/7/2018 at 5:42 PM. Helped by Charlie Lange.

We have bought cars (and had them serviced) by the local Honda dealer since 1988. You always feel welcome when you go for sales, service, or parts. It is great working with Charlie, Ben, Ken, Chris, Gary, and Missy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Buying Experience

By rimel on 1/19/2018 at 5:08 PM. Helped by Charlie Lange, Ken Moerdyk.

I am currently in the process of buying my second car from this dealership. I have moved away from the Champaign area. I chose to come back to this dealership after my first purchase with Charlie, despite many dealerships being closer. My experience has been exceptional both times, as I custom built both of my vehicles. Everyone was a big help and provided ample resources to get exactly what I wanted.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!!!

By Dave Steigmann on 1/9/2018 at 5:23 PM. Helped by Charlie Lange; Ken Moerdyk.

I really enjoyed working with Charlie Lange and Ken Moerdyk. Both are superb and took the necessary time to guide me through the buying process, start to finish. I first met Charlie Lange 2 years ago, so in many ways I had a two (2) year relationship with him before I finally purhased my new X5.

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very patient and professional

By Liqingli on 1/3/2018 at 4:07 AM. Helped by Steve Campbell.

The price of the car is reasonable, the client advisor is very patient and professional. I am a visiting scholar from China, everything is new to me. Steve answered each question patiently and helped me to solve problems.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Brad on 12/31/2017 at 5:52 AM. Helped by Jason.

Looked on their website at a used Honda. Went into the dealership the next day and they worked with me to make the deal. Very pleased with the outcome and would recommend anyone that is in the market for a new or used vehicle to visit their dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Second car.

By Dianneh56 on 12/31/2017 at 12:25 AM. Helped by Christian.

Customer service is awesome. This is my second vehicle. Love the friendly and great service. I bring my cars in for service also. Top notch care. I can't say enough. My sister also love the place and her new automobile.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Smooth and easy process

By Pickybuyer on 10/27/2017 at 7:42 PM. Helped by Jason Bell.

Jason did a great job of helping me to make a decision on a vehicle. Professional and courteous; pleasant buying experience. Would highly recommend to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

FIRST CAR EXPERIENCE

By KBufford98 on 10/3/2017 at 2:54 PM. Helped by Steve Campbell.

I would to firsth thank everyone at Honda for being so amazing to me! It was nice and had great selection of cars. The process was quick fun and easy for me and special Thank you to Steve Campbell. Being patient and helping find the right car in my budget and that fits me!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy and Friendly

By Ethan Brooks on 8/29/2017 at 10:08 PM. Helped by Jonathan Kerr.

Jonathan Kerr was friendly and easy going, but professional. He made it quick, and easy for us to purchase our vehicle. I recommend going and seeing their inventory. They always have great deals that come and go fast.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Hondafans on 8/27/2017 at 2:04 PM. Helped by Trini Bensyl.

Trini was easy to work with.she has a great personality and she went through everything with us on our new white Honda Pilot 2017.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purchase

By Marty and Annette on 8/15/2017 at 1:54 AM. Helped by I don't remember the other persons name..

Scott andCraig seemed very knowledgeable about their products and were very responsive to all of our questions. After checking other sites for the car we purchased they were able to get the car we were looking for and also gave us a very reasonable price. We purchased a Honda CRV 2017.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Helpful staff

By Ai on 8/3/2017 at 3:48 PM. Helped by Steve Campbell.

I have recently signed up to lease a Honda Fit and the staff members, especially the sales manager and sales agent, Steve, were both friendly and helpful. They were able to meet to my requested monthly payment rate so I was exceptionally happy with the experience especially this has been my first time leasing a car. I would definitely recommend Honda-BMW of Champaign to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Overall Experience
5   Price
5   Quality of Work

2nd BMW purchase

By Outcast on 7/26/2017 at 10:08 AM. Helped by Charlie Lange.

Charlie Lange always gives us the best deal. We own 2 BMWs and will return when it is time to trade. Very happy with our experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By JayTat on 7/18/2017 at 12:07 AM. Helped by Craig and Steve.

Steve and Craig were amazing guys to work with. The service they provided was excellent. They both were very professional. I would definitely recommend this company.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above and beyond

By Ricend on 6/28/2017 at 2:07 AM. Helped by Scott Miller, Jeff van Buskirk, Jerry.

Scott Miller and Jeff Van Buskirk went above and beyond to make the buying process a pleasant experience. I would not hesitate to send customers their way.

I would recommend this dealer.