Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.9  
Price
4.9  
Quality of Work
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Buying Experience!!!!

By Cyndis55 on 6/3/2019 at 2:01 PM. Helped by Billy Brown.

After contacting Billy Brown , salesman , several months ago , he kept in subtle contact and not high pressure. This came across in a very positive manner with my purchase. He was knowledgeable and professional in the product as well as the actual handling and closing of the sale . I will be a returning customer. I will be sending others his way

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great car buying experience

By Sandy on 6/1/2019 at 3:22 PM. Helped by Jarvis Williams in sales, Arthur Bush in finance.

Just bought a new Rogue. Jarvis Williams was extremely helpful, knowledgeable, and professional in quickly finding a vehicle that met my "must haves" list. Arthur Bush in the finance section was also great in getting all the paperwork completed; also helpful in explaining and selecting the various coverages you can purchase. Very pleasant experience with NO stress and NO pressure!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Sales

By Linda's rogue on 5/28/2019 at 1:15 PM. Helped by Quintan Chapman.

Quintana Chapman was great! He listened and then acted. Got me into a new vehicle! Knowledgeable and professional. Knew every detail of the car I bought; took time to explain everything. I got more incentatives from the dealership than expected. Highly recommend

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Our Money Matters

By Kallemand on 5/29/2019 at 11:42 AM. Helped by Billy Brooks Knowledgeable and works for his customers.

We let our salesman know up front what our monthly note needed to be and what we were looking for . He guided us through several options until we found our perfect fit . The customer Service is outstanding from beginning to end . This was our 1st Nissan purchase but definitely not our last . . We Love Royal Nissan

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2019 Nissan Rogue

By FDunn on 5/29/2019 at 3:56 AM. Helped by Jacque, Darby, the Manager and other staff..

Jacque Franklin was awesome to work with when I purchased my 2019 Nissan Rogue. Great buying experience. Would definitely recommend to others. Thanks for everything!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By CarlWilliams on 5/10/2019 at 3:36 PM. Helped by Mr Jarvis Williams.

Purchased a 2019 Nissan Altima From Jarvis Williams , Very Good Dealership, By the way this is my third vehicle i bought from Mr Jarvis William

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Purchasing Experience

By Robin LeCompte on 4/25/2019 at 4:42 PM. Helped by Jennifer Derbes.

My recent purchase of a 2019 Murano from Jennifer Derbes is the 3rd vehicle I have purchased from Royal Nissan and the 2nd from Jennifer. I am extremely happy with both my new vehicle and the purchasing experience. Jennifer is professional, knowledgeable and highly efficient, yet down to earth and approachable. She was patient with all my questions and concerns and worked hard to get me the best deal possible. If you are in the market for a new vehicle, I highly recommend both the Nissan product as well as the experience of purchasing from Jennifer at Royal Nissan.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Sheil_me123 on 4/10/2019 at 1:08 PM. Helped by Alan Landry.

Thank you nissan i never expect i get the car this is my first experience at nissan and to the person who help us thank you very much.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Jtucker on 4/2/2019 at 1:15 PM. Helped by Brian Jordan.

Purchased a 2019 Mitsubishi Outlander from Brian Jordan today. Customer service is not dead yall! If you want someone who listens to you and understands and gets you exactly what you want, go see Brian at Royal. He went above and beyond and we are so very pleased with our purchase. From the time we stepped on the lot until the time we were leaving with our brand new car, the entire experience lasted about 2 hours. I've never had such a fast purchase experience. Everything was explained in detail and we got exactly what we wanted. Would absolutely use him again and have already told most people I know. If you're looking for great customer service with someone who actually cares about their clients, go see Brian. You wont be disappointed.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Amazing Experience

By Kelvin and Yvette Green on 3/10/2019 at 4:23 AM. Helped by Quentin Chapman.

Mr Quentin Chapman (Q) not only sold me one car but two cars. Great personality, great enrrgy,Amazing Salesman. After all he did sell me two cars in less than two weeks. Thanks Q. You're the Man!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Faith and Patience

By Blessed on 3/8/2019 at 6:42 AM. Helped by Billy Brooks.

Billy Brooks!!! I don’t know where to start great man, loves his job and most definitely enjoy what he does!! He did each and everything he could to get me the best deal that will work for me. He really went the extra steps to make sure I did not leave without my car... Thank you Royal Nissan for Billy Brooks!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great!!

By Beebee on 2/28/2019 at 5:34 PM. Helped by Louis Freeman.

Mr. Louis made this process easy as possible and I left very satisfied.. my new car exceeded my expectations. He was very informative, honest, and helpful. This best car deal I ever experienced!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

CAR BUYING MADE EASY

By W.Travisjr on 2/23/2019 at 6:29 PM. Helped by Alan Landry.

I have been dealing with Royal Nissan going on 5 years and so far it's been bliss. I just traded my 17 Nissan Altima in 3 days ago for a 18 Maxima and I am pleased with my Purchase and transaction with Royal Nissan. Plus the Salesperson I deal with regularly Mr.Alan Landry is always a pleasure to deal with. He possesses great customer service skills and makes you feel welcomed and comfortable during the buying process plus he will do his best to put you in a great car worth your money. I love dealing with Royal Nissan. They are a awesome dealership, the whole staff is friendly and the facilities are always clean and filled with modern amenities.I intend to business with them for many more years to come if it's for me too.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my new car, love the wxpierence

By red.rosem1965 on 2/23/2019 at 4:16 PM. Helped by Chris Jackson.

I bought my new car from royal Nissan with Chris action Jackson, something I thought was impossible and short of a miracle, with my credit and back ground of a bankruptcy, but Chris made that happen , after one phone call, a very short visit of researching and trying to figure out how to fix and help my situation, I drove away with a brand new 2019 Nissan Sentra. Car that I truly adore. Thanks to the Nissan team, it was truly a pleasure, I would recommend you guys to everyone, thanks again and God Bless

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience Gabby our salesperson was wonderful

By Glennbordelon on 2/23/2019 at 2:36 PM. Helped by Gabby.

Had a awesome experience Gabby was our salesperson she is very friendly and helped us get the perfect vehicle. Very nice experience would recommend to anyone looking far a new or used vehicle

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!

By MelodyB on 2/15/2019 at 4:30 PM. Helped by Louis Freeman.

From our Salesman Louis Freeman to Finance Dept. They are top notch.. Will NEVER go anywhere else. Customer service is above and beyond expectation. Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mrs Gaby Stithem and Andrew was very helpful and nice.

By Carguyderrick417 on 2/4/2019 at 2:55 PM. Helped by Gaby Stithem and the fiance Mgr Andrew.

The Team at Royal Nissan was very helpful and patient with us when we made our purchase on a 2019 Pearl White ALTIMA on Wednesday January 30, 2019 . The Team there was Great. Thanks to everyone We are loving our new Ride.. Thanks a million to everyone!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Service

By Newcar/Wendy123 on 1/26/2019 at 6:59 PM. Helped by None.

Excellent service!!!!! Alan Landry & Arthur Bush we’re very helpful!! Very professional. Communication excellent. Fast friendly service. I will recommend everybody I know to Royal Nissan. 🙏

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great

By Jadelee on 1/17/2019 at 3:03 AM. Helped by Alan Landry, Michael Kober.

My 2015 Altma wa s total on 01/04. I call to speak to Alan who sold me the car to ask about gap ins. The accident was only two before and I was picking up the rental when I call I told him I needed infor on the gap policy an would need a car. He call me back in a few told me it's was done. All I need to do was show up. I HAD NOT EVEN LEFT THE RENTAL PLACE YET. He even arrange for help for me to file mine gap ins. Mine note for the new car is even less than I was paying. Between Alan Landyr and Michael Kober the service was So good . So easy and fun. Thank you both for everything. This is mine 3rd Nissan Altma from Royal Nissan. THESE GREAT GUYS WHEN BEYOND TO HELP. THANK YOU FOR WONDERFUL SERVICE. THANK Royal Nissan for having the best on your staff.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent customer service and the sales associate listened.

By Jones, mm on 1/14/2019 at 3:48 PM. Helped by Jennifer Derbes.

The sales representative was professional and listened to my needs. Excellent customer service. I met by appointment and the sales associate was on time and provided private space in her office. I felt respected.

I would recommend this dealer.