Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.8  
Service
5  

Dealer Reviews

Show:  

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Purchased a used Volvo today

By csdonovan8 on 9/14/2019 at 12:53 PM.

Very friendly and easy to work with. Dealership was beautiful. The receptionist was friendly and attentive. Andrew was helpful and not pushy. Overall great experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Go see Milton

By jj3613 on 9/2/2019 at 7:39 PM.

If you’re thinking of or want to purchase a BMW go to BMW of Newport and ask for Milton Rogers. No high pressure, knows his inventory and vehicles and will find you the BMW that matches your needs. Very pleased with his customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

excellent service

By omon33 on 8/15/2019 at 10:21 PM. Helped by Jeff Dosreis, Kurt Walker..

As usual, a stellar service experience. Jeff Dosreis, service adviser and Kurt Walker, technician are excellent, and always a pleasure to deal with. Highly recommended.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Phenomenal Experience ... from a car dealer !!!!!

By Guru on 8/13/2019 at 10:00 PM.

Buying a car is as much about the experience as it is about the car itself. Dealing with Justin and the rest of the crew at BMW was simply amazing. They were very knowledge and guided me through all possible options for my car that made sense for my needs. Not to mention the fact that they were honest and prompt throughout the process. Very very Happy with the purchase and the experience !!! Highly recommend BMW of Newport and was a pleasure doing business with Justin

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very efficient

By Jkanarian on 8/7/2019 at 7:06 PM.

Very quick and efficient. Service and product consistent with communication. Highly recommend. Will certainly return for service and future purchases. I feel well cared for.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By Mayrose1193@aol.com on 8/1/2019 at 7:18 PM.

I saw this car and wanted for my husband! Made the call got Justin and he was so friendly 3 calls and a few text and it’s in my driveway!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lease renewal

By bmwlover on 7/30/2019 at 5:33 PM.

Newport BMW is the best dealership I have ever done business with in the past 20 years. I have leased several vehicles for myself and my two children, and Newport BMW has given me the best service and the best deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience!

By jpg08102001 on 7/26/2019 at 2:51 PM.

I usually dread car shopping but walking into this dealership made it painless! Justin Moniz (salesmen) was very professional and we couldn’t be happier!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

service and new car pickup

By CF on 7/26/2019 at 1:16 PM.

Everyone works as I would like if I owned the company, they are a great team. You feel better than just a regular customer, you feel comfortable with all interactions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome BMW Service Team!

By Espressojack on 7/25/2019 at 3:24 AM.

Always have great service experiences here. The last visit was exceptional. Jeff and the rest of the team were excellent! Very professional and efficient! They make it look easy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By KBL on 7/22/2019 at 4:56 PM.

Great experience. Took care of all of my issues.would continue to bring my business to BMW of Newport. Thanks for all of your help.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

On the Road Again

By BMW guy, rick 650i on 7/12/2019 at 2:12 PM.

IA tire replacement was required on my 2015 Alpina B6. None were in stock, so new one was ordered. Was given a new loaner car to use for a couple of days. Tire was replaced, car washed and matter solved to my satisfaction. Thanks to John Tyler and Jeff dos Reis in Service for giving me exemplary customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience Leasing a new vehicle

By Tom c on 7/6/2019 at 3:59 PM.

Justin moniz is the most knowledgeable sales person I have met would recommend him when visiting this dealership. The process was very streamlined and again I would recommend them to anyone specifically Justin moniz as your client advisor

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

BMW 2019 X3

By jose on 4/29/2019 at 3:41 AM.

Bought brand new 2019 BMW X3. Had a very bad experience.Very bad customer service. They gave me a junk piece. Very first day car had 50 miles on it the car broke down I-Drive was not working.Called them they said they will repair this they kept the car for one week. After that car been to 5 times for I-drive issue . They don't really know how to fix it every time they just reprograming it and updating the software. Still have the same issue showed them pictures and videos they are not able to solve. Left the car over there. Very rude sales advisor especially Milton. Will never suggest any one to buy BMW. Especially from BMW NEWPORT.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By VIRGOLA on 4/25/2019 at 1:11 AM.

I lease X1, outstanding customer service by Nick, Bo, Milton, very professional and acknowledge. I will recommend this dealership to ANY ONE I SPEAK TO.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Bob Jr on 4/24/2019 at 12:42 PM.

When you walk in the door you are always greeted with how are you today by name. You are treated like family not just a number.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience will recommend to everyone

By Basia on 4/23/2019 at 6:15 PM.

My experience with purchasing X4 was great! One of the best so far after being a customer at many luxury car dealerships. Great communication with salesman Justin Moniz made the whole process easy and enjoyable. His outstanding work ethics is superior especially for us buying and trading in from Massachusetts. Thank you Justin for great experience! Hope to deal with you again in the future!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

RUDE SALES PERSON

By miltonsucks1 on 4/23/2019 at 12:23 AM.

AVOID sales person at all cost. Most rude and ignorant person when asking about a car still in inventory and what the current promotion and possible discounts.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

X5 purchase

By CMC on 4/19/2019 at 11:10 PM.

Salesman was very good, financing department was no nonsense, cr review was very good, pricing was good, service department is very good, dealership pays attention to details. Would recomend then highly.to anyone looking for a BMW

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A cut above the rest

By Jcgrenga on 4/6/2019 at 1:03 PM.

Check them out. You won't be disappointed. Great service and sales. See mark, he'll take care of your needs. Now ho get that car you always wanted.

I would recommend this dealer.