Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.8  
Service
3.4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Mboyle94 on 8/9/2019 at 4:19 PM.

I bought a used BMW here, and my salesman Jamie McCoy was able to get my vehicle serviced in under thirty minutes when I went in with a small electrical issue after purchasing the car. I would recommend this dealership to anyone looking for a new car

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchasing a new car

By lavross on 7/29/2019 at 7:55 PM. Helped by Frank Lopez and Craig Patel.

My first BMW, I've been thrilled with my purchase! But the best part was the outstanding service and special attention given to me in Sales by Chirag "Craig" Patel and Frank Lopez. They were professional, kind, helpful in so many ways, making the entire experience smooth-going. Very grateful for ALL they did for me and will recommend them to all my friends looking for a new or used BMW! Best, Lucille Rossignol

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchasing A Certified BMW

By philjan1960 on 7/21/2019 at 5:13 PM. Helped by Peter Lane And Todd Currie.

Good Afternoon, I Want To Thank You Very Much For The Meet And Greet I'm Looking Forward To Purchase A BMW (This Will Be My First BMW) You Guys Are GREAT !!!! Hospitality And Product Knowledge. But The Dealership Very Clean, Up To Date And Modern. And Again Thank You Very Much For Helping Me Out...

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

5th BMW

By happy customer! on 6/18/2019 at 5:26 PM.

I just purchased my 5th BMW but this was the first with this dealer and Jamie McCoy. Service was impeccable and the entire purchase process seamless. Could not have been happier!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

3rd BMW bought with this Dealer

By AA on 6/3/2019 at 8:03 PM.

Over the past 10 years, I have bought 3 BMW's from BMW Peobody and in specific with Jamie McCoy. I recently bought the X-7 from him. I will never buy another car without Jamie! He has become a friend, willing to help in any way and going above and beyond the call of duty. He is exceptional to deal with, very knowledgeable and makes the journey to get a new car a joy. Post the purchase, he is always there to help as needed and checks in every so often. He has my highest recommendation and praise! Thank you Jamie!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jamie McCoy, outstanding!

By Xm on 5/30/2019 at 1:45 PM.

This our 3rd BMW we've purchased from Jamie McCoy of BMW of Peabody since 2008. Jamie does not sell BMWs, his goal is to create a long term relationship that results in a extremely satisfied customer and friend. He makes the purchasing experience personal and intently focused on your wants and needs. Jamie will stay with you during the purchase and service of your vehicle. This is unique in the industry. Also, BMW of Peabody Service is outstanding. I wouldn’t bring my BMW anywhere other then BMW of Peabody. Gene Muzyka

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Terrific Experience at BMW of Peabody

By Pdorce on 5/25/2019 at 6:03 PM. Helped by Frank Lopez, Ryan Delaney.

We were assisted by Ryan Delaney and Frank Lopez. The level of professionalism, patience and knowledge they delivered was top notch, great experience. Many thanks!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Exceptional Service

By Mimi on 5/12/2019 at 3:41 PM. Helped by John Cotter.

I just turned in my 2017 X3 and went back to BMW Peabody to lease my new 2019 X3. Even though I service the car closer to home, I will always go back to BMW Peabody to purchase a vehicle. All the Sales staff are super helpful, thoughtful and not pushy. I think they value the relationship and don't think of you as a mere transaction. John Cotter is wonderful. He knows the cars and the type of driver I am. He is super responsive and helpful, coming in on his day off to make sure I was able to pick up my car without any issues. Thank you for a wonderful experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

We are loving our new X5 from BMW of Peabody!

By Dick and Marilyn Riley on 4/10/2019 at 11:15 PM. Helped by Frank Lopez, John Cotter.

From start to finish Frank Lopez and John Cotter went above and beyond to once again make buying a car a pleasant experience. No stress or pressure; they sincerely want you to be happy with your purchase! BMW, you are lucky to have these two in your Sales Dept. Thanks again, Frank and John. We will be back!! Dick and Marilyn Riley

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A second great experience.

By rnoble11 on 4/4/2019 at 1:25 PM.

Just purchased our second car from Jamie McCoy at BMW of Peabody. Jamie is very easy to work with. He has a straightforward approach, never tries to up-sell, and knows a lot about the BMW fleet. Jamie got us a better deal than we thought possible on the exact car we wanted. Blew his competitors away. The whole team at BMW of Peabody keeps things simple and low-pressure. They even let our two-year-old jump in and out of all the showroom cars. We'll definitely be back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By vonette on 4/4/2019 at 12:17 PM.

From start to finish this has to be one of the best experiences purchasing a vehicle. Jamie McCoy was great. He listened to what we were looking for & answered all our questions. Its was a pleasant experience & he made it so much more enjoyable for us Thank you Jamie Ken & Vonette Ivers

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience

By NAB on 3/27/2019 at 7:45 PM.

From start to finish, our experience at BMW of Peabody was easy, informative and thorough. Jamie McCoy was extremely helpful every step of the way and made sure our experience was positive. Our finance meetings with Wendi were stress free. She gave great advice and helped us choose the best options. On the day of delivery Jamie and his staff helped go over the car and got us comfortable with its features and options. This is our third purchase there (5th for my family over all) and we couldn't be happier to recommend them.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

11/10 customer service

By tb8592 on 3/13/2019 at 10:38 PM. Helped by Jeffrey Benoit.

As a first time car buyer (any vehicle not just BMW), who just recently entered the work force as a young professional, Jamie and the rest of the BMW crew was fantastic. Jamie answered every question I had, big or small, and made me feel incredibly comfortable. I also left to visit a nearby dealership to look at different vehicle and the comparison to the customer service I received at BMW Peabody wasn't even close. I was never pressured at the dealership and I couldn't be happier with my final purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Very happy with our vehicle purchasing experience.

By Janci on 3/11/2019 at 8:12 PM. Helped by Peter Lane.

We have been married almost 45 years and have purchased quite a few vehicles. We have to say that not only were we very pleased with BMW of Peabody but Peter Lane has been the best auto salesman we have had the pleasure to work with. Everyone there was very personable but Peter was exceptional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Top Notch

By Digby on 2/28/2019 at 12:43 AM.

Searching for X3 met Jamie McCoy he was an excellent person to deal with, honest, transparent and a good listener. This is my 4th BMW and the first one from BMW of Peabody, they now have a loyal customer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

First and last stop shopping

By Nancy475 on 2/22/2019 at 3:15 PM.

Wonderful experience. Everyone who works there is very accommodating and strives to meet and surpass your needs, especially Jamie McCoy. Flawless transaction. I’m very pleased.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience

By Foxcra on 2/20/2019 at 6:16 PM.

I have purchased my last three cars from BMW of Peabody. And I wouldn’t think of going any where else from the salesman to the service everything was spectacular.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good dealership - keeps their facility and capabilities up

By ckpendleton on 12/27/2018 at 3:01 AM.

Constantly improving - this dealership has added a branch storage and maintenance facility that is state of the art. Now they are overhauling their core dealership. Their CAs are top notch. Just bought my second X5 from Jamie McCoy who is the guy to go to if you want the best possible purchase experience. See my 2013 review as well, great guy.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Outstanding service in all aspects of the deal!

By Repeat BMW Peabody Customer on 12/19/2018 at 3:26 PM.

Jamie McCoy made this an extremely easy transaction with no surprises. He coordinated everything including return of a prior leased vehicle, ordering a new vehicle, hugely helpful in sorting out the options, and coordinating a very smooth lease and delivery of the new SAV.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Pete Lane, great sales experience

By KatyJS on 11/17/2018 at 1:53 AM. Helped by Pete Lane.

I have owned a few BMWs and it was time to trade in my lease BMW so I went to check out BMW of Peabody. In the past, I have not used them as much as I just couldn't find exactly what I wanted, so I have ended up going into NH to purchase my cars. This time, I met with Pete Lane who was able to handle my sale perfectly. He found me the right car, with the amenities I was looking for in a price range that I was comfortable with. Pete was a true professional and I appreciate that in any salesperson. Thanks again for making this an enjoyable experience.

I would recommend this dealer.