Dealer 2-Year Rating

Overall Rating

1 / 5
Customer Service
1  
Friendliness
1  
Overall Experience
1  
Price
1  
Quality of Work
1  

Dealer Reviews

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Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

No title provided / warranty not worth anything

By JanineW on 12/12/2018 at 7:42 PM. Helped by Baldwin.

Paid cash for car including title work. They never sent us our title and, instead, reported a lien on our car. I have to pay around $150 to get my title which I had already paid them for. The water pump went out on the vehicle one day after the warranty expired. Instead of helping, they charged us $750 to replace the water pump and tried to sell us another worthless warranty.

I would not recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
4   Quality of Work

Great Purchase, Friendly Sales Staff

By TXcarbuyers on 7/25/2016 at 2:07 PM. Helped by Andrew Reeves.

Buying out of state isn't for everyone but for us the details are extremely important. The internet process was good although somewhat confusing to get actual coverage and exacts until on site at dealership - That is when the 5 star began with Andrew Reeves picking us up on time and very personable and attentive to all questions. We could tell he Loved selling for Baldwin Motors. The purchase was great and we are pleased with the dealership we chose. Small town Service but Big town cars - don't pass up Baldwin Motors stop in and have a chat with some of the staff - there is a good chance you will drive off in the car you will love for years to come. Thanks so Much!

I would recommend this dealer.

Overall Rating

3.3  

4   Customer Service
4   Friendliness
4   Overall Experience
1   Price

Sales staff friendly, more expensive to buy there

By 2dayrules on 7/2/2014 at 3:20 AM. Helped by Doesn't matter now.

Not many cars, few incentives on Subarus, and they appraised our trade a few thousand less than any neighboring dealership (the only one that did this). Other than that we had a good experience there, but obviously didn't purchase there. We understood that Subaru sells it's cars differently, and seems to be a good brand - didn't expect the trade-in matter.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

I am so glad I made the call to these folks, they are a...

By rockysMom on 5/26/2012 at 10:26 PM. Helped by Bill and "T".

I am so glad I made the call to these folks, they are a good ways from where I live so i hadnt planned on it but after a phone call for a price, I could tell they do business a little different at Baldwin, low pressure, easy going and very professional Cutting to the chase, they made it stress free, gave me a good trade in and an excellent price on a close out 2012 Outback, all in a few hours

I would recommend this dealer.