Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Recommend Balise Hyundai Highly

By steveclay on 12/3/2017 at 5:16 PM. Helped by O'brian Lawrence.

We just purchased our fifth Hyundai from Balise Hyundai (Springfield and Cape Cod) and as always, the staff was very professional and the buying experience was efficient and enjoyable.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Dealer

By dfkegel on 11/9/2017 at 5:42 PM. Helped by O'Brien Lawrence.

I love these people. They know how to be a good dealer. That's why I keep coming back. Service dept is great as well. Keep up the good work.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Happy

By eileendcal on 11/9/2017 at 5:31 PM.

I am very happy with my car and the buying experience. We enjoyed working with Jimmy Germain. We will not hesitate to consider this dealershjp again when it come time to purchase another vehicle.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

excellent experience

By fap711 on 11/3/2017 at 4:28 PM. Helped by jimmy germain.

Excellent experience everyone was very professional and helpful no high pressure sales tactics went over all vehicle options helpful setting up all features followed up to make sure every thing was ok thank you

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price

Santa Fe

By basshound1 on 11/3/2017 at 4:20 PM. Helped by Darrell Askew.

I'm very pleased with my new Santa Fe. Darrel Askew was personable and very willing to help to make me happy with the purchase and to meet all my conditions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional and Painless

By kategodlesky on 10/27/2017 at 4:27 PM. Helped by O'brian Lawrence.

My experience working with Balise Hyundai and specifically O'brian Lawrence was comfortable and satisfactory. The thought of purchasing my first car was daunting but O'brian helped me the whole way through and was so professional and willing to work with me to reach the outcome I desired. He was always available to email and answer questions and make sure I was satisfied. I would definitely recommend O'brian to anyone interested in purchasing at Balise! He's an expert in the business, and is wonderful interacting with customers. Thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Professional and courteous staff .

By nancy.cali on 10/26/2017 at 4:39 PM. Helped by Jim Germain . Paul Owen.

I bought a 2017 Santa Fe from Balise Hyundai in July of 2017 . Approximately 5 weeks later I was in a car accident and the car was totaled . Believe it or not , my sales associate Jim Germain witnessed the accident ., and got out of his car to help me ! The entire dealership was amazing in helping me with all of the detailed info I had to submit to my insurance company . I purchased a 2018 Santa Fe in October . Jim Germain was courteous and helpful during both of my purchase experiences . He spent at least 2 hours setting up my Bluelink at delivery as well ! Paul Owen was very helpful with all of my concerns with my financing needs . I would definitely recommend the dealership to my friends !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Couldn't be Happier

By annableavitt on 10/26/2017 at 4:37 PM. Helped by O'Brian Lawrence, Paul.

My experience at Balise Hyundai was excellent! O'Brian found me exactly what I was looking for, and made my first dealership experience a breeze. He was extremely helpful, caring and efficient. My used Santa Fe is in excellent condition, and they did a wonderful job cleaning it. Paul was great with the paperwork as well. The transaction was smooth and quick. They also gave me a good trade-in deal. O'Brian told me he'd call me a few days later so I could pick up my registration. He called me the next day to tell me it was ready and to ask how I liked the car. I told him there was an issue with the dashboard lights and he told me he could take a look when I picked up the registration. When I went to pick it up after work, he was waiting at the door, registration in hand and immediately checked on the light issue. He had one of the service guys come out to look at it, and they scheduled an appointment to fix the problem. I am extremely happy and impressed :).

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By kimberlyturner.home on 10/25/2017 at 4:25 PM. Helped by O'Brian Lawrence.

I had an excellent experience working with O'Brian Lawrence in purchasing my 2017 Hyundai Veloster. He listened to my needs and wants and found a vehicle that met them both. I am very happy with my new Veloster and highly recommend O'Brian and Balise Hyundai.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Would always recommend Balise

By svetstein on 10/19/2017 at 4:17 PM.

A complete pleasure to work with Balise and i can't say that about many dealerships i have worked with. thank you Tim and Darryl for making the car buying experience a good one!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2017 Hyundai Tucson

By barry59cheryl on 10/14/2017 at 4:19 PM. Helped by O, Lawrence.

Friendly courteous and overall great experience! a "glitch" in that my title was in my ex-wife's AND my name. Resolved with little hassle. 25 word minimum IS a hassle! Should be no minimum.

I would recommend this dealer.

Overall Rating

3.0  

3   Customer Service
4   Friendliness
3   Overall Experience
4   Price
1   Quality of Work

Dazed and Confused

By jack.salemi on 10/7/2017 at 4:22 PM. Helped by Obrian Lawrence / Paul Cowen.

This dealership has little to offer other than the car/SUV. As far as going that extra 1/2 mile? No pasa nada :-( It seem like the left hand doesn't know the right hand. The Salesman, Obrian Lawrence was very good! But there are other people involved in making a purchase..Sales Mgr, Finance Mgr, etc. This where many Balise dealerships (27) fall short. They can't compare to the professionals at a Herb Chambers dealership for example

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you!

By artowle on 10/6/2017 at 4:16 PM. Helped by Obrien Lawrence.

O’Brien turned a difficult time into a positive experience. I would definitely recommend Balise Hyundai. Friendly, polite, professional. I now love driving my new Hyundai Tucson.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Balise Hyundai very good!

By timothyahines on 9/23/2017 at 4:25 PM. Helped by Jimmy Germain.

If you need a Hyundai see Jimmy Germain and he will be fair and honest best salesperson I have ever dealt with! HE DOES EXACTLY WHAT HE SAYS HE WILL DO AND DOES IT WITH A SMILE

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Leasing Experience

By jcaney on 9/14/2017 at 4:16 PM. Helped by Darrell.

I would recommend Balise Hyundai based upon my experience in leasing this vehicle. This is the third Genesis that I have leased and I find this make and model a great car both in quality and value.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Sante from survey

By mike1999 on 9/10/2017 at 4:18 PM. Helped by O'Brian Lawrence.

Very pleased with all aspects of the transaction. We have dealt with this dealership for the past 3years and will continue to do so. We will hopefully be able to work with Obrien again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy Customer

By unawilliams on 9/9/2017 at 4:21 PM. Helped by Jimmy Germain Paul General Manager the Service Department.

I am very happy. Definitely made the right car choice. I have told a lot of local Cape Residence about Balise of Hyannis. I will maintain my car service at the Service Center. I walked through the door with a warm welcome and left in my New Car with a warm goodbye.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy and no stress.

By enzian on 9/9/2017 at 4:20 PM. Helped by Obrian Lawrence, a very attentive salesperson, who also took care of me almost three years ago..

Very satisfied with everything involving my latest leasing experience. Would recommend Hyundai any time to family and friends. Have found Hyundai Elantra a very reliable car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great experience

By lmtrubini on 9/7/2017 at 4:27 PM. Helped by darrell.

this is the 7th balise car for my family, i had to come back again after going elsewhere for my last car off cape. they gave me a great value for my trade, great customer service, amazing inventory of cars locally, so i will be staying in the balise family for life.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By billboo65 on 8/31/2017 at 4:31 PM. Helped by Jimmy.

Very pleasant and professional experience . Jimmy who sold me the car didn't try to push the sale of the car on me and explained everything very thoroughly

I would recommend this dealer.