Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and straightforward

By Lapoofa on 8/11/2019 at 9:52 PM.

I was helped by Oscar who gave me a few options for the situation I was in. He helped me chose what would be best for me while keeping me in my price range I could afford. Absolutely no sales gimmicks. Everyone was so nice. I left very happy in my much needed brand new Honda Accord.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Thanks for your help

By Rocio on 8/2/2019 at 2:19 AM.

Thanks for all of your help with helping me choose my car I am very happy with my selection no complains yet everyone was helpful and understanding of my needs

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Excellent customer relations

By Velvethammer on 8/3/2019 at 7:52 PM.

Lea was very helpful in our car buying experience. I would recommend her to all my friends. She checked us out on all car features so we were comfortable with new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Service

By Star on 7/15/2019 at 10:20 PM. Helped by Tony Shamum, Greg.

Tony Shamum, Greg and Lea Borck were awesome help. I would refer them to any and everyone if I could. They were so helpful from beginning to me driving off in my new 2019 Crv. Loved the environment in there as well. Everyone worked as a team. Thank you Honda Ball for the hundredth time. Fetuao Solaita

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great costumer service

By Fernyluna on 7/15/2019 at 8:22 PM.

Very informative about the cars they had. Miguel was knowledgeable about the car she was showing me. He even went above and beyond and came in on his day off to have the car detailed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic car buying experience!

By Gviray on 7/14/2019 at 9:29 PM.

Miguel at Ball Honda provided the most satisfying car buying experience for my wife and I. We were looking for a Honda Civic and Miguel was very patient and thorough with the description of the cars without any pressure. We feel we made the best decision in our purchase thanks to Miguel's knowledge and the rest of the gentlemen at Ball.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Great Experience

By Jessica F on 7/13/2019 at 4:58 AM.

dealer was thorough and professional, great place to buy a car. Salesperson went above and beyond. Excellent customer service, I would definitely recommend this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By azuuul on 7/12/2019 at 8:12 PM.

I had a great experience with my sales reps. Miguel was great at taking into consideration all of the things I was looking for. I ended up with the car I wanted and it was very easy thanks to everyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Never felt pressured

By Jorge.valenz on 7/12/2019 at 11:22 PM.

Miguel helped me find something in my price range and took me to a few of their dealerships to find the right car. Would return.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Customer Satisfaction and Service!

By VentFamily on 7/9/2019 at 3:44 AM.

Michael Fitch earned my loyalty to Ball Honda with the purchase of my 2018 Honda Civic LX in March 2018. Then, with my recommendation to Family to return to Ball Honda when my Mother needed a new SUV, with Michael's expertise, lead to the purchase of a 2019 CR-V EX-L. A month later, I returned to Ball Honda with a purchase of a 2016 Honda-Certified Used Pilot EX. My initial experience with Ball Honda was through the Costco Auto Purchase Program. I met with Michael and test drove a couple of Civics. Michael was not pushy with prices, only presenting the best professionalism and recommendations based on my driving and purchasing needs. 16 Months after purchasing my 2018 Civic LX Sedan:I am still extremely satisfied, which is why I was quick to recommend to my Mother who needed a new SUV. Michael provided sales options based on my Mom's needs. My mother is extremely satisfied with Ball Honda's commitment to customer satisfaction. This continued commitment to customer excellence brought me back a month later to purchase a 2016 Honda-Certified Used Pilot from Ball Honda. Michael was able to work within my budget and is quick to help resolve any problems as they arise. I have no doubt that I will seek out Ball Honda for Automotive service and advice. Michael gives personal care to his buyers. He responds timely to calls and texts throughout day with encouragement when problems arise. He is quick to listen and if he does not know how to answer a question, he knows people who can. I am pleased to recommend my positive experience that I received when visiting Ball Honda, and look forward to opportunities to praise Michael Fitch when buying Honda.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very good service

By vanessag82 on 7/3/2019 at 7:52 AM.

Very good service and experience, Miguel was very helpful and nice. Love my new car and the deal was good, very recommend to everyone, thank you 😊

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy to Deal With

By innoutburgerfan on 7/2/2019 at 8:12 PM.

Such a great deal I came from Colorado to pick up my car. Dealing with Edgar, Juan and Jose was amazing, thank you for making it easy. Their detailing department truly did an amazing job on my car as well. Would always recommend Ball Honda.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

A happy ending to a long day

By Ohmynessa on 7/1/2019 at 1:42 AM.

After a long and frustrating day car shopping, I had the pleasure of working with Miguel Vargas, Juan & Edgar. Very personable and friendly. They were able to pick up and finalize the deal to my satisfaction where others failed to put the effort in. I will easily recommend the USED Ball Honda location but steer others from the NEW car lot. Thank you again guys! You really were able to turn my experience around. This review would really be a different story had you not stepped in and provided excellent customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazinggggg!

By katherinegandarilla on 6/25/2019 at 6:06 AM.

Great customer service!! We’re super helpful in finding us a new car. Highly recommend other people to come shop from Ball Honda Used Cars

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy customer

By Adamantium on 6/24/2019 at 3:00 AM.

Oscar was a great salesman he did not come off as pushy or aggressive he listen to everything that I wanted and he was able to get it for me I was very impressed with the teamwork that ball Honda has and especially with Oscar I would definitely recommend ball Honda and ask her to help you with all your needs

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!

By nydsquid13 on 6/23/2019 at 8:34 PM.

Stopping at this dealership was the best thing today, as soon as I walked towards the cars I got greeted and they were very fast and helpful with the whole process!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent work

By qeovel_619 on 6/23/2019 at 8:20 PM.

Very informational and helped with all the questions. Helped get us the best deal with out the troubles. Approvals rate are quick and get the best car for the fit

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great deals

By fearlessvargas on 6/23/2019 at 8:06 PM.

Customer service was excellent, Roberto Sainz was very helpful and fast! He was very informative & answered all the questions I had very professional! Gabriel finished off the purchase and was great!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful and fast!

By franmorada on 6/21/2019 at 7:47 PM.

Went in, not expecting to go home with a brand new car. Our dealer, Tony was very very helpful and accommodating. Very satisfied with his service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Im very happy with the service provided on me getting my car

By Jose1221 on 6/21/2019 at 5:03 AM.

Crew was extremely helpful in the process and provided extremely good customer service 10/10 recommended would go again when i get my next car !

I would recommend this dealer.