Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
2.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Staff & Above & Beyond Service!

By Eric Mercado on 8/21/2019 at 9:22 PM.

We visited a few Kia dealerships before visiting Ball and the experience was definitely night and day. My wife & I were looking to replace our minivan w/ the new Kia Telluride. We met w/ Tony who was very personable, not your typical aggressive salesman & let us explore the car at our own leisure. We really liked the no pressure to buy right away. My wife & I slept on it and decided to purchase the vehicle at an amazing price the next day. Erik handled our finance papers and made the process easy with great conversation. I would definitely recommend stopping at Ball first before any other dealership! A+ customer service. Thank You!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

My experience

By Corrineinsd on 5/24/2019 at 3:46 AM.

My experience was great and I would definitely recommend. Service was great!! I came to Ball after going to El Cajon Kia, and being there for 20 minutes with literally no one approaching me to help me. I am glad I went to Ball

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Gerry is Awesome!

By rancho26 on 4/22/2019 at 7:48 PM.

Gerry had a lot of knowledge about each and every car on the lot. He was very friendly. He helped my husband and I select a vehicle that was the best fit for us. We will likely come back looking for him to help us find another car in the future!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Nicest, easiest stress free car buying experience

By Aryana44 on 4/20/2019 at 3:56 PM. Helped by Felipe (services).

Best experience I have ever had! Gerardo was phenomenal and an amazing care salesman not pushy at all and very helpful! Him and Jorge made sure I drove off with the car I wanted and a reasonable price, came back for services and they were very helpful and considerate, 10/10 recommended this dealership !!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Danny at Ball Honda is that man.

By GB on 4/10/2019 at 6:04 AM.

Arrived at Ball Honda as a first stop in shopping for a used Honda. First to arrive to our assistance was Danny. Super friendly, personable and wasn’t at all overbearing. He was able to answer most of my questions. For the questions he didn’t know the answer to, he was quick to find an answer. I would get another car from this guy again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Victoria12 on 4/5/2019 at 2:08 PM.

Buying a new car is stressful but Gerry did his best to keep me calm. He never pressured me and was very friendly and knowledgeable. Jorge was great too.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my White Telluride

By ExTelluride on 4/1/2019 at 4:12 AM.

I recently purchased my new Telluride from Ball kia and honestly I didn’t know what to expect driving all the way to National City but they where the only ones who had the color I wanted. I’m glad me and my mother made the drive down there because it was such a pleasant experience all around! Isaac was so knowledgeable and patient when it came to explaining the features of our new car. When it came to discussing the numbers his Dad Erik who also works there did everything to get us to the price we needed to be at! We are happy in our new Telluride, thank you Ball Kia!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Telluride

By KennyG on 3/26/2019 at 8:00 PM. Helped by Mike-Financier.

Our purchase of the 2020 TELLURIDE was by far our MOST pleasant and seamless experiences! The professionalism and knowledgeable insight provided by Tony was AMAZING!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Thank you Issac Eric An Joe😘

By AliciaMarie87 on 3/24/2019 at 12:14 AM. Helped by Joe. B.

I’m in love wit Kia an how they got me into a 2019 boy did they help me out beyond measures. Issac his father Eric an Joe the finance guy did there thing on making sure I was happy with everything..I’m very very happy with my 2019 Optima thank you Issac, Eric an Joe 😘.. Oh an I forgot to mention they smell so good Ladies 💕💕

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love My Car & Service Provided

By QueenCecilia83 on 3/23/2019 at 10:57 PM.

Thanks so much to everyone who helped me @ Ball Kia especially Erik & Tony! They where very attentive N made sure I got the best deal possible! God bless always!💙🐞😇🙏😘?

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Proud third time Kia Owners

By June on 3/13/2019 at 5:14 AM.

Given National City ball Kia 5 stars, everyone was very helpful, our salesman, Gerry is awesome, this is the 2nd car that he has sold us. Not only is he knowledgeable about the cars, but he went above and beyond to help us get the deal we were comfortable with, never was he ever pushy. The high level of professionalism he provided was excellent. Erik, the manager, was very friendly and helping us to get a good deal on our Telluride Carlos in the finance dept was very friendly and helped us through the process, he hepled us with our previous purchases. I highly recommend ball kia!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Quick

By bokerd on 3/12/2019 at 8:36 PM.

Transaction was quick and easy. I specified what I want and they provided me with their cost. I provided my own offer then they agreed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

5 Stars all the way!

By nayomiii_ on 3/5/2019 at 1:22 AM.

Ball Kia made my first purchase of a vehicle very easy. I left feeling confident with my vehicle and an understanding of the financial portion.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The way car buying should be

By Rebecca F. on 3/9/2019 at 6:22 AM. Helped by Joe, Edgar and Jose.

My husband and I have been in the market for "our perfect" family car. We could not have been happier with the service we received from start to finish. We contacted them through Costco Auto buying program and are so happy we did! Danny Terriquez was kind, friendly, knowledgable and met any expectation we could have had car shopping! Along with Jose, Edgar and Joe "Biz" in finance! We will be referring to anyone we know in the market for a car. Thanks to everyone at Ball! Rebecca and Jesse

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By Vicky G. on 2/27/2019 at 2:38 AM.

I was so happy to get a new car, they have great staff that helped me get the best deal :) I will definitely recommend Ball Kia

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By KiaConsumer on 2/25/2019 at 6:05 AM. Helped by Colette Ady.

Everyone was great to work with, much better and quicker experience than other dealerships. Both salesmen and finance were very helpful, very patient and not pushy at all. I left as a happy owner of a new 2019 Kia Forte.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent, smooth, cordial

By DHStingerGT2 on 2/19/2019 at 9:19 PM. Helped by Chris, Joe (not sure of last names).

The team I worked with was no pressure, worked with me, understanding, and answered all of my questions. They worked well past closing to get my deal done and have me leaving in a beautiful washed new car. Couldn't ask for anything more! Highly recommend!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

If it’s good enough for the pope it’s good for you

By PopeMobile on 2/11/2019 at 7:16 PM.

I purchased my Kia Soul from Ball kia and one thing I recall was seeing the Pope arrive to one of the richest countries in the world in a Kia Soul. I thought well if it’s good enough for the pope then it’s good enough foul me. Maybe buying A new soul can save my soul Hahahaha thank you so much Ball Kia!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Relax

By Reinoso Kings on 1/27/2019 at 4:21 AM. Helped by Joe Bizzarro..

We trade in a Kia Soul for a Kia Sportage the whole experience was relaxing did not feel pressure at all, we are happy with the car and deal we got. The guys that help us were nice and respecful...😊🚘

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always a good time

By Stinger su on 1/5/2019 at 10:09 PM.

This is my second purchase from Ball Kia Tony was a grand salesperson. He knew the answers to all my questions, and let me just be myself and enjoy buying my new Sprinter GT1. Tony is a very nice, helpful guy, he is not pushy. I like that Ball is a family owned company. Your bathrooms could use an better scent upgrade. They smell like a men’s urnial. We ladies don’t enjoy that scent. Sorry

I would recommend this dealer.