Dealer 2-Year Rating

Overall Rating

4.3 / 5
Customer Service
4.4  
Friendliness
4.4  
Overall Experience
4.2  
Price
4.4  
Quality of Work
4.2  
Service
1.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nothing but amazing things to say about Ballas!

By Andrew on 12/12/2018 at 7:48 PM. Helped by Chad Finn.

My husband and I just leased a new 2019 GMC Terrain and we could not be happier! Ballas went above and beyond to make it work! The managers and sales specialist we worked with were a huge help. They made sure we received everything we needed and more. We will be back!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealership in town!

By perky on 12/12/2018 at 7:57 PM. Helped by Chad Finn.

I am on my 4th vehicle from Ballas. My son turned 16 and I needed to add another vehicle to the household. I was able to find the perfect vehicle that met our budget and best of all I know my son will be safe. Thank you Ballas!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best dealership!

By Gumbyseabass on 9/6/2018 at 4:29 PM. Helped by Derek Maccagnone.

The level of service and integrity in both sales and service is unmatched by any other dealership. The straight forward approach by the Ballas team is refreshing. Have purchased many vehicles there and never been disappointed with anyone there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to do business

By GMC Tim on 9/6/2018 at 4:19 PM. Helped by Sales, finance and service.

Very fair and friendly. Great place to do business. Long time customer. Have purchased new and used vehicles here. Also have used the service department.

I would recommend this dealer.

Overall Rating

1.6  

2   Customer Service
2   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Can I give less than one star???

By Car guy on 8/16/2018 at 1:13 PM. Helped by Don’t know the technicians names.

Ballas needs to look at my service history record. My comments and letter written to Ms. Ballas include details. They say the work is done, you pay for the work, but it is not done. I was told “our best tech is working on your car”. Service department video showed the work was never completed. Same issue on 3 separate visits. NO attention to detail.

I would not recommend this dealer.

Overall Rating

1.2  

1   Customer Service
1   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

I've heard of you

By BadBuick on 3/28/2017 at 11:50 AM. Helped by Sales manager.

My Buick Enclave was failing and my wife was searching out a used car. I was working a lot so was unable to go with her to look at cars. She found a used Acadia that she liked and wanted me to go with her to look at it again. The first word out of my mouth when I seen it was I can't believe you haven't bought this already. She went into the used car manager because her salesman was not there, and said hi, I'm xxxxx. He said I've heard of you and wouldn't let us test drive it until he knew where we stood. We were so offended and stormed ot ant went right to the main office to voice our opinion to the manager. They didn't care what we had to say. Having been a GM family growing up this was disgusting. We left and went to our local Ford dealership and bought a great explorer from a wonderful dealer. I would never ever buy from this dealer again nor would my family.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Upon entering the dealership Kate opened the door for us...

By jgears56 on 7/27/2013 at 6:16 PM. Helped by Kate Zanella.

Upon entering the dealership Kate opened the door for us and gave us a great welcome. Immediately asked if we needed help and showed us the car we were interested in. Met Mrs. Ballas and was very impressed with her, the showroom and Kate. We couldn't have asked for a better salesperson to work with. Kate knew her stuff and was so concerned in getting us everything we wanted. She is without a doubt an asset to your dealership. Just because of her service, we have told others we know how well we were treated and that we will return in the future to buy from her. We definitely give Ballas Buick ratings of 5 across the board. Very satisfied and pleased with the service and the product

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They were very professional and yet pleasent to work...

By vette0104 on 2/15/2013 at 11:18 PM. Helped by Tony Ramirez and Andy Carter.

They were very professional and yet pleasent to work with. We are Senior citizens and they were very patient with us. We were well pleased.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My sale rep Dana Kirk was very courteous and...

By ATLMASS4 on 2/7/2013 at 5:21 AM. Helped by Dana Kirk.

My sale rep Dana Kirk was very courteous and knowledgeable about the Acadia Denali I purchased.She showed me how to work the intelligible features of the vehicle as well as. The mirrors,nav radio and phone. I would recommend Ballas Buick GMC to anyone. I received a great deal at Ballas Buick GMC . Thank you very much Dana and Mrs. Ballas.

I would recommend this dealer.