Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
5  
Quality of Work
5  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easiest Car Purchase Ever

By Bill C. on 10/20/2016 at 5:44 PM. Helped by Myron Grogan.

This car purchase was #36 for me so let me start by saying I'm fairly experienced with dealership and sales antics in pressuring a person to purchase a vehicle. I live in Beaumont, Texas and Banner Chevrolet is in New Orleans, Louisiana, a good 250+ miles from home. I made a late evening online inquiry about a vehicle and immediately received a response from Myron Grogan regarding the car. I gave him the information he requested of me and with my marginal credit he had me approved for purchase the next day. He told me it was a "done deal" and I didn't believe him thinking they would pull their dealership antics when I get there. Let me say I chose this dealership for the online price which was a minimum of $4500.00 les than I could purchase it in my area and including Houston, Dallas, and San Antonio, but I was still hesitant to drive to N.O. I finally made up my mind a week later to go ahead and go and to my surprise everything was exactly as Mr. Grogan said. I was in the dealership maybe an hour and a half including the test drive, signing all the paperwork, him filling it with gas, and then sending me on my way. The terms, payment, and interest rate were exactly what was agreed upon and Myron handled the deal every step of the way, no one else for any of it. I don't think you can receive any better service than that and two years later I am still amazed at how smoothly everything went. William Carrington

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

My first experience of Banner was in the summer of 2010...

By jedijunk on 1/10/2012 at 6:04 PM. Helped by Jim (in service) and Body shop supervisor.

My first experience of Banner was in the summer of 2010 when I traded in a “Cash-for-clunker” work truck and a 2007 Chevy impala SS for a 2009 Silverado crew cab XFE to consolidate to one vehicle (on the last day for cash-for-clunker). The XFE model was the only model that qualified me and Banner was one of few that had one on the lot. Their sales team was fair and a deal was made. I never used their service department or body shop until I had a wreck in January of 2012. The truck was towed their and after a brief conversation with the body shop I inquired about an oil leak that I was intending to bring the truck to be looked at under warranty. Banner’s body shop communicated with the service department and the leak was identified and fixed while the insurance adjuster and body shop prepared for repairs. It has been only 7 days and during that time frame New Orleans hosted a Sugar Bowl, Saint’s Wild Card Game, and the BCS Championship Game. I cannot stress enough how impressed I am with Banner’s performance.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

This is the third Corvette I bought from Banner...

By jacquelinemae on 11/5/2010 at 4:07 PM. Helped by John Touhy, Louis Luma & Ronnie St. Germain.

This is the third Corvette I bought from Banner Chevrolet. John Touhy made the process very simple for me. No muss-no fuss. He got me into the car I wanted,informed me of all the incentives and all the avenues of financing. He handled all of the paperwork. There was no pressure put on me at all. Ronnie St. Germain took care of working with my insurance company to get me the top dollar for my totaled vehicle. This too was a no muss-no fuss process because handled everything directly with my insurance company. Louis Luma assisted me in getting a new car glitch repaired. Again, this was a no muss-no fuss situation. Louis went out of his way to put nitrogen in my tires and personally clean the floor mats. The owner, Mr. Flick, and manager, Mr. Soullier, should be commended for hiring customer oriented staff in all departments. Banner Chevrolet is the sponsor of the Crescent City Corvette Club,one of the oldest Corvette clubs in North Amercia, having been founded on March 06, 1964.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service team is fantastic!! They are always friendly and...

By Debbiegs on 7/8/2010 at 12:20 AM. Helped by Billy Hailey, Dotsie, other service managers and cashier.

Service team is fantastic!! They are always friendly and helpful. They recently found a safety problem on my car, pointedly out, and did all the repairs in a very tight time frame. I know my car is in good hands at Banner. The staff always goes the extra mile to ensure a great job is done and my satisfaction.

I would recommend this dealer.