Dealer Reviews

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4   Customer Service
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In Sept 09, my college daughter Ashley Lynch purchased a...

By bholl6031 on 4/6/2010 at 1:22 PM. Helped by unsure.

In Sept 09, my college daughter Ashley Lynch purchased a 2003 Saturn Vue from you. A few month's later she received a recall notice on the transmission. She and I both contacted you, with no favorable response. We had hoped to resolve this issue before anything happened. She was advised by Saturn that they would pay 50% of the transmission replacement, which would be $2,400 out of her pocket - money that a college student doesn't have. I believe you knownly sold her the Vue with a faulty transmission. On Easter morning the transmission went out leaving her stranded, without a vehicle and out $7,400. Shame on your dealership for lacking honesty and integrety. What would I rate your service problem on a scale of 1 to 10? ONE Bonnie Holl 563-590-9371

I would not recommend this dealer.