Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.7  
Service
2.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great experience

By debsav on 8/17/2017 at 1:11 PM.

my saleman bobby brodeur was most helpful answered all my questions first time leasing a car and made it easy , have bought from baron before and will again in the future

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Completely Satisfied

By Capt. Phil on 8/18/2017 at 1:14 AM.

I've previously purchased three Honda vehicles from Baron Honda. This visit I was seeking a new vehicle and although the vehicle I wanted was not available my visit was enjoyable and I wouldn't hesitate to recommend them to a friend. Very professional, helpful and respectful.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Experience Despite Bad Credit!

By Homfa87 on 8/11/2017 at 12:51 AM. Helped by Chris.

N E V E R did I think I would be driving a brand new car. I went car shopping for something used and walked away with something brand new. Chris at the Baron Supercenter got the ball rolling and then the Finance Director Joe Giella went above and beyond and made financing a 2017 Honda Civic possible. Good credit, bad credit (me), no credit- Joe Turner is the car salesman you want to sell you your next car! I was in this car within 2 hours! He went over ever inch of the car so I knew what everything did and even hooked up my phone to the Bluetooth. I've had creepy car salesmen calling, texting, emailing me all week and I was ready to stop shopping and start riding the bus so I wouldn't have to deal with this again until I had a larger down payment but Baron Honda made buying a car easy. I had the best car buying experience ever!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience every time

By Godst63 on 8/7/2017 at 11:23 AM.

I went to this car dealership for my first car in 2013 and met Bobby Brodeur who was the most helpful and genuine car salesman I met that week of horror as I went from dealership to dealership trying to find the right first car for myself. Bobby went over everything with me and my stubborn father from beginning to end and answered every question honestly no matter what the circumstance. The next car I purchased was in 2015 when I went back to Honda to look for a brand new car and trade in the used car and I met Will (Bobby was on leave for a little while) Will is another helpful and dedicated worker who put me in my first brand new car. I was in a car accident and needed a new car quickly and I knew exactly where to go. I didn't even want to look anywhere else knowing the people who would be happy to help me and the quality of cars that Honda carries are amazing. Bobby helped me again into my 3rd and hopefully final car for a long time now! Everyone at this Honda dealership from the sales people to the people who work in service are amazing, they are genuine and really want to help you through a hard time and turn it into a happy time which is exactly what this whole sales team does every single time. Thank you guys for being so amazing & thank you Bobby for turning my totaled car week of horror into such an amazing experience of a car purchase with a bow!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Goes above and beyond

By briittyyx3 on 8/1/2017 at 3:30 PM.

This was my first time buying a new car, and although I did not have the smoothest experience, Bobby went above and beyond to try and make it right. At the end of the day I'm extremely happy with my purchase. Thanks again!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Purchase

By CHRISTINE1 on 7/30/2017 at 3:54 PM.

After getting initial information from Jennifer she referred me to Bobby. They both listened to what I wanted, after coming from another dealership, and took all of the information into account including my financial situation. When I came in to look and sit down with Bobby he had all options ready for me and was very accommodating. The experience with the Honda employees definitely added to my decision to purchase a vehicle there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A Salesman unlike any other...

By Sarm on 7/26/2017 at 12:33 PM.

Let's be honest, car salesmen/women have pretty bad reputations. Most salespeople are perceived to be unethical, dishonest, and likely to take advantage of customers. Unfortunately, perception IS reality. What would you say about a car salesman who would go above and beyond to make a customer happy? What would you say about a car salesman who would take less commission to make a customer happy? What would you say about a car salesman who would take into consideration life obstacles to make a customer and family happy? They don't exist, right? That's what I thought until I came across the path of Bobby Brodeur of Baron Honda. I can honestly say that Bobby is a rarity. His customer first approach is something I've never experienced. He did everything in his power to make me and my family happy. Now Bobby has a repeat customer for life and I hope anybody reading this considers me as a referral.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

2014 Honda Accord for service

By Raiders786 on 7/20/2017 at 5:08 PM.

We took our 2014 Honda Accord for service, where can was starting and needed a jump start every time car stopped. Was told car wont be looked @ for couple days because they're short on techs. Asked for loaner was told you are on your own. After 7-8 phone calls car was finally looked @. I was told nothing wrong with the car and you can take the car back. Was charged $50 for nothing. But the issue continued, took the car to local mechanic he right away check the battery and suggested replace the battery and need to clean the terminals. I followed his advise and walla car fixed. I honestly dont think car was looked @ car dealership and worst part is from receptionist on to service manager they're absolutely pathetic to deal with. MY suggestion, do not take your in for service they're bunch of liars and rude folks working there.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you Rob and Ron!

By jamesp on 7/13/2017 at 9:41 PM.

This is my third car at Baron Honda and every experience is a great one, this last experience In June being the best! Rob Noto introduced me to the Honda Civic Hatchback Sport and it's been a dream car! While Rob was doing his magic and making the switch from the old car to the new nice and easy, I noticed a very nice man in the showroom that lit the room up when he spoke. I figured he was another happy customer, but Rob told me he was Ron Baron, the owner himself, visiting the Patchogue branch. Rob introduced me and it was a pleasure talking to Ron about books (we're both big readers). Every time I visit, whether it is to get a new car or to get the car serviced (the Service dept. is top notch!), it's always an uplifting experience. Thank you Rob for everything you have done for me and thank you Ron for your kindness that day! Sincerley, James P.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my car!

By hartd7 on 7/8/2017 at 9:00 PM.

Bobby from Baron Honda went above and beyond to get my car delivered. Joe in finance was also a pleasure to deal with. Honda is a great car and it's so good to know that this dealership represents it's excellence!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing first car buying experience, thank you Bobby

By coldcheeseslice on 6/22/2017 at 12:47 PM.

After graduating from college I was looking to buy my first new car. I was interested in test driving the civic after learning that Honda would no longer be producing the CR-Z after 2016. When I arrived at Baron Honda I was excited to see that they still had a few CR-Zs on the lot. Bobby Brodeur worked with me to get a price I was happy with. He was great to work with and saw that I was able to get the car I wanted. I couldn't be happier with the assistance of Bobby and the rest of the staff.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Painless and comfortable Leasing process!

By bubu496 on 6/17/2017 at 6:29 PM.

My leased car was totaled in an accident. It was costing me $25.00 a day over my Ins. , for a rental. I went on the Baron website, and liked what I read and saw about a 2017 Hr-v. I went to Baron, and was met by the very affable Dustin Resto. He immedialely made me comfortable and at ease. He went over all the details and functions of the vehicle. I sat in the showroom model, and he went over all the necessary things I needed to know. We went back to his desk, and discussed my options about buying or leasing the vehicle. He clearly and concisely showed me what I needed to make up my mind. I decided to Lease. I signed all necessary papers, and while doing so, Dominick Roncone Sales Manager came over to say hello. Dustin came back and said we would be good to go in about an hour. I left, went home and got my rental vehicle and returned it. When I got back to Baron, in about 15 minutes I met with Theresa, Financial Manager, signed paperwork, and in a matter of minutes Dustin had me in my car and I was on my way. Nothing could have been easier for me. Dustin, Dominick and Theresa all have my thanks for the wonderful way I was trteated.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Easy and Pleasant to work with.

By tankerrich on 6/17/2017 at 3:20 PM.

Sonny Rahim was a joy to work with as soon as we walked into the showroom. There was no pressure or someone stand over our shoulders as we walked around the show room. As soon as we were ready to ask some questions, Sonny made us comfortable and we explained what we wanted to do. We wanted to trade in our 2010 Accord V6 and purchase a new 2017 CR-V with navigation. Sonny gave us the bottom line right off the bat. We took a couple of days to shop around, which was NOT a pleasant experience and went right back to Sonny to seal the deal. The whole process with Sonny was quick and easy. He is a no pressure type of guy but is very thorough. He covered all the options and explained everything to us and let us make the decision without him ever going to see his manager. It's nice to see a dealership where the boss let's his people do the job he hired them to do. In this case, sell cars. I recommend Sonny and Baron Honda to anyone looking to buy, trade or lease a Honda in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

best buying experience

By Momagic on 6/10/2017 at 6:40 PM.

I have bought cars in several dealers, but the experience I had at Baron Honda is unmatched. Joseph Turner Jr was very helpful. He answered all my question and was very professional. I will definitely recommend this dealer to anyone. The best buying experience! I only gave this Dealer and sales person a five star rating because that is the highest I could go.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing experience with bobby at baron honda!

By SamanthaB on 6/8/2017 at 2:18 PM.

I came to Baron Honda looking to get a new Honda Civic coupe. As I was looking around Bobby Brodeur approached me and was able to answer all of my questions and helped me find the exact car that I wanted. I would recommend any and everyone that goes here to ask to helped by Bobby. I am nothing but 100% satisfied with the service I received here. It couldn't get any easier. Thank you! , Samantha

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great car buying experience

By Judi on 6/5/2017 at 3:38 PM.

I recently purchased a new car from Bobby Brodeur at Baron Honda and it was the nicest car buying experience I've had. Bobby was great to work with and was able to get me the exact car I was looking for at a great price. Bobby made the whole process fun and easy. If you're in the market for a new car - go see Bobby!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Baron Honda staff

By Mike I on 6/2/2017 at 3:49 AM.

I would like to start out by saying I was a loyal customer of another dealership I came to Baron because they had the car I wanted. I was treated very well by all of the staff Dom the Manager, always fair with my trade in vehicles ; Bobby Bordour, always made me a fair offer and bent over backwards to make sure that I was pleased from the price of the vehicle to the final delivery and beyond calling me several times to see how the newest acquisition was and if I neede any further assistance. The service staff Bill Christin alway make sure my vehicles are in the best running shape and addresses my concerns immediately Brian the service manager is always there to answer questions and overlooking the work to make sure that the reputation and standard of excellence is upheld The rest of the service Andy and the cashier always are Pleasant. I have purchased parts at the parts counter as well John and his crew are accommodating and answer question and have research equipment for me.. The long and short of the story is Baron Honda is the only dealership that I trust to provide me a complete customer satisfying experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Most stress free car buying experience ever

By debra on 5/31/2017 at 1:03 PM.

From the minute you walk into the dealership you feel welcome and at ease. Bobby Brodeur was our salesperson. He showed us the car we were interested in then let us go for a test drive. We felt no pressure to buy the car. He located the color we wanted and scheduled the pickup with no hassles. Was truely sign and drive he took care of everything. We will be back

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best car buying experience ever!

By Janet C on 5/23/2017 at 11:51 PM.

I stumbled on Baron Honda through internet browsing & it was meant to be that I met Bobby Brodeur! I immediately felt comfortable & he presented all information in a straightforward & professional manner without the usual high pressure tactics I have encountered in the past. Thanks to Bobby Brodeur I now have the car of my dreams at a price I can afford. Everyone I encountered at Baron Honda was friendly & professional. I will definitely return for my next car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

So happy with my car!

By niorio on 5/18/2017 at 7:47 PM.

After I got into an accident and needed a new car, Bobby was extremely helpful from the start. He showed me several cars until I found what I needed and was accommodating the entire time. I was more than satisfied with my service at Baron, and am loving my car!

I would recommend this dealer.