Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
4.9  
Service
4.4  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Adam Holland is outstanding

By jtc40 on 7/19/2019 at 3:24 PM. Helped by Adam Holland.

My wife and I worked with Adam Holland, and he was kind, patient, knowledgeable, respectful, and low-pressure. We ended up not making a vehicle purchase at all, but if we had, it would have been with Adam at Baxter Toyota. Even after informing him of our decision, he was the same great guy with tremendous customer service. Nothing but respect for Adam and Baxter Toyota. Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Salesman!

By Tyfick on 7/19/2019 at 4:22 AM. Helped by Jimmy Overton.

Jimmy was great to work with. He was easy to get along with and made the whole process quick and enjoyable. Great Guy! Thanks Jimmy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By LisaB on 7/14/2019 at 1:44 AM. Helped by Bob Gooding.

Price is a big factor for me so Bob was able to find me the best deal and get me in a great car. He was very considerate of my situation.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Sales Representative

By MM on 7/12/2019 at 9:21 PM. Helped by Mark Langston.

Mark Langston is an excellent sales Representative! We bought a new Rav 4 Adventure. Mark was diligent about making sure we understood all the options especially the features. Mark even came in on his day off to review functions. Very professional !

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Fantastic Customer Service at this dealership!

By Rakrason on 7/11/2019 at 1:24 AM. Helped by Mark Langston.

We were quickly impressed with our Sales Rep Mark Langston and Financial rep, Tim! We went in with our desire to test drive & purchase a certain vehicle and we were met with honesty and integrity. All of our questions & concerns were answered and we feel that Mark went out of his way to assist us every step of the way. We highly recommend Mark & Tim and will be keeping them in mind when we're ready to purchase our 2nd vehicle in a year. Tim & Ruth Krason

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car buying experience!

By benjaminbohall375 on 7/10/2019 at 2:14 PM. Helped by Arthur Holland, Chris (Finance).

We really enjoyed working with Arthur Holland in sales and Chris (forgot last name) in finance! I'll definitely be going to Arthur for any vehicles we buy in the future. He was sincere in his approach to helping us out and made the buying experience a lot easier.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and professional

By Jaxonc on 7/9/2019 at 9:04 PM. Helped by Bob Gooding.

Robert Gooding was easy to work with and made the buying process super easy. I would recommend talking to him if you are looking for a new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing sales dept

By Sparky on 7/8/2019 at 4:21 PM. Helped by Ryan.

Dillon Robinett was an amazing sales person. He did everything he could to put me in the right truck at a payment I could afford. He made my experience at Baxter Toyota amazing.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Hustle

By Paul134 on 7/7/2019 at 12:52 AM. Helped by Adam Holland.

I made a Internet inquiry on a 2018 certified Toyota 4Runner Shortly afterward I received a follow up phone call from Adam Holland I decided to drive down from Omaha to look at it. I provided Adam with about 30 minutes prior notice. He hustled to get it washed clean and out front for viewing. . A few days later on the hottest day of the summer my wife and I drove back down. Adam had the vehicle in a air conditioned area. After the test drive we ended up purchasing the vehicle. Good experience all the way around.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very Good Experience

By giverson on 7/6/2019 at 9:38 PM. Helped by Chris McKinney.

Bob was very helpful when making our decision. He was informative and very courteous. He made our first experience at Baxter Toyota a very good one.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New vehicle lease

By Dominic123 on 7/6/2019 at 4:19 PM.

I contacted Bob Gooding earlier in the week and told him the vehicle i would like to lease from him. I set a time and came into the dealership. Bob had the vehicle up front and waiting for me. I highly recommend Bob Gooding and Baxter Toyota of Lincoln.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to get a vehicle!

By ChrisandTrisha on 6/22/2019 at 6:25 PM. Helped by Mark Langston, Chris in finance, Adam.

Mark Langston helped us find the perfect vehicle for our family! We was extremely patient and answered all of our questions. We definitely recommend asking for him! Chris is the finance department went over everything clearly regarding the deal. Adam did a great job of explaining everything to us when we picked up our van so we could feel comfortable driving away in it!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best car buying experience ever!

By Nicole and Thom Shulde on 7/5/2019 at 1:17 AM. Helped by Jimmy Overton, Ryan Mathis.

We arrived at Baxter with a specific idea about what type of vehicle we wanted and what we could afford to pay. Jimmy Overton was attentive to our needs and came up with several options for us. We test drove a 2016 Kia Sorento and knew we didn't need to explore further. It was exactly what we wanted and we were thrilled. The paperwork was quickly prepared, all of the details handled efficiently, and we were offered refreshments while we waited. We love our new vehicle and our buying experience. We will definitely recommend Baxter Toyota and tell them to ask for Jimmy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you!!

By Mike Z on 7/3/2019 at 9:00 PM. Helped by Adam Holland,.

A HUGE shout out to Adam Holland at Baxter for making our vehicle search and purchase a great success!! We love our new Highlander and highly recommend Baxter Toyota!!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

A huge thanks to Adam Hall and Nick Bradley

By Humm5 on 7/2/2019 at 10:55 PM. Helped by Adam Holland and Nick Bradley.

Adam Holland (sakes) and Nick Bradley (finance) made the possibly overwhelming process of purchasing a car extremely painless. Within five minutes of entering the dealership with the car in mind we wanted to purchase (that we found on the Baxter Toyota website) Adam has the keys to it and it was pulled around for us to look at! Adam was very easy to work with and answered all of our questions while we were at the dealership and with follow up questions we had via text or phone call which was much appreciated! Nick Bradley (finance) was very good at thoroughly explaining the financial documents and allowed us time to answer any/ all questions so we felt good about the purchase. We would highly recommend Baxter Toyota and these two guys!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I finally got me dream car!

By CandaceR on 7/2/2019 at 6:04 PM. Helped by Adam Holland and Nick in finance!.

I made an appointment to look at and purchase a Toyota 4Runner that I had selected from Baxter Toyota’s inventory online! I worked with Adam Holland through email to schedule an appointment! His availability was very flexible as I had to reschedule twice! Once I finally got there to meet with Adam he was nothing but professional and helpful! He answered all of my questions, provided several options, and ultimately got me in the car I wanted the same day! The dealership as a whole was a great environment and they even served us lunch! I highly recommend working with Adam at Baxter Toyota!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

very good experience

By Dickt on 7/2/2019 at 4:29 PM. Helped by Adam Holland.

Adam Holland was very informative and helpful through the whole process.Adam was very passionate about this Vehicle. I didn't feel it was a Sales pitch because he truly believed in selling us this Vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Lin on 7/1/2019 at 11:38 PM. Helped by Bob gooding.

Came here today, Bob and Gary helped me find a great deal, great customer service, I am glad that I chose here .recommended for everyone who wants to buy a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and patient

By NDrake on 6/29/2019 at 4:35 PM. Helped by Dylan Robinett.

Dylan did a great job staying on the look out for the perfect used vehicle that met all of requirements. I now have something I love that is safe my 2 year old as well. I will be back for any future vehicle needs!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great sales person and staff

By ToyotaBuyer on 6/29/2019 at 3:27 PM. Helped by Tobias Robinett.

Bob Gooding was very knowledgeable about the Rav4 hybrid I was looking at. He took time to explain the process of purchasing the vehicle and also took time to make sure I knew all of the vehicles features and abilities. The test drive was very helpful. Bob was great to work with.

I would recommend this dealer.