Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.9  
Service
2.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ford f150

By AL on 4/13/2019 at 7:44 PM. Helped by Jeanetta.

Jeanetta was an amazing sales rep!! She was vary helpful, nice and professional. She did a great job helping us find what we really needed.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent from start to finish!

By Chrisserbin on 4/9/2019 at 10:40 PM. Helped by Donny Lee and finance.

My salesman Donny Lee made the whole experience painless and easy! Everything was simple from start to finish! Great place! I would recommend this place to anyone! Thank you!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Kimberly and Donnie lee and the manger were great.

By Reveren on 4/9/2019 at 10:03 PM. Helped by Kimberly,Donnie,sales manager.

These people were truly amazing. Professional with a heart.they answered every question and went the extra mile to get me a great great deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service, vehicle and sales representative

By Safety#1 on 4/5/2019 at 4:36 AM. Helped by DeWayne Irchirl, Christopher Brownlee.

Our Sales Professional was DeWayne Irchirl. DeWayne greeted us at the door and was courteous, professional and treated us with respect at all times. He spent time with us until we found exactly what we were looking for. He told us about all the features and demonstrated them all. We went for a test drive and were convinced this was the vehicle we wanted. While we signed the paperwork, he had them get the vehicle ready. We have purchased several vehicles over our lifetime, as of today, DeWayne, by far, has been the best sales Professional we have ever encountered. We are very happy with our new Santa Fe Ultimate and the great customer service of your staff. Great Job!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Zane

By Brooke2019 on 4/4/2019 at 3:03 PM. Helped by Zane.

Zane was awesome and courteous at every moment of the entire sale. After a few days of deciding we felt like there was no other person we would rather give our business too and I feel like him and finance took care of me and my sister and helped to get her out of a bad situation into a fresh new start! Thank you Zane!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

White glove customer service!

By JSnydr6 on 4/3/2019 at 2:12 PM. Helped by Ash Ross, Chris (finance).

From start to finish my sales person Ash made the car buying experience a breeze. The entire process was stress free and at the end of the day I went home with the car I truly wanted which I look forward to driving every day. Thank you Ash and Baytown Hyundai we will be return customers. We might live in Katy but it’s worth the drive for the customer service we received here.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to buy from!

By Duckninja on 3/28/2019 at 12:08 AM. Helped by Ash Christopher Jarrod.

The sales, finance and even sales manager experience was painless. I will be back. The guys work together to help you out. Go see for yourself!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A dealership that feels like home

By Jesse276 on 3/27/2019 at 4:05 PM. Helped by Jeanetta and Lee.

From the moment I walked in, until the moment Ms. Jennetta handed me the keys and waved me goodbye, my experience at Baytown Hyundai was one I will never forget. The process was quick and painless. I was never coerced, and the recommendations were spot on. Lee in financing was a wonderful gentleman as well. He laid out all of the details of the purchase, and made them clear and understandable to someone who isn’t in the car business. I feel very confident in my purchase, and would recommend all my family and friends to this team for any future purchases.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great and well informed

By Tiffanyp47 on 3/26/2019 at 3:20 PM. Helped by Mr. Willie Johnson.

I call and talked to a lot of dealers trying to get a car with the loan the bank gave me , no one would help until I talked with Mr. Willie Johnson at Baytown Hyundia. He took the time out and really helped me. He worked with me to find a good car and a car that I a single mother could afford. So I say thank you Mr. Johnson for helping me when no other person would.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best People to Make Business With

By meliton15 on 3/13/2019 at 2:13 PM. Helped by Kimberly, Dino.

These guys are really laidback to talk to. I really appreciated not feeling intemedated with big words while dealing with financing. Thank you so much

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Quality of Work

The worst place to take your car!

By miguelaanderson on 2/19/2019 at 2:20 AM. Helped by No one really help me out.

I made an appointment last week. I dropped my car on Sat to worked on First thing Monday morning! I followed up asking questions and was told we will call you back! They continued to lie to me all day! I have gotten nothing but the run-around at Baytown Hyundai! I'm still waiting on a manager to call me! This is so unexceptionable! If you want to get lied to and get the run-around take your car to Baytown Hyundai! So pissed!

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Pleased Customer

By Larry on 2/1/2019 at 10:54 PM. Helped by Jeanetta.

Jeannetta was excellent. She answered my questions, kept me informed, and helped quickly to process my purchase so I good get back on the road with my new truck. Everyone at the dealership was friendly.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent experience

By panzon33 on 1/18/2019 at 11:52 PM. Helped by Donnechio Long, Jarryd Van Oostrom.

Went into the dealership on a whim. Looked at 2 cars just to see what they looked like. Then was about to leave saw a Nissan Rouge. The price was out of my budget. But we decided to look at anyway. Fantastic looking car. My 17 yr old daughter instantly fell in love with it. So the salesman asked my price range and I told him. Knowing the car was out of my price range he decided to check anyway. After some figures were thrown around I decided that my final number is all I can give and no more. He made my last offer to the owner. The owner proceeded to talk to me and he agreed to my terms. Totally a shocker but we got the car. I made one call to my bank and the deal was done. Truly a lightning bolt struck me in the heart. The owner a true professional and made my 17 yr old daughter totally shocked with the purchase. Being her first car she will never forget her first car. I would recommend this dealer to anyone who is about to buy a car to look at the dealer ship first. Hyundai of Baytown did me and my daughter an excellent deal. Stop by like we did and maybe you will go home in a new car. Just like we did

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Carlady on 1/15/2019 at 4:07 PM. Helped by Jose.

Thank you Jose Saenz and Dustin Vaughn I love the car !!!!!! He did great and I love my new car thank you guys for making it work

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Lease

By chellnay on 1/12/2019 at 12:21 AM. Helped by Jeanetta Havies.

Jeanetta Havies was an excellent sales woman. She is very friendly and follows up with you. I got the triple play lease program which I feel is a great program.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

RETURN CUSTOMER

By traceylpike on 1/4/2019 at 3:43 PM. Helped by WILLIS JOHNSON.

ALWAYS A PLEASANT EXPERIENCE TO BUY A NEW CAR FROM THIS DEALERSHIP, WILLIS JOHNSON IS A WONDERFUL SALESMAN AND MAKES IT EASY TO BE A RETURN CUSTOMER. WILL RECOMMEND TO MY FRIENDS AND FAMILY!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience at Baytown Hyundai

By mike123 on 1/3/2019 at 8:09 PM. Helped by Kim Woodburn.

I received a great deal on an Elantra working with Kim Woodburn. She was a great help from the beginning of the process to the end.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great 2018 Hyundai Elantra SEL

By VUODAU on 12/30/2018 at 4:09 PM. Helped by Jeanetta.

Great 2018 Hyundai Elantra SEL. Great Price, Great Sales Staff. I would consider a Hyundai my first choice of car/SUV and Baytown Hyundai my first choice of car dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Car shopping made easy!

By Kmmeisner on 12/29/2018 at 11:43 PM. Helped by Kimberly.

Kim made my car shopping experience painless! I will recommend Baytown Hyundai to all my family and friends. Excellent experience! Online car shopping made easy! :)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Car Purchase

By Ren 1 on 12/27/2018 at 9:16 PM. Helped by Jeanetta and Lee.

They will work with you to get you in the car you want. Positive experience with Ms Jeanetta and Lee Love. Love my new Kona

I would recommend this dealer.