Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Purchasing Experience & Great Service!!!

By jrfromny on 12/12/2017 at 5:41 PM. Helped by Kimberly Woodburn.

When I was in the market for a new SUV, I was undecided between the Toyota RAV4, Honda CRV & the Tucson. I researched each vehicle online and had a list of dealers that I wanted to contact and negotiate with. Baytown Hyundai was the first dealership that I contacted and after speaking with Kim Woodburn, I didn’t feel the need to contact anyone else. Kim was very professional, answered every question I asked, and she was able to get me the exact car I wanted, at the price I wanted. I drove almost 60 miles from my home in Katy, TX to Baytown Hyundai because of the great service I was provided over the phone, and the in-person experience was over the top as well! I’ll definitely conduct business with this delearship in the future and will certainly recommend them to my friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Jennys Black Label

By gnetterodriguez on 12/12/2017 at 5:38 PM. Helped by Kim and Dino.

Kim was very helpful and proficient she walked me through the whole thing and got me in a perfect car for me. They made me feel like family and I will definitely go back and recommend Baytown Hyundai to my friends and family Thank you Jenny

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Car Buying Experience Ever

By CarDad, Alvin 2018 on 12/11/2017 at 11:23 AM. Helped by Kim Woodburn.

Baytown Hyundai is a well run dealership that provides outstandingly customer service and value for the car buyer. Kim Woodburn, Sales Professional, was able to identify the perfect vehicle for me and my wife, and arrange financing for us in record time. I drove over an hour to Baytown Hyundai because the excellent customer service, and the outstanding selection of available vehicles. Kim responded to our request for a certain vehicle with a payment that fit our budget. We discussed the deal in the morning by phone and by mid-afternoon we were driving home with a new car. The customer service, financing process was smooth. We were so pleased with the experince that we actually decided to move up our timing on buying my daughter a new vehicle for her January 2018 birthday. Yes we went back and bought a second vehicle. We will continue to be a loyal customers for such a great dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic!

By peacefulsara18 on 12/10/2017 at 5:21 PM. Helped by Kim Woodbury and Lee Love.

Kim did a wonderful job showing me the different types of vehicles and helping me pick the right one for me! The Lee walked me through all the finance information and answered all my questions! Wonderful experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Long Time Customer

By FrancesR on 12/8/2017 at 11:30 PM. Helped by Dewayne Irchirl, Fiaz Rana, Christopher Brownlee.

I keep coming back to this dealership for good reason. This makes the fifth car purchased from this dealership over the years. The best quality vehicles you can get for the money. The sales and finance teams are awesome. They are straight forward with every question you ask. The environment at this dealership is very friendly and inviting.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy

By ksinman502 on 12/6/2017 at 5:24 PM. Helped by Jeannette.

Very happy an pleasant employees will recommend to family an friends will return our sales lady was the best will return for all our services

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Baytown Hyundai new car

By sarashafer7 on 12/6/2017 at 5:16 PM. Helped by Janette.

Janette was wonderful and helped me with all of the things i needed and had questions with! I would definitely recommend her and this dealership to my friends!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly service

By C. Camarata on 12/5/2017 at 5:10 PM. Helped by Kimberly Woodburn, Lee Love.

I communicated with Kimberly Woodburn for two months before I visited the dealership to test drive a car. She was very patient and made every effort to find me the vehicle that I was looking for. She also made sure that pricing was transparent so that I could compare cars and options, and know what the final price entailed. I also appreciated both her and Lee Love's consideration of our time when it came time to sign the contract.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A satisfied customer/Friendly and professional employees

By tc12345 on 12/5/2017 at 3:09 PM. Helped by Lee Love, Ash Ross.

The sales representative and finance manager and over all the whole service provided was excellent and satisfactory. Thank you Lee Love and Ash Ross. The Johnson’s (Thomas and Christina) are very pleased with your service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Nothing but excellence

By jan.schmidt on 12/2/2017 at 5:22 PM. Helped by And would recommend very very highly.

Nothing but excellenceAnd would recommend very very highly. I had previously owned my own car lot and so therefore I knew what to look for and did not feel pressured at all which is very unusual . My My salesman help me through All the faces and explained everything .

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
4   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

good service

By garza_888 on 11/30/2017 at 5:28 PM.

Went to see what I can afford and found the perfect car on the first try. Got approved right away with no down payment. Quick and easy!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By scubabunny79 on 11/30/2017 at 5:15 PM.

Erick Maldonado was the sales person who helped me with my purchase. He was friendly, professional, and very helpful in getting me the car I wanted for the price I wanted to pay. I've never left a car dealership in a good mood before Baytown Hyudai. I'm very happy with my new car and I will be recommending his service to my friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Salesperson was the best!

By James Michael Wosenitz on 11/29/2017 at 5:47 PM. Helped by Jeanneta and fin guy Lee.

Was a real easy deal!!! !!!!! !!!!!1 !!!!! 111 11 !11!!!! #3 ## 3# ## ## 33 ### 333 33 4555 55 555 PPP ppp ppp pppp ppp ppp ppp pp

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great car buying experience.

By len2715 on 11/28/2017 at 11:00 PM. Helped by Donnechio (Deno) Long.

This was a great car buying experience. Salesman Deno Long was very knowledgeable and helpful. I will recommend this dealership to friends and family in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My Hyundai

By Amanda Gonzales on 11/27/2017 at 5:14 AM. Helped by Jeanneta and Lee Love.

First time buyer was amazing. My car rep made my process so easy and quick worked around my schedule and communication was great. Thank you Hyundai

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Price
4   Quality of Work

Hyundai

By maryannemelife on 11/26/2017 at 5:15 PM.

They are very helpful, also they tried their best to work with you to meet your expectations. They are friendly and welcoming. They are very professional.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

I'm Lovin It!

By Shellee B on 11/26/2017 at 5:47 AM. Helped by Roxanne.

My car got flooded by hurricane Harvey. I was looking for something i could afford. My salesperson, Roxanne, met me at the door... She listened to me, gave me many options, made me feel comfortable and gave me plenty time to make a decision. I really appreciate her for being there for me at such a difficult time in my life.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Help

By mblanton on 11/24/2017 at 11:22 PM. Helped by Dustin and Chris (in financing).

My daughter and I both purchased new cars and Dustin and Chris (in financing) were both patient with us. It was a great buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By rjack1551 on 11/23/2017 at 5:18 PM. Helped by Dustin.

Dustin was really good to work with was up front he met our needs very comprable pricing we would return again. I already have two friends that are going to go out to Hyundai and Baytown Hyundai Czar wonderful cars

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Car Buying Experience

By dominique-hen on 11/23/2017 at 5:18 PM. Helped by Finance Gentlemen were great, I believe it was Chris and Lee..

I hadn’t purchased a new car in over 10 years. My experience was noting like what friends have told me they had at other dealers. It was wonderful.

I would recommend this dealer.