Dealer 2-Year Rating

Customer Service
2.9  
Friendliness
3  
Overall Experience
2.9  
Price
3.6  
Quality of Work
2.7  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank You!

By Jeff on 4/7/2019 at 3:04 PM. Helped by Dan Maloney Sales Consultant *****.

Thank You! Dan Maloney (Salesman) for helping us have a wonderful car buying experience at Beardmore Subaru. We were needing to add a third vehicle and Dan helped us with a new Outback Premium. His product knowledge was second to none and answered all our questions. Everyone at the dealership was great to work with and you genuinely feel like people at the dealership care about you. A special thanks to Tom Howard (Sales Manager) for giving us a great deal and Thane Kreager (Finance Manager) for his Expediency in getting us through Finance quickly on what was obviously a busy day. We’ll definitely tell our family and friends what a great experience we had at Beardmore Subaru. The Martins

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
2   Friendliness
2   Overall Experience
1   Price
1   Quality of Work

Liars to get you on the lot

By Odie on 2/10/2019 at 1:21 AM. Helped by Ethen.

They tell you they can get you into a car for the amount of payments you can handle and then when you get there the amount is way higher than what they tell you on the phone, wasted two trips to their car lot.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience

Insulting salesman

By OmahaCarBuyer on 12/31/2018 at 10:41 PM. Helped by Alex.

I have never felt so insulted in my life. Salesman told me they didn't take the WRX STI out for "Joyrides". I am a 35 year old man, not some punk kid looking for a thrill driving a fun car. I would never step foot in the place again.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Cocky, rude, worst experience ever

By Zach0188 on 12/31/2018 at 5:29 AM. Helped by Alex.

Salesman, Alex, was cocky and didn't have a clue. He was sure to boast his whole two years in the car business. Came out with a first pencil that was hilarious. Nowhere near reality. Left after second pencil. There's a reason why Baxter is the largest volume dealer for Subaru in Nebraska.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Very happy with our experience

By Candy M on 12/16/2018 at 2:56 AM. Helped by Alex Pederson.

First I just want to say my husband and I really hate car shopping, however today’s experience was far better then I expected. Alex was very knowledgeable, professional and friendly and with his help we were able to get a good price on a 2019 Subaru and walked out happy customers. I would definitely recommend Alex at Beardmore if you want to be treated right !

I would recommend this dealer.

Overall Rating

1.8  

1   Customer Service
2   Friendliness
1   Overall Experience
4   Price
1   Quality of Work

So response back

By OmaJason on 11/19/2018 at 6:40 PM.

Was told after doing a trade in valuation they would call with numbers for the Ascent my wife and I liked. After waiting a few hours I called and asked if they had the numbers. David said he would call back in 5 to 10 minutes and never did. Now looking at another dealership for the same car but better customer service

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service

By Brian on 5/2/2018 at 7:48 PM. Helped by Tristin Graham.

Just wanted to say thanks to Tristin down at Beardmore Subaru. I came in for some warranty work and more than a few questions, this being my first Subaru. They got my transmission and brakes taken care of and gave me a loaner car for a couple days while they had it. (Even shuttled me back and forth :) Communication was great while they had my Forester XT and I'm more than happy with the quality of work. Thanks Tristin

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Tom worked my deals with no bs.

By Fen on 2/14/2018 at 5:46 PM.

Beardmore Subaru has earned my business for life. Not only have I bought 2 Legacy’s; Tom squared me with over the top customer service. Seeing him outside of work as well he greeted me, asked not only about my car but my family truly remembering who I was. He sets the standard for customer service! Thank you Tom & Beardmore!!!

I would recommend this dealer.

Overall Rating

1.6  

2   Customer Service
1   Friendliness
1   Overall Experience
3   Price
1   Quality of Work

Horrible service by all means

By hmg01 on 7/20/2017 at 1:32 AM.

Between the days of January 20-23, 2017 my boyfriend and I stopped up to look at a new vehicle. I then test drove a 2017 Subaru Legacy and loved it. However, it was over my price budget. I then test drove a 2017 Subaru Crosstrek, which was unfortunately the limited model and I was unable to afford that model. However, I loved the car! So, then I set up an appointment with Tom Howard. I let him know that my father would be coming up with me to look at it. My father then did he research and found a gray 2017 Subaru Crosstrek that was a basic model with a sunroof. Which I was then happy with when I seen it. My father e-mailed Mr. Howard letting him know that I was interested in the 2017 Crosstrek and that we would be up there the next weekend to maybe make a deal. A few days after my father emailed him, my father emailed him again and said "hey, my daughter and I will be up there this weekend to look at the 2017 Subaru Crosstrek in gray with the sunroof. I'll be there around 11 or 12". He then replied and said "Okay, how about you come in earlier then that time (he then gave my father a time before 11)". That saturday January 28th came around (I was at work) and my father drove up to this dealer all the way from Council Bluffs. He then sat there for about 20 minutes before someone came over and assisted him. Needless to say this other guy (not Tom) was helping my dad for about 2 hours. I don't remember the guys name who came over. However, as the guy was getting paperwork together for my father.. Next thing you know.. After 2 hours... Tom walks over and goes "are you the one who is here to check out the 2017 gray subaru crosstrek?" and my dad is like "yes". Tom Howard stated that he had SOLD the vehicle just 1 hour prier to my father arriving there. THIS IS THE WORST SERVICE EVER! He made my father sit there for 2 HOURS before telling him that he sound it. We then took our business to Baxter Subaru. Even when I owned a Chevy, I ALWAYS had problems with Beardmore!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No game of cat and mouse.

By Anthony Harder on 6/20/2017 at 3:25 PM.

I came in Saturday 06/17 at 5 pm and Both Tom and Jerry help get me into a new 2017 Subaru Impreza. I had previously came in on 06/04 with my fiance and she got into a new legacy. It wasn't hard to sell me on Subaru as I still own a 1998 Impreza Outback sport. I think both Jerry and Tom can tell you I am not the easiest to work with when it come to buying a new car but they did a great job and they will always have a customer when it comes time for me to get a new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience with Jerry Fimple

By KaleyG on 6/18/2017 at 9:25 PM.

This was actually my second trip to Beardmore to purchase a new Subaru. My first was totaled in a deer accident when it was only four months old. I went in with very low expectations on being able to get anything close to what I had, but Jerry seriously pulled through for me and got me into a better car (still brand spankin' new), and for a better price than I was already paying. This team they have out there is seriously the best. I will return for any future vehicle purchases and absolutely recommend friends, family, and anyone else in the market for a vehicle, to visit Beardmore Subaru.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best experience

By Tiamichelle18 on 6/6/2017 at 1:11 AM.

We were greeted as soon as we entered the lot. Jerry Fimple was such a great help when it came to finding my perfect Subaru. He even took us on the very cool test trail. We told him what we had to work with and what we couldn't go over and Jerry worked his magic and made it happen. My fiancé and I couldn't be happier. I'd definitely recommend anyone and everyone to go to Beardmore Subaru! The experience is personable and they make sure you leave happy!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Experience at Beardmore Subaru!

By Dennis B Haire Jr on 3/16/2017 at 3:03 PM. Helped by Quincy Hunt Ryan Gardner.

We leased our third Subaru, this week being the first time with Beardmore. Working with Sales Consultant Quincy Hunt makes leasing/buying a great experience. He, along with Ryan Gardner in finance and the professional folks in the service department, made me feel welcome and at ease. Quincy and Ryan worked patiently to help us lease a 2017 Legacy Sport. We are big fans of the Subaru especially for its all wheel drive/traction control. Overall the Subaru Impreza and Legacy are the perfect car for my family. Thank you to all of the wonderful people at Beardmore. We will tell others about you and tell them to see Quincy Hunt, an absolute pleasure to do business with! Take Care, Barry and Lisa - Papillion, NE

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
3   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Promised repairs the did nothing now 4th time

By Will2016 on 11/6/2016 at 12:30 PM. Helped by Drarely who is supposed to be service manager.

New Crosstrek 2016 that had damage to front bumper and was promised it would be repaired. THEY had the car for a week and when we got it back, ot was exactly as it was before. SO essentially they parked it for a week and once again did nothing. Seriously this dealership is the worst.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Subaru dealer in nebraska

By HartmanS93 on 10/8/2016 at 12:52 AM.

Amazing customer service when buying my fiancé a new car! Quick and painless! Dave our sales consultant was super nice and was never pushy not your typical car dealership! Friendly environment! They even have a dog park on the lot to comfort your dog as well! Over all great place I would defiantly come back to thank you Dave and Jason at Beardmoore Subaru in Bellevue NE

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Parts department , is clueless,

By Sickofbadservice on 9/30/2016 at 4:21 AM.

Went in to purchase a very simple part, a tire sensor for a Chevey Malibu, walked out with a sensor for a Buick, when I asked a simple question all he could say was , I do not know I just sell parts, 😁 no you can't even do that! Was not impressed 😱 Would not buy any parts here again , and NEVER A Car!!!!😳😳😳😳😳😩

I would not recommend this dealer.

Overall Rating

1.6  

1   Customer Service
4   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Worst Servive Period

By Veryunhappy on 9/30/2016 at 7:47 PM. Helped by Tom Jurek.

Bought a brand new (or was supposed to be a brand new) Crosstrek 2016. Someone stole the navigation chip out of it. Was told that would be remedied quickly, that took a month to resolve and 3 trips to the dealership. The first trip to the dealership to have the work done, we waited for 6 hours to find out that they did nothing on the car; when they were supposed to be fixing the damage to the paint and the chip to the navigation system. They apologized, like that did anything but anger me further, and scheduled another day for me to have to waste to bring the car back to them. Trip 2, we brought it in and they were supposed to fix the navigation system. They didn't but they did to the rust proofing and the female in the service department commented that we were not going to see that navigation chip "any time soon." They were great about rust proofing the vehicle, but I suppose that was so we did not cancel that $900.00 add-on because of the lousy service on everything else. There was a blemish on the drivers door, they just sanded that off and left damage to the clear coat (swirl marks). When we originally bought it, we did not notice until we washed it the first time that it had been driven it into something and they had damaged the front bumper, it was noted and they were supposed to have this fixed. I called today( now 2 months later) and low and behold, they never even bothered to order the parts for this supposed brand new car. First time Subaru owner and wouldn't buy another one due to this experience ever and in fact, If it wasn't for the fact that we have already titled the vehicle, bought extended warranty on it and are upside down on the loan due to the value. I would be getting a lawyer and filing for breach of contract and they could have this vehicle back. It sucks on long trips, it is loud to the point that if you are going to take it on a trip wear ear plugs or your ears will ring for days because of the decibels. As far as legal action, that is still an option. DO NOT GO TO THIS DEALER YOU WILL REGRET IT!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Stress Free Purchase and Exceptional Service

By nanC on 9/21/2016 at 1:09 PM.

I went to the dealership knowing the features I wanted on a car and Garrett took it from there. He was extremely knowledgeable and very personable. I am extremely pleased with my purchase, the service department, and everyone that I've come across at the dealership. I highly recommend Beardmore and will personally use them for my next purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always a great experience!

By LisaT on 8/4/2016 at 5:11 PM.

Over the span of approximately 20 years we've purchased and/or leased several vehicles from Beardmore, most Subaru's, but not all. We have had an excellent experience with them overall, from sales to service. Todd Beardmore, Lyle Ward, Thane Kreager, Darrell Rutherford--these are just a few of the employess we've enjoyed dealing with. You won't go wrong with Beardmore Chevrolet or Subaru! Curt and Lisa Todd

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By rilen13 on 8/3/2016 at 1:19 PM.

Thane is extremely knowledgeable and helpful. I couldn't ask for better service. We just picked up our 4th Subaru from Thane. The car is great, safe for my family and it is a blast to drive! He really knows what the customer wants.

I would recommend this dealer.