Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.7  
Quality of Work
4.9  
Service
4.3  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought used vehicle

By Cth90 on 11/22/2017 at 4:59 PM.

Good service. Answered all our questions and explained everything well. The buying process was smooth and quick and they had our vehicle ready for us by the time we were leaving.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer Oriented

By Michael Rice on 11/15/2017 at 11:21 PM.

I bought a 2013 F-150 from Beatrice Ford a year ago, largely because of the generous trade-in amount offered on my 2011 Toyota Tacoma. Everyone with whom I dealt, from the owner of the dealership to the service personnel, were first-class people. They were all true to their word from start to finish. I recently called the dealership to have the truck serviced. They picked it up at my house today in Pawnee City, serviced the vehicle, and returned it this afternoon. I had access to a dealership vehicle while my truck was being serviced. The process was flawless. I would highly recommend Beatrice Ford to anyone looking for a quality vehicle and the prospect to be treated fairly. It's an unusual experience in this day and age.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best experience in buying the right vehicle for our family.

By Mdetert23 on 11/11/2017 at 8:25 PM.

My wife and I bought a new vehicle for our family. Jeff Green gave us a great experience in finding the right vehicle for our family. We will be buying another vehicle in the future with Jeff. Thanks for all the help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

new car

By JWKRUML on 11/11/2017 at 7:54 PM.

Excellent place to buy a car. Helpful staff made the deal easy. All information I asked for was provided and this made choices easy to make.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By FLEET0 on 11/10/2017 at 7:56 PM.

Great Service and everyone involved was super helpful. Always eager to answer questions that we have about the vehicle. Service was very timely and professional

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great dealership

By Volleyball22 on 11/9/2017 at 7:46 PM.

Brian was great to work! He always had a answer for all our questions.Brett in finance was also good to work with,had us in and out in short amount of time.We will definitely share our experience with family and friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience

By askid on 11/8/2017 at 12:55 AM.

Very kind and helpful employees. Touring the place and meeting all the employees made it a great experience. I also enjoyed getting a tour of my new car so I could see every features the car has. I am very pleased with my experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great people to work with!

By runninwild on 11/6/2017 at 6:24 PM.

We went to look at a used vehicle we had seen on the website. After talking to Brian, we took it for a test drive, and Brian went with us and explained a lot of the functions and buttons and gadgets on the vehicle. Very well informed young man! We went back to the dealership and decided to purchase the vehicle. Brian was very helpful through the process and enjoyed working with him. Brett in financial department made it easy to get the financing we needed. All is all a fantastic experience! Would do business there again!! Very friendly, helpful, not pushy at all. Thanks!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great overall experience!!!

By Goody925 on 11/2/2017 at 7:22 PM.

The whole staff at Beatrice Ford Lincoln was amazing to work with and catered to my every need. I am not the easiest person to deal with and Chris Chace worked his tail off to get me into the Escape I had been looking for in the price range I could afford. Not only did I get a High-Quality Certified Pre-Owned Escape with low miles, they also include free pick up and delivery for all of my service needs and include a loaner car!!! I recommend everyone give the staff at BFL the chance to earn your business, you won't regret it!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above and Beyond in Meeting our Expectations

By Wayne Trantham on 10/28/2017 at 3:21 AM.

We were wanting to buy a car locally for value, fair price, and convenient, reliable service in our city of Beatrice, NE. And it turned out that Beatrice Ford Lincoln met all our expectations in the areas of selling points, including vehicle protection plans. The staff were all personal and knowledgeable and did not come off as pushy or trying to sell us something that we did not need. We were impressed with their honesty. We appreciated their professionalism from the help outside on the lot to the finalizing of the paperwork. They were friendly and listened well. And their patience cannot be over-emphasized.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Highly recommend

By Onehappycustomer on 10/27/2017 at 11:04 PM.

Awesome dealership! Jeff Green went out of his way to help me purchase my new car and I love it! I am still calling him to teach me about my car and all it has to offer.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Rigger33 on 10/23/2017 at 4:06 AM.

They worked with us and were patient with us on everything. They answered every question that we had. Will do business with them again and would refer them.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

No pressure

By TomL on 10/24/2017 at 1:06 AM.

Well over all my experience was comfortable and to the point and I did not get pressured. Jeff took the time on a Sunday to meet with us to accommodate our schedule which was nice and displayed a workable dealership, nice touch.....!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional service, no pressure!

By Jeff Tunink on 10/23/2017 at 2:41 AM.

Upon reviewing several options online, I entered the dealership with my mind fairly made up about what I wanted to purchase. I was not only given many avenues to pursue, but was informed about the positives and negatives of each option. I was not pressured into any one option, and was encouraged by Chris Chase upon selection of the additional options available. He helped me select a vehicle that was eligible for Ford Certification and the added benefits of a low-mileage, single-owner vehicle. Brett Neverve stepped in to expertly handle each and every portion of the financial options available before purchase. Both individuals worked as a team and made the process low-stress and relatively problem free. I will certainly be recommending both of them and Beatrice Ford to everyone I know!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great

By Nancy on 10/22/2017 at 7:19 PM.

We found a car online and decided to go look at it. It was a great place to go get a car and the people are really nice too. I love my car!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and easy process.

By Avelder on 10/21/2017 at 2:49 AM.

I had a great experience working with Stephanie, I was honest in the beginning letting her know I was at the drawing board, she wasn’t pushy and over baring it was a good balance. Stephanie also found a different car then the original one I had picked due to me changing my mind! The finalizing was quick easy and painless as well.

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
2   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

One of their employees backed into another customer's vehicl

By Nate b on 10/19/2017 at 12:11 AM.

I went to Beatrice Ford while I was on vacation for service. They didn't have the part so they had to order it no big deal. Next day I went in to have it fixed. They washed and cleaned my pick up and sent me on my way. I stopped down the street was going to pick up some stuff when I noticed a dent under my tail light and my bumper tweaked. Immediately went back to the dealership and asked if they backed my truck into something. Parts manager didn't argue sent me to go get an estimate so I did and finally it got turned over to the insurance company. Now I'm fighting with their insurance company over a rental car. They wouldn't admit to me that they wrecked my pickup even though they had it on surveillance video until I went back to question them a second time. I also had to run around and grab my own estimates because their insurance company doesn't do business in my state

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Lvancampen on 10/16/2017 at 4:02 PM.

Beatrice Ford goes above and beyond in customer service, which is hard to find anymore. We are very happy to have found our forever dealership. If you are looking for a new vehicle we recommend Beatrice Ford!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

GREAT PLACE TO BUY

By WILLIAM.MANTHEI on 10/9/2017 at 11:17 PM.

THE SALESMAN WERE VERY PROFESSIONAL AND WILLING TO ANSWER ANY QUESTIONS WE HAD. WE WILL CONTINUE TO DO ALL OUR FUTURE BUSINESS WITH BEATRICE FORD. CHRIS CAME BACK WITH A VERY FAIR PRICE FOR OUR TRADE IN. THEY EVEN WENT BEYOND AND EXPLAINED TO ME HOW WE CAN REFINACE AFTER A YEAR, THAT WAS VERY HELPFUL. ALL THE GUYS WE DEALED WITH WERE TOP NOTCH.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

very pleased

By slauter1 on 10/5/2017 at 8:18 PM.

stopped by the dealership just to browse, ended up talking to the dealer. he got my interest on all the different styles of trucks . I was so pleased that I ended up buying a new f150 and am having a great time impressing all my family with my purchase. could not be happier. everyone at the dealership were very kind, would recommend this dealership to everyone that I know.

I would recommend this dealer.