Dealer 2-Year Rating

Overall Rating

4.2 / 5
Customer Service
4.3  
Friendliness
4.4  
Overall Experience
4.2  
Price
4.2  
Quality of Work
4.2  
Service
4.1  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Customer Service

By Mike and Mary K on 9/16/2019 at 1:49 AM. Helped by Sales Team: JC, Jeremy; Service Team: John, George, Gwen; Management: Ross.

My wife and I went to Bell Honda for the purpose of checking out a 2017 Ridgeline RTL-T. Salesperson, JC, was very helpful and told us the truck had just arrived and was in the process of being certified. JC showed us the truck anyway. We decided to wait to test drove it. We met with JC's supervisor (TEAM LEADER) Jeremy who was very friendly and advised us he would call me when the safety inspection was completed and we would be first in line to test drive it. A few days later, Jeremy called and we test drove the Ridgeline. We purchased it with Honda having to correct some needed work on it, which an appointment was made for that purpose. I met with Jeremy, service rep John, Service Managers George and Gwen at the Service Center for warranty work. General Manager Ross met with me. He made sure everything was fixed on the Ridgeline and all was good. Everyone I mentioned was very professional, honest and treated me with respect before and after the sale. I would highly recommend Bell Honda to my family and friends. Mike and Mary K.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

WOW...Felt Respected

By Caiden on 9/2/2019 at 1:03 AM. Helped by Julian Fishman.

In life, you receive various opportunities to encounter good. We found good in the salesperson Julian Fishman. He made us feel important and that we received the best deal possible and he did not try to up-sell or be overbearing with us. We felt as though we were important and in the drivers seat. He made sure that all of our needs were met before we invested in our new ride. We love Bell Honda and we will come back!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful experience

By Bkayl on 8/30/2019 at 12:07 AM.

My agent was Daniel and he awesome. He listened to what my situation was and he went above and beyond to get me approved. Recommend

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly Service And Price

By Arobles22 on 8/18/2019 at 10:38 PM.

First time buyer choose Bell Honda as my dealership because i heard a commercial on "La Campesina" 101.9 Radio station. Came in to check out the new Accords and was helped out by Daniel Conway (Sales Rep) who was really friendly an helpful with all our questions. Overall my family and I are really happy with the Purchase of our new Honda Accord Sport and will definitely be back for our next car here at Bell Honda in 72 months...! LoL

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service!

By Sadie on 8/17/2019 at 6:38 PM.

Renee & the rest of the Bell Honda team were great! They made our car buying experience awesome & easy. We were in & out very quickly & were extremely happy with everything. Renee was also super friendly & a great person to interact with! Thank you for everything!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

This dealer is amazing!!

By debterry86 on 8/2/2019 at 8:32 PM.

I was left in a very sticky situation and JJ was AMAZING!! the entire staff here really took care of me which shows they care! I give 10 starts after my experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

just amazing

By Charolette on 8/15/2019 at 8:54 PM.

I was very pleased with my experience at Bell Honda. Renee helped me and she was so friendly and pleasant I could tell right away that Bell Honda takes pride in their sales staff. She wasn't pushy or rude and really helped me. I haven't bought my new car yet but when i do it will definitely be from Renee at Bell Honda.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Great communication

By tonylugo193 on 8/13/2019 at 10:37 PM.

Upon arrival at Bell Honda, I was greeted by a friendly staff. After meeting Renee, she had made me feel comfortable by getting to know me before we even got into specs on any vehicle. After some missed offers we were able to find the best plan that would work for me. The vehicle I have gotten from them is a 2016 Chevy Cruze and it has been nothing short of great. Would not recommend their 2 year warranty program. Cost more than I believe I would of put in repairs, but I am a first time buyer and now know for future deals. Thank you guys again for getting me into a great car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Scheuerman review of 2018 Honda Civic

By Scheuerman,Marie on 8/13/2019 at 3:06 AM.

Daniel Conway was very knowledgeable about the cars and their features. Very friendly and helpful. Really worked with the team to get me the price I wanted. Great salesman. Austin was very helpful and got us through the paperwork quickly while answering questions. The whole team stayed after hours to complete the deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

JJ & Jeff are amazing!!!

By Bella78 on 8/8/2019 at 10:09 PM.

I had by far the upmost best experience at Bell Rd Honda with these two gentleman! Allow them the opportunity to assist you- PROMISE they will not let you down! Their character, professionalism and tentativeness can not be beat! Ask for JJ or Jeff Anderson awesome guys!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fast, friendly and awesome!

By allyknapps1 on 7/30/2019 at 1:34 AM.

Renee was awesome, not pushy, very friendly. Made car purchase very pleasant! Highly recommend Bell Honda to anyone looking for a new vehicle! Jake Mueller in finance was amazing as well! Super happy!!

I would recommend this dealer.

Overall Rating

1.6  

2   Customer Service
2   Friendliness
2   Overall Experience
1   Price
1   Quality of Work

Lies to get you in

By Stingray14 on 7/25/2019 at 12:21 PM. Helped by Multiple sales people, names unknown.

After buying 2 cars from Bell, I wanted a Civic with manual tranny. Tried to call my old salesman, and told he was not available several times. They asked what I wanted, and I said a hatch sport, manual, and no dark color. Was told they had one. After a considerable drive, they tried to sell me a black one. They also said other manuals were not available. I gave it several days, also checking other dealers, and was told yes, they are readily available. I tried Bell again because of past experience, and they said they had what I wanted, i went in again, and they had the style, color and.... a damned CVT tranny! Now thoroughly disgusted, I left, never to return. A couple days later I bought a new Si from another dealer, no hassle, no games.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By NewHondaBuyer on 7/24/2019 at 9:32 PM.

Great experience at Bell Honda. Negotiations proceeded quickly. Received great price on new Honda as well as on my trade-in. Daniel Conway and Bell Honda’s staff kept were friendly and things moving swiftly.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great buying experience!

By CoolMoss on 7/21/2019 at 10:02 PM.

This was my second purchase from Bell Honda and once again it was great buying experience. Robert did a great job finalizing the deal and was very responsive during the negotiations (which honestly there wasn't much haggling, he offered a fair deal right out of the gate). And handled a minor glitch in the process regarding an added accessory with aplomb. Thanks Robert! And a special thank you to Fred (my salesperson) for making it a smooth and enjoyable experience. Fred is one of those genuinely nice people, that in a business that often doesn't cultivate such a demeanor, made me feel like things were getting taken care of efficiently and with an attention to detail that was *customer*-focused. Finally, quick shout to Jake with his Wisconsin charm and friendly, gregarious attitude! This was *by far* the smoothest trip through finance I have had before. Kudos to the team at Bell Honda!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

AZ Heat and AC Compressor

By HappySiOwner on 7/19/2019 at 1:13 AM.

We were just two days from a long road trip and our AC died on us. We made a quick call into Bell Honda's service center and got set up with our advisor Tim Carrasco. He got us in quickly and we found out the compressor needed to be replaced. It took a few hours to complete but we were ecstatic to get it done before the trip!! Tim was great! Kept us updated. The trip through Yuma to San Diego was so much more pleasant! Can you imagine Yuma and no AC??!! Many thanks to Tim and those fantastic mechanics!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Quick and easy and I got to ring a big bell

By RK on 7/13/2019 at 2:46 AM.

Thank you to Renee and her floor manager and the finance team. I felt the vehicle was priced fair and I was given a fair price for my trade. Everyone helped get me out of their as quick as possible once the deal was agreed upon! I'd recommend this dealership!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Idiot light

By KSchirmer on 7/12/2019 at 9:04 PM. Helped by Andrew Crush.

I have to say it was a good mistake. My daughter brought my car to the wrong dealership. We had an idiot light going off an on. When she got there they told her wrong place but they could get her in anyway. Long story short I was very apprehensive about leaving my car. This turned out to be the best customer service I had ever gotten. The place I bought the car from will never go there again. Be shout out to Andrew in service an the mechanic that did the test drive an work!!!! You an your team have earned my trust to make a change for anything my car needs. THANK YOU!!!!! KRIS & ASHLEY

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Stellar Experience at Bell Honda in Phoenix

By MarcyL1 on 7/10/2019 at 5:22 PM.

My experience at Bell Honda in Phoenix has always been excellent. I bought a Honda vehicle in 2011 from Bell Honda and another vehicle at Bell Honda in July 2019. I loved how my salesman, Fred Macias, conversed via text with me before I came into the dealership to buy my new 2019 Honda Accord. Roy in Finance was very experienced and knowledgeable and what I liked best, quick and efficient. I don't think we spent even 2 hours in the dealership. Everything was done so quickly. I know that I will buy my next Honda from Bell Honda again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

JJ and caleb were great

By Momoffour13 on 7/7/2019 at 5:18 PM.

I took my 18 year old son with no credit in to buy his first car. They were honest and straight with us and were able to get him approved. He was so excited and loves his new car. Thanks guys... Bell Honda customer for ever.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Trade in

By Mlegs on 7/6/2019 at 9:33 PM.

This dealer is an awesome place to purchase/trade in a vehicle. Adrian and Julian made it a positive, quick, and smooth experience for us.

I would recommend this dealer.