Dealer 2-Year Rating

Overall Rating

4.4 / 5
Customer Service
4.4  
Friendliness
4.4  
Overall Experience
4.4  
Price
4.4  
Quality of Work
4.3  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great and honest service!

By Morlin on 9/15/2019 at 6:20 AM. Helped by Eric.

I bought a used certified car. Eric was super helpful making the deal happen. I will definitely come back to Eric at Nissan Bellevue for future deals.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Nissan Leaf A+

By S on 8/13/2019 at 5:20 AM. Helped by Blake W.

Blake W was extremely helpful in our Nissan Leaf purchasing process. Very knowledgeable and patient with my husband and I with this being our first electric vehicle. Dealership overall was efficient and offered great service. Like any dealer, though, they'll try to sell you several warranties, protection plans, etc to add to the price of the car but are at least transparent about it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy going pricing information

By G Eim on 7/14/2019 at 3:08 AM. Helped by Kevin.

When I usually go to a car dealership I am given things to buy that I don't want. Kevin made my pricing very simple. I completely understand that they need to tell me about the added dealership items, but Kevin made it easy for me to choose exactly what I wanted and made sure that he removed everything that I didn't want without any hassle. I would recommend this dealership to all who want an easy going experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By John Grossi on 7/14/2019 at 2:56 AM. Helped by Kevin.

Kevin made sure that I got all the information that I was looking for, thank you Kevin for making my car buying easier, I hope to see you soon when I am ready to purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Easy going experience

By Ryanbridge on 7/14/2019 at 2:55 AM. Helped by Eric and Tom.

Eric and manager Tom was great to us. First time Leaf buyer. They answer all my questions and made every process easy. No pressure and highly recommended

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
1   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Purchase of used 2011 toyota

By PT buyer on 7/4/2019 at 11:16 PM. Helped by Jimethe.

I traveled from Port Townsend to Bellevue (2 ferries etc. etc) to purchase a used Toyota for over $15,000. The salesperson was friendly and used his own $10.00 to put gas in the car for a good test drive experience. The actual purchase 'process' is where the experience fell apart for me. My points are: 1) Why not save time for all involved by stating up front, that the price on car gurus is the no haggle price? 2) Why wouldn't you provide a full tank of gas? 3) The battery in the car showed corrosion near the terminals. It would reflect goodwill and customer care to just replace the battery. Instead, there was a big show of having the service department test the battery & clean off the corrosion. This did not give me any peace of mind and made me doubt how 'well' the car had been checked over before I bought it. This compounded the poor experience and thus, I am hesitant to recommend this dealership.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Bought two Nissan Leafs here

By Ron B. on 6/26/2019 at 4:41 AM. Helped by Atilla Col.

I purchased a used 2017 Nissan Leaf from Bellevue Nissan in May 2019. Salesman was named Atilla Col. He was very professional and courteous. I was satisfied with the deal we negotiated and with the vehicle itself. Less than one month later I was in an accident and the car was totalled by my insurance company. The insurance paid me full value for the car but I was still out almost $2K for an extended warranty I had purchased with the car. I returned to Bellevue Nissan and explained my situation to Atilla. He made me an excellent deal on a similar car and gave me a new extended warranty at no charge. I could not be happier about the way Bellevue Nissan treated me!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great experience!

By Haeun on 6/24/2019 at 12:21 AM. Helped by Eric.

Eric assisted me with all my questions on Leaf and answered on all aspects on the vehicle. No pressure from him and it was a pleasant experience. Test drive was pleasant and great experience overall.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Easygoing and transparent.

By hham96 on 6/9/2019 at 1:32 AM. Helped by Eric and Dustin.

Came into see Nissan rogue. Eric went over all the features I wanted to know about the vehicle and went for a test drive. Car wasn't what I was looking for, but Eric was very helpful with all the information I wanted. Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy Campers!

By Happy Trails Ahead on 5/22/2019 at 4:57 PM. Helped by Blake is the best!.

We've purchased two cars from Bellevue Nissan and couldn't be happier! We bought our 2013 Altima new 5 years ago and haven't looked back. The best car for a busy family, which consists of several college trips to California. I've been a huge fan of that continuous variable transmission and nearly 160,000 miles later, it's been a super reliable car. To my surprise, Bellevue Nissan had our dream car on the used lot, a 2013 Jeep Unlimited Sahara with low miles and excellent shape. I've shopped all over for that color, Crushed Orange! Blake and the guys were amazing! They had us in the jeep seemlessly within the hour and now we are headed for the mountains and never looking back... We'll, except for all those oil changes and such. You know what I mean.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Kevin was easy to work with

By Cchamberlin7 on 5/13/2019 at 1:04 AM. Helped by Kevin.

I had a issue with my car and the dealership went out of its way to make sure that all of my needs were met. At first, I was very disappointed, but in the end I was amazed by the way the dealership handled my situation.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Top experience

By kune on 4/16/2019 at 4:55 AM. Helped by Kevin Choi.

Kevin was very helpful getting me information about the vehicle and the pricing. I spend about two hours but it was worth my trip. He was very courteous and did not give me any BS

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First Class Experience

By Excited Car Buyer on 3/14/2019 at 10:40 PM. Helped by Kevin Choi, Nick and Kyle.

I Just finished one of the best car-buying experiences of my life at Bellevue Nissan. We came in on a Saturday and were welcomed by Kevin Choi. He patiently answered our questions about several vehicles, and set us up for two test drives. When we weren’t quite ready to decide, he graciously gave us his card and said he would be happy to help us in the future. We came back four days later, and Kevin set us up in a Rogue SL that we fell in love with. Kevin patiently walked us through several purchase options and helped us stay within our budget guidelines. We also appreciated how Nick efficiently walked us through the financial process. They are all professionals and a pleasure to do business with. When we are ready to buy again, Kevin and the team at Bellevue Nissan will be our first choice.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Excellent customer Service

By Adrianna123 on 3/10/2019 at 9:48 PM. Helped by Saul collins.

I went into Nissan Bellevue and was helped by Saul who was not only knowledgeable but also super helpful and listened to my needs and wants.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer service

By J.jimenez on 3/10/2019 at 9:27 PM. Helped by Saul.

Saul was super helpful and listened to my needs. Excellent Customer service and Knowledgeable employees made it easy and painless for me to purchase my vehicle

I would recommend this dealer.

Overall Rating

4.0  

4   Customer Service
3   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Purchase of Rogue

By VJ on 3/10/2019 at 1:59 AM. Helped by Minu, Kyle, Tony.

The sales associate Minu was very helpful and patient with answering our questions and trying to find us the right car. She was diligent with her follow up without being pushy. We also had a good experience with Kyle for the sales negotiation. The only sour note was when we approached the service department to help with a paint touch up where we were told rudely by Michael Lavender that they will not help us. Being rude to not only the customer but your own colleague is unprofessional.

I would recommend this dealer.

Overall Rating

4.0  

4   Overall Experience

Fast Charging

By omkar on 3/3/2019 at 10:55 PM. Helped by Kimethe Hinnant.

Kimethe Hinnant helped me charge my LEAF today. Many others at the Bellevue dealership have also been kind and helped me charge the LEAF in the past.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Saul Was great!

By Jonna on 2/17/2019 at 8:07 PM.

He answered all my questions and he made sure I was ready to purchase a car with a great deal. If you ever need to purchase a car please go see Saul Collins

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Deceptive Advertising/Dishonest Business Practices AVOID

By Books66 on 12/3/2018 at 7:07 PM. Helped by JP Wilson.

Beware of deceptive advertising. They will advertise prices on Kelley Bluebook that they cannot even come closer to honoring. I went into Bellevue Nissan after confirming with their Web Sales Person that the vehicle I wanted was still available at the price they advertised. When I got to the dealership but after the test drive and wasting a good 30-45 minutes of my time waiting for the sales person they said they could no longer honor the price. To top this offer they actually never could have honored the price because Bellevue Nissan adds their protection plan to every single car they sell which costs 1195 but does not include that on their advertised price. So every car is going to be $1,195 more than advertised.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service staff

By renevadelpbp on 8/31/2018 at 9:12 PM. Helped by Justin D-mechamic, Adrien -Service advisor, Damon-Service Manager.

Service is always willing to go above and beyond, they always exceed my expectations. Thanks to Justin and Adrien for always answering my wife's call and questions.

I would recommend this dealer.