Dealer 2-Year Rating

Overall Rating

4.1 / 5
Customer Service
4.3  
Friendliness
4.3  
Overall Experience
4.1  
Price
4.1  
Quality of Work
4.3  
Service
1  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Just the best

By Daniel,martin49ers on 2/9/2019 at 6:59 PM.

Never have I ever been treated so nice before this car buying experience. Just the very best Buy your next automobile from these guys won't be dissatisfied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Trooper12 on 1/28/2019 at 3:37 AM.

Just purchased my F150 from Shane Henson. Best experience I have had buying a new vehicle. Shane was great. Very knowledgeable about the truck and when it came down to buying he was straight forward with no haggling games. Need a new vehicle, go see Shane Henson! Thanks for a great experience Shane!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service!!

By dbaker4 on 1/6/2019 at 12:06 AM.

We called ahead an hour before closing, and they had the car in the color we wanted waiting for us to test drive. Jacob made it a point to make sure we were comfortable with the car and its features and answered all of our questions before we finalized the deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bought a new vehicle

By Tjn15a on 12/30/2018 at 5:18 AM.

Best experience! Jacob N was incredible to work with. The whole process was very smooth. From finding the perfect vehicle to trading in the old one. Robert P. Was also great to work with. Never felt overwhelmed. They were very understanding and professional. Would highly recommend benson ford.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and Easy

By Dk123 on 11/21/2018 at 8:01 PM.

Great sales and service. Cleanest and best variety of used vehicles around! From online to the lot, the buying experience was comfortable and simple. I am very pleased with the quality and value of the vehicle purchased.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best

By Taylor on 11/18/2018 at 4:02 PM.

I went to a Vic Bailey in Spartanburg and was told that was there best price and it would be impossible to get my payments as low as I wanted. I went back to Benson and they didn’t even know what Vic Bailey had offered the price was 1000 dollars cheaper and they got my payments where I wanted them. The car comes with resistall so any stain is covered for the next seven years. Jacob Nolan was super nice and awesome. The manager came out because Jacob is new to the dealership and was a little pushy but I feel like that’s a little expected when trying to leave without buying a car. But all this to say Jacob is awesome they have really good deals and are definitely there to serve the community.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience buying a new Ford F150

By Mrowe on 9/26/2018 at 10:33 PM. Helped by Billy Fajardo.

Billy and Shane were great to work with. I would definitely recommend Benson to anyone and look forward to working with them again in the future!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

No Persure

By Sarah1899 on 7/12/2018 at 2:52 AM.

No Persure when I came in looking to buy a car. I would sure recommend a friend to go to Ford for a new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Seamless

By Engineer775 on 7/5/2018 at 5:39 PM. Helped by Robert Peeples and Andy Peeples.

Benson Ford treated me extremely well. Shane Henson did a great job walking us through the transaction of trading in my existing vehicle to purchasing my new vehicle and driving home with it the same day! I've been a loyal customer since Grant Ford became Benson Ford.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great sales team. You guys are untouchable.Thank you.

By ron115 on 7/3/2018 at 2:21 AM.

Great sales team Jacob and Robert are great guys to deal with.very good experience.Benson Ford is a great place to buy.And the price was right on target

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service! Very happy!

By Carol on 6/30/2018 at 2:39 AM.

We had a great experience buying a new Ford Escape! Very happy! The features on the car for the price were excellent. Shane was a pleasure to work with!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Salesperson, Shane Henson was super helpful.

By Neil on 6/1/2018 at 7:10 PM.

Shane Henson went out of his way to make sure a deal got done and was never frustrated. We had to look far and went de for just the right vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I NEVER DREAMED, THAT I.

By INEVERDEEAMEDTHATI on 5/28/2018 at 4:23 PM. Helped by Rockie, Steve Townsend, Brandon Williams.

MY EXPERIENCE AT FORD WAS A PLEASANT EXPERIENCE. FROM THE MANAGER , TO SALE,PERSON, TO FINANCE, AND OTHERS. I NEVER DREAMED THAT I WOULD BE A FORD GIRL!. I WAS VERY IMPRESSED WITH THEIR NEW AND USED CARS. FORD HAS REALLY STEPPED IT UP WITH THEIR VEHICLES! YOU CAN SAY NORMA SENT YOU, GO BY BENSON TO SEE WHAT THEY HAVE TO OFFER!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Doodah on 5/24/2018 at 1:36 AM.

Each person I spoke with was super friendly. They made you feel right at home from the very beginning. The team really made me feel like they had my best interest at heart and they weren’t just selling me a car to make money. Every step of the process was thoroughly explained. I am very impressed with the team at Benson Ford in Easley and love my new car! Thank you for a great experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awsome service

By Nonnie on 5/19/2018 at 8:39 PM.

I could not have asked for better service. My sells rep Sean, did an awesome job helping me find the right vehicle for my needs. The whole stay off was a pleasure to work with. I would recommend Benson Ford to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

2018 Ford Raptor

By Bblinda on 5/18/2018 at 10:04 PM.

I had an awesome experience at Benson Ford of Easley. Shane Henson, my sale rep. knew a lot about the truck we was looking at and was very helpful in guiding me to my purchase. I would definitely recommend Benson Ford to anyone looking to buy a new car.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great customer service!

By Jamie on 11/30/2017 at 7:47 PM. Helped by worked with two.

I disagree with all the negative comments. I had an amazing experience with Benson Ford. Great customer service, easy to deal with, and very personable!! Thank you for making my car buy experience so great!!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

2017 f 250 kang ranch

By Uncle johnny on 10/1/2017 at 11:16 AM. Helped by Kevin robert andy.

Ole kevin is a good one .he will do his best for you .watch out for prue dacus he needs to retire . You got to remember these people are in business to make money you want a deal here go at the end of the month people bad mouth them they probably could not get finance anyway talk to Kevin Green. Tell him uncle Johnny sent you

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Car sales at it's worst

By Taterface on 7/6/2017 at 2:30 PM. Helped by Duck Emory, Peeples.

Be prepared for negotiation nonsense, double teaming and never really getting what you want. Also watch for the addition of coatings to the price of the car. They lie and play games through the whole process. Most disgusting buying experience ever. Run, don't walk away from this dealership.

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Worst Customer Service Ever.

By Steve07 on 5/31/2017 at 12:37 AM. Helped by Not sure.

I first want to say that I've bought numerous cars over my life, and this is the first time I have ever been so shocked at how horrible I was treated. I submitted an inquiry on a truck this dealership had in stock. I was contacted shortly after by text, and texted back and forth with a sales representative. I had given the rep all my info and what i was looking to do. The next day I still had not recieved a call yet. So after I got off work, I called the dealership. I had no clue that they closed at 8, but someone answered the phone. I explained to him my situation, and he immediately cut me off and asked why I wasn't buying at a dealer in my city. Seriously???!!! I started to explain, and he again cut me off saying "have a good night sir" and hung up. I am trying to buy something from you! I am shocked you would treat a potential customer like that. STAY AWAY. If you are local to this dealership in would look else where. After reading other reviews it seems like poor customer service and rudeness is a common practice here. I will be taking my business to one of the other 15 Ford dealers within my area.

I would not recommend this dealer.