Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
4.9  
Service
4.9  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service.

By Brenda69 on 3/19/2018 at 9:25 PM. Helped by The ones in the service department..

I had a great experience with the service I received from your service department and will be using the service again. The service was explained to me before it was done so I would know what to expect.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Friendly and helpful staff

By Timottuck2 on 3/18/2018 at 6:58 AM.

I took my truck for a auto Butler appointment. My truck looks great the inside was detailed and all windows were cleaned. The staff was great everyone was friendly.

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
4   Friendliness
4   Overall Experience
5   Price
5   Quality of Work

2nd Free Oil Change & Service

By Dee on 3/16/2018 at 7:11 PM. Helped by I didn't get her name.

First, I was able to make an appointment on a Saturday. Very helpful since I work full time Monday thru Friday. The first time, I was there for 2 hours. This time it was quicker. For all they do (tire rotation and all) I thought it was pretty quick this time. I was in and out in a little over an hour.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick, Convenient and Personal

By Lisa Parker on 1/30/2018 at 9:36 PM. Helped by Cecil Staggs and Mike.

Cecil Staggs always makes getting my SUV serviced a pleasant experience. He works with my schedule and makes sure I am comfortable during my wait.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Painless

By Ford2010 on 1/9/2018 at 9:42 PM. Helped by Evan.

No hassle and sales personal were very knowledgeable. They scheduled the spray in bed liner very promptly and completed the work very quickly. Overall, a good experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Dept

By jack123 on 12/10/2017 at 1:44 PM. Helped by Cecil Staggs.

Cecil Staggs and his team are the best! Cecil takes great care of us every time. They are professional, know the business, and give great customer service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service

By Tina on 11/23/2017 at 5:24 AM. Helped by Ben lowery and Devon.

Had a great service advisor, Devon. She was very helpful and friendly. Would definitely recommend Bentley. Also would recommend Ben Lowery, he and Devon both were very prompt and helpful

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change

By David on 11/22/2017 at 6:15 AM.

The service at Bentley Chevrolet is always excellent. When they finished with the service they had my Tahoe cleaned up at no charge. I am very satisfied with their quality of work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Regular appointmenr

By Fus1941 on 11/5/2017 at 6:03 PM. Helped by Devon Cox.

They jumped on my problem and fixed it right the first time. Ms. Cox was knowledgeable and identified my problem right off the top of her head

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Service Experience!

By Ned Cox on 10/31/2017 at 7:59 PM. Helped by Devon Cox, Randy Gray and Mike Fowler..

When I brought my Silverado to Bentley's service department I was met by service writer Devon Cox with a smile and a hug. Devon promised to have my vehicle serviced and back to me in short order. As promised, my vehicle was returned to me in pristine condition, ready to hit the road. While waiting I was supplied with coffee and great conversation. I would, and do, recommend Bentley Automotive to all of my friends, family and associates.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional service

By Flanagan, Jan F on 9/18/2017 at 11:02 PM. Helped by Devon, Mr. Ray.

Devon is a top notch employee of Bentley Chevrolet Service Department!! I've never had a bad experience! This is the main reason we return to Bentley Chevrolet..their service is exceptional after the sale!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Pamela Holt on 9/9/2017 at 4:24 PM. Helped by Deron Garner.

This was my first experience buying a vehicle from Deron Garner. He was very helpful from the first time I took the first test drive to the completion of my transaction of buying the vehicle that I absolutely love. Communication was the key and he never let a SRX get by without letting me know there was one available. Great buying experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

1 of many reasons I've bought several vehicles from Bentley

By Pamela Holt on 9/9/2017 at 3:44 PM. Helped by Robin Darby.

One of the many reasons that I have bought yet another vehicle from the Bentley Dealership is Robin Darby and knowing that he will be there as someone I trust and have total confidence that he will take care of my vehicle service needs. This most recent purchase is the 6th or 7th in the last several years my family and I have purchased at Bentley and I will continue to trust the Bentley Cadillac Dealership with future purchases.

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Quick and easy oil change

By garli83 on 8/21/2017 at 10:48 PM.

Great customer service. Worked around my day off to accommodate and schedule my maintenance. Sent me email confirming my appointment. called me when car ready for pick up. Very professional.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good Service

By Lisa Parker on 7/29/2017 at 7:55 PM. Helped by Devon Cox.

Good service, nice waiting area and confidence in knowing my SUV was serviced by professionals. I conveniently made my appointment online and they were ready for me when I arrived.

I would recommend this dealer.

Overall Rating

4.8  

5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Amazing

By Vina1957 on 6/28/2017 at 11:09 PM. Helped by Gordon Frost and Deron.

The person was very inviting and friendly. He was eager to satisfy us. We were happy with the salesperson because they was just great. WOW

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always first class service

By Carguy on 6/26/2017 at 7:12 PM. Helped by Devon, service writer..

Service writers, techs, all know what customer service really is. Always keep me informed during service, always review service details with me before I leave. Nobody else touches my 2015 Camaro convertible.....

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great

By b0b234 on 6/26/2017 at 2:09 PM. Helped by Devon Cox.

the customer service was great as was the work.all in all it was a pleasant experience and I would recommend Bentley for anyones service work

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very impressed and will spread the word!!

By Don Walker II on 6/20/2017 at 5:27 PM. Helped by Service Dept.

I am so used to service departments giving me the run around i was worried when taking our 2016 Tahoe to Bentley that we would have a similar experience. Well i was completely wrong, I am very impressed with the sales dept i have dealt with and now the service department. These went way above and beyond to make us happy and fix the issues. Thank you guys so much for your hard work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase

By rl59 on 6/6/2017 at 2:36 PM. Helped by Harold Seigle.

My purchase was done primarily over the phone and went very smooth and very painless. I picked out the one I wanted and the deal was done.

I would recommend this dealer.