Dealer 2-Year Rating

Overall Rating

4.6 / 5
Customer Service
4.6  
Friendliness
4.7  
Overall Experience
4.6  
Price
4.5  
Quality of Work
4.7  
Service
3.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Unexpected car problem

By Mike S on 3/15/2019 at 5:38 PM.

I had an unexpected car problem, called service, and service consultant Marcell Borzewski arranged to have the car taken care of right away. He is an excellent model of great service!!

I would recommend this dealer.

Overall Rating

1.8  

1   Customer Service
4   Friendliness
1   Overall Experience
1   Price

False advertiser

By Mouse on 1/16/2019 at 8:06 PM.

I offered a full internet offer listed price...and was told we can't sell it to you for the listed price. There is a non disclosed 2000 mark up. So if the price you see plus an extra 2000 dollars looks good...give them a shout.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great buying experience

By Steve430 on 10/17/2018 at 8:12 PM. Helped by Daniel.

This has been the perfect buying experience. I wish to personally thank and acknowledge Jim Mazzetti for his guidance throughout this transaction from initial contact to delivery and his availability for post delivery support His professionalism and demeanor are truly an asset to your organization. And as a Cadillac owner for over 20 years I look forward to returning for our next purchase .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The BEST of everything!

By Tim's CT6 on 10/16/2018 at 1:27 PM. Helped by Kodi Freeberg.

I have been a Cadillac owner for over 15 years, and I plan to be an owner for the balance of my life. Cadillac is so dependable and I find the models very stylish, modern, and tech savvy. My representative, Jim Mazzetti, is the best. He is extremely knowledgeable and guided me through my purchase and trade-in with ease. And he followed up to insure that I was satisfied with my purchase. His attention to detail was more than expected. I enjoy driving my new Cadillac every day.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Experience at Foley

By Yahoo1 on 10/14/2018 at 2:01 AM.

Through an online search I was able to locate an XT4 at Steve Foley Cadillac. Jim Mazzetti quickly responded to my inquiry and made the purchase process a breeze. Within a day I had the keys in hand and was educated on the exceptional features the vehicle offered. It was a surprisingly smooth process without any semblance of pressure. Jim was quick to act ensuring Foley the sale among competing dealerships. I appreciate the attentiveness and good communication... what the car-buying experience should be.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best used car experience EVER!

By akinasto on 10/10/2018 at 2:37 PM.

The salesman (Frank Sammartino) is one of the best salesmen I have ever encountered. Very low pressure and so very willing to work with the customer which made my trip to the dealer easy. In fact, Frank knew what I was looking for from MONTHS ago, and he remembered and called me when my car showed up on the lot. The dealership itself is very clean and up to date with utmost care given to the comfort of their customers. They even had Wisconsin plates available! Highly Recommended! Best used car purchase experience ever! Dealer even provides a warranty for total satisfaction and peace of mind!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome Out of State Experience!!

By brandenr67 on 10/8/2018 at 11:49 PM.

I am sure many people are skeptical shopping for cars out of state as was I but Alex Zabarsky was super helpful, honest, and made my experience so comfortable and worry free! I never had an issue getting a hold of him, he immediately gave me additional, detailed pictures of the car i was interested in, and was able to negotiate a great price for me. When i go car shopping i hope to run into more honest kind individuals such as Alex who will make my car shopping experience that much more enjoyable and reassuring.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Excellent service very professional and honest oriented

By Mark 47 on 10/2/2018 at 9:46 PM.

Very nice clean and professional dealership salesman was not pushy and cared about what I wanted and worked to make it happen I was well satisfied

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Alex Zabarsky

By Bobby on 9/29/2018 at 5:55 PM.

Alex was very courteous professional and outstanding in his presentation of the auto that we bought. Alex treated us with high professionalism and we would recommend him to anyone. It’s the best service we have received in purchasing cars.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing service

By amanda76 on 9/17/2018 at 7:55 PM. Helped by Kodi.

Karen was so helpful from beginning to end. She made us feel so comfortable working with her. Let's face it, buying a car can be a very intimidating experience, Karen made it so that we didn't feel that way at all. I dragged my husband to the dealership for my car while he was recovering from a pretty bad cold, Karen left while we were signing papers and brought back some cough syrup from the drug store for him after learning in a casual conversation what brand he was using at home. Totally above and beyond customer service if you ask me. Kodi was wonderful with our extended warranties and explaining exactly what was covered and what was not. I love this dealership and have become a lifelong client. Thank you Karen and Kodi!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great truck Excellent

By Sasharoxie on 7/28/2018 at 5:33 PM.

Terrific dealership and salesman. Very informative, new everything about how all the systems work. Took time to explain systems and answered all questions. Go see Jim Mazzetti for the best deal and service in town.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Pleasant experience

By cs123 on 6/28/2018 at 5:23 PM.

Karen Juarez was a pleasure to work with. She was extremely helpful and was very informative. We would definitely work with her in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Simply put...Karen was Marvelous!!

By Happy and Satisfied Customer on 6/17/2018 at 10:31 PM.

Hats off to you Steve Foley for hiring such an amazing Sales Associate!! She was professional, friendly, knowledgeable, helpful and, most important, genuine. I felt she went above and beyond explaining all the features of the vehicle and took the time to make sure I understood and felt comfortable with my vehicle before I drove off. She is one of your best assets and I hope you realized it!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Karen was amazing!

By Zotosan on 6/15/2018 at 2:07 AM.

Excellent customer service and customer interaction. Karen was professional, engaging, knowledgeable and friendly. We wanted a different experience than typical dealerships and we received it. Karen greeted us and it was all good! We weren’t planning on buying right then and there, but Karen was amazing. We never made it to the other dealerships on our list. Thanks Karen!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great and fast experience

By Review2015 on 6/8/2018 at 12:12 PM.

Karen was our sales woman. She was very thorough and was not pushy at all. If your looking to buy an Escalade she is your woman!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Above and Beyond

By Happy Customer on 6/6/2018 at 4:43 PM.

I felt Karen went above and beyond explaining the details of the purchase & car delivery. She is a valuable asset to your company and would recommend her and your dealership to my friends. It was well worth the drive from Wisconsin to Illinois to purchase my vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Foley/Karen Comfort!

By Angelo White on 6/2/2018 at 10:49 PM. Helped by The receptionist was wonderful too!.

Karen, and Kodi are very people and customer oriented, very attentive and comforting. This was my first lease, 2nd Foley CTS. Wonderful, smart, sharp professionals, Karen, answered all of my technical questions for My wife and we felt at home, Thank you both.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellence at Steve Foley Cadillac

By Dash1 on 6/1/2018 at 3:45 PM. Helped by Kodi is terrific at her job as well..

Jim Mazetti is a pro's pro. Excellent in summarizing the product value, executing the transaction promptly and coordinating the Foley Team to completion. Of course, the Escalade we purchased is top of the line and a delight in all phases.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Terrific Service! Awesome Car!

By KarinaGarwood1 on 5/30/2018 at 5:00 PM.

Jim Mazzetti, was an incredible sales representative! The years he’s been with Steve Foley Cadillac was very transparent! He knew every detail of the Cadillac XT5, and went over every detail with a fine tooth comb! Followed up with us, to ask if we had questions after owning the vehicle for a few days. I would definitely buy another car from him! I’m loving my awesome new caddy, and couldn’t be happier with the service!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Incredible!

By Caddy2018 on 5/15/2018 at 9:27 PM.

Jim was amazing! Extremely helpful and sincere. His knowledge of the vehicle was very insightful and masterful. I will definitely recommend him to anyone that is looking to purchase or lease a vehicle.

I would recommend this dealer.