Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.6  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New car purchase

By bandit29 on 5/20/2018 at 6:02 PM.

This dealership gave me the price I wanted on the car I wanted and Kathy Zagula made the purchasing process very easy. I would highly recommend this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

They were amazing and very helpful.

By Gourgius on 5/18/2018 at 8:32 PM.

They were very nice people and helpful. They explained everything to me. My adviser was Frank Armando. He is a very nice person and faster one. He explained to me everything and he called me when my car was done right away.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mr. Simsek Is The Best

By MBLeaser on 5/15/2018 at 3:53 PM.

If you go here work with "Joseph" he's awesome. This is my 4 lease with him and Benzel Busch. The service is exceptional and the staff is great to work with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No car dealership comes close to matching Benzel-Busch.

By Mac B. on 5/17/2018 at 5:05 PM.

Everyone and everything about Benzel-Busch is exceptional. That's why I've been buying cars from this dealership since 1958. It all starts with the owners and filters down. Bravo, Agresta Family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Meticulous service

By lmorrero on 5/14/2018 at 2:37 PM.

Exceptionally skilled and polite staff. I truly enjoyed coming in to the Englewood office location for my service. Thank you all for for your courtesy and quick service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Simple

By Mets on 5/15/2018 at 4:30 PM.

Mike and Tim were easy to work with. Only complaint is tire and Tim package was pricy but that was not their fault. Otherwise a simple process

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Friendly and worry free

By September girl on 5/15/2018 at 2:58 PM. Helped by Nieves.

Friendly, systematic, fast and worry free. Wow, c need I say more... it was also honest because I left something in my loaner and it was returned promptly, that means a lot like thorough.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding as Always!

By Victor G. on 5/14/2018 at 12:55 PM. Helped by Chris Iseman.

Chris Iseman is the best. He is very attentive to my needs and makes excellent recommendations. I also like the fact that I receive a brand new loaner car each time I come in for maintenance.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I love my new car

By Hesma on 5/11/2018 at 4:50 PM.

Benzel Busch is an amazing dealership. From the receptionist to the product specialist everyone is warm, helpful, and knowledgeable. I would recommend this dealership to everyone

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding service experienxe

By Nortonat on 5/13/2018 at 5:02 PM. Helped by Frank Armando.

Frank Armando our service representative did an outstanding job meeting and exceeding all of our service and repair needs. I will return again in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding experience

By DStar on 5/12/2018 at 7:47 PM. Helped by Salvino Architto.

Purchasing a Mercedes from Benzel-Bush is an easy, friendly, and rewarding experience. The salespeople could not be friendlier and any more helpful. Would recommend this dealership to anyone looking for a Mercedes.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Confident in Benzel Busch

By Sugar II on 5/12/2018 at 7:43 PM. Helped by Steven David, Chris Iseman.

The fact that I just purchased my second certified pre owned Mercedes from Benzel should speak for itself. From service to sales experts in their fields.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I had an excellent experience and great service.

By Franklin68 on 5/12/2018 at 4:55 PM. Helped by David Nieves.

Great service and friendly staff. Recomend this dealership to anyone. Another plus is the comunicatio. They are always calling and keeping yo update and making sure everything is good.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding service, competitive price, quality vehicle

By Benzer on 5/12/2018 at 4:15 PM.

I’d easily buy from Benzel-Busch again. Was our first Mercedes-Benz experience, and we hope all future ones will be as smooth. Beautiful car, boutique walkthrough, transparent financing, smooth transaction without pressure for add-ons. Even recommended a wonderful place for dinner afterwards. Bravo!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Chris Iseman was GREAT- thanks for all your help!

By TJS on 5/11/2018 at 4:16 PM. Helped by Chris Iseman- and Marco in Customer service reception.

From start to finish- everything was GREAT We've always been treated with the best service whether in be from the Sales team members or the service department- a find tuned machine!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very good

By Rs-wharton123 on 5/9/2018 at 6:06 PM. Helped by John Powell.

My service adviser was very helpful. Even helped me with repairs as soon as possible. Extremely helpful John was very pleasant and helpful. He gave me an estimate of future repairs. Which I was pleased to know what my auto needs are.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

EXCEPTIONAL SERVICE EVERY TIME!

By JLC NJ on 5/10/2018 at 11:53 AM.

No surprise to find the high level of customer service consistently delivered at Benzel-Busch Motor Car Company. The Service staff is truly exceptional with the friendly, professional and courteous demeanor. The workmanship is top-notch and performed without delays or any surprises. Will continue to have Benzel-Busch as my dealer for value for all my new cars and for their exceptional service.

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
5   Overall Experience
1   Price
5   Quality of Work

Oil change & recalls

By Asf42 on 5/9/2018 at 6:40 PM. Helped by Armando, Frank.

Perfect, it got done. Frank was great, loaner made it easy. All isdues rrsolved. Replacement tire was very pricey. Care was beautifully cleaned and looked very good.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional treatment and ease of doing business!

By Sherri car on 5/9/2018 at 3:59 PM.

This dealership and staff treat us like VIP every time we visit. Thanks for the excellent service and treatment, it made the experience a very pleasant one.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying a new vehicle

By Hessiehes on 5/7/2018 at 12:30 PM.

It’s always a great experience when working with Benzel Busch. Lamont is a great sales person. I would recommend him any day. This is my 2nd purchase from him.

I would recommend this dealer.