Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.5  
Friendliness
4.6  
Overall Experience
4.7  
Price
4.5  
Quality of Work
4.5  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I highly recommend Mazda and Berge.

By Julie on 10/16/2017 at 6:55 PM. Helped by Robert Perez.

I purchased my Miata RF from Robert Perez six months ago. I was extremely pleased with his professional, personal service. He was a pleasure to deal with, and still checks in periodically to ensure I'm enjoying my car. I would HIGHLY recommend this vehicle. This dealership. This salesperson.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Conscientious staff!

By Harry on 9/26/2017 at 7:06 PM. Helped by J.

Tremendous and flexible customer focus throughout the purchase process. I was blown away by the fabulous service here and would recommend Berge Mazda to anyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mazda 3 GT sedan

By Kev on 9/11/2017 at 5:37 PM. Helped by Lance Baldwin.

I just purchased a new 2017 Mazda 3 GT sedan. This car comes fully loaded with all of the features that I wanted, even more. Lance Baldwin, product specialist, greeted me and stayed with me throughout the process. He was very friendly, polite, and respectful without forcing anything that I didn't want. Lance knew each car model and trim like the back of his hand. Other sales people at different dealerships have to refer to manuals or paperwork for answers to my questions. Lance took his time and never made me feel pressured to make decisions. The next day when I took delivery, Lance walked me through all of the settings on the computer screen including the navigation system, stereo, communication devices, seats, lights, etc. Thank you for the excellent experience and car!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The best service

By zoomzoom on 8/15/2017 at 6:55 PM. Helped by Dave.

We've been bringing my 2 Mazdas to Berge Mazda for a few years now. Berge is the only dealer I trust to take care of our cars.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Berge Mazda blew me away.

By MK on 7/21/2017 at 5:34 PM. Helped by holly clark.

I went into Berge Mazda after an unpleasant experience with a different make days before, so I was not expecting much. However, Berge Mazda blew me away with how understanding and hard working they all were. Holly Clark assisted me in my first car buying experience and she was phenomenal! She listened to my needs and wants and made sure I got exactly what I was there to buy instead of haggling for a car I could not afford. Derik took care of the finance aspect and he was just as great! He worked persistently to get me the best deal and was so patient during the process. Every employee who walked by was friendly and greeted me, which also made me feel very welcomed. I ended up with a great first car (2016 Mazda3) and couldn't thank Holly and Derik enough for all that they did.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

These guys are the greatest!

By Fordstie on 5/24/2017 at 6:32 PM. Helped by Chris.

These guys are the greatest! I can honestly say that I've never been treated better at an automobile dealership. I would definitely recommend Berge Mazda.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Best purchasing experience

By Julie on 5/18/2017 at 8:38 PM. Helped by Cindy.

Probably my best car buying experience. This is the 3rd car I've purchased from Berge Mzda. I've never had a bad experience with them. The sales staff, financing and service have all been super friendly and accommodating. My salesperson at Berge Mazda was Cindy. She was not only very friendly and knowledgeable but went above and beyond to ensure the experience was painless. I will definitely return to Berge Mazda for future purchases.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Just keeps getting better

By AZ Hippie on 5/4/2017 at 7:04 PM. Helped by Damon.

Probably my best car buying experience. This is the 3rd car I've purchased from Berge Mazda. I've never had a bad experience with them. The sales staff, financing and service have all been super friendly and accommodating. My salesman was Damon. He was not only very friendly and knowledgeable but he went above and beyond to ensure the experience was painless. I will definitely return to Berge Mazda for future purchases.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Doesn't do what they say!

By deedoyle53 on 4/29/2017 at 9:25 PM. Helped by Manager and sales person don't remember his name.

I purchased 4 Mazda from Berge, but the last one was the worst experience! They said it would cost me less and less interest, but that wasn't true, it was more and the CX5 they sold me was the basic auto for the price of one fully loaded. The finance lied to me when I had to go in and re sign papers due to there paperwork error, I WILL NEVER BYE another vehicle from them or have service done!!!!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Upgrade

By Claudine on 4/12/2017 at 8:18 PM. Helped by Ryan.

I decided to upgrade to a Mazda 3 and gave mine as trade in. ryan answered all my questions and did his best to negotiate the best deal for me. Overall my experience was great!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Put me at ease

By Oden on 2/9/2017 at 8:18 PM. Helped by Chris.

This was a seamless, perfect buying experience. Chris answered all my questions completely, and I could not have felt more at ease during the whole purchase process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

These guys are great!

By Jedge on 1/23/2017 at 9:13 PM. Helped by Chris.

The service department always takes great care of me! Their prices are always competitive and they have a long track record of out selling me a service I don't need. These guys are great!

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Extremely Courteous

By Makoshark on 12/13/2016 at 7:26 PM. Helped by Chris.

My service representative, Chris, was extremely courteous and it really felt like he treated me with respect. Dealership was also fasrt with my oil change and the waiting area was also very comfortable.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Chris took care of everything!

By Bonifide on 11/8/2016 at 7:15 PM. Helped by Chris.

Chris helped me and made me feel like he was the only one he was working with! He took care of absolutely everything. Thanks Chris!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Dishonest

By NewMazda3Owner on 10/27/2016 at 6:50 PM. Helped by Sales Manager.

Do not use this dealer. As part of the sale of the car they were to buff/wax out the small scratches. They did more damage to the car while buffing it. There is now a very large spot in which the paint was completely buffed off. They sold me an extended warranty that they said was refundable. This was completely incorrect. I purchased a certified pre-owned car. The car started making noises directly after I purchased it and they still haven't fixed it.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By Zoomzoom on 10/19/2016 at 7:00 PM. Helped by Travis.

Excellent service by Berge Mazda. Out sales rep, Travis, was very helpful and friendly and gave us a great deal. Finance Dep't, was also very helpful and took his time in explaining all the details. I would have no hesitation in recommending Berge Mazda.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Buyer on 10/15/2016 at 4:42 PM. Helped by Sales.

I bought a Mazda 3, they were friendly and not pushy. It was a great experience. The sales was fast and easy. I would come back again.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easiest and fastest car purchase ever.

By OHC on 9/21/2016 at 6:54 PM. Helped by Wayne.

Easiest and fastest car purchase ever. I did my homework and they did not jerk me around. I bought the car I wanted at the price I was willing to pay. No place else would match their price.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A+ Experience

By Amanda H on 9/6/2016 at 6:52 PM. Helped by Ben & Wayne.

I was looking for a vehicle for over week until I decided to go into Berge Mazda and try getting the actual car I wanted and brand new nonetheless. I called in the morning submitted an application over the phone to get pre-approved prior to going. That only took 15 minutes and was advised I was good to come in to look at my options. I worked with Ben the sales rep and he was very knowledge in the vehicles, warranties and add on's and pointed out everything I needed to know PLUS! He was not pushy at all which was a relief for all the sales men I was working with before him. I have never owned a brand new car before but thanks to Ben and Wayne over at Berge Mazda they were able to make it work for me in a payment that I was comfortable making. I can't even begin to thank Berge Mazda for making it an experience I will never forget, I am so thankful for you guys and wish I would have went sooner. Major plus points for the mini celebration they threw me when it was all said and done :)

I would recommend this dealer.

Overall Rating

1.4  

1   Customer Service
2   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Bait and Switch

By David Rice on 8/21/2016 at 6:07 AM. Helped by Russ Gropman, Taylor Stephens.

Had a deal for a 2016 CX-5 GT worked out online with Russ Gropman. Got to the dealership and (1) they didn't actually have the car in stock and (2) their quoted price included using Mazda credit rather than my pre-approved B of A loan. While there they tried to talk me into a CX-5 in stock while they hunted for my car. Other dealers I was working with emailed me stating Berge was trying to get my color and package from them. Needless to say I walked out. Shady shady shady. Will never work with them again but will definitely buy the car elsewhere..

I would not recommend this dealer.