Dealer 2-Year Rating

Overall Rating

4.7 / 5
Customer Service
4.7  
Friendliness
4.7  
Overall Experience
4.7  
Price
4.7  
Quality of Work
4.7  
Service
1.6  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By djano15 on 6/20/2019 at 4:54 PM.

As a kid just out of college, in need of a car, Bergeys was extremely helpful in getting me the best deal and being transparent with me. It was a great experience and a great place to get a car. I love my new car

I would recommend this dealer.

Overall Rating

2.6  

2   Customer Service
2   Friendliness
2   Overall Experience
5   Price
2   Quality of Work

Disappointed in communication

By Enzo58 on 6/13/2019 at 11:27 PM.

The salesperson was not upfront with the standard features of the vehicle. Poor communication. We were instructed on how to initiate the Sirius radio but when we returned home we found that our vehicle was not equipped for it. We called our salesman and he said I don’t remember telling you that. This was very upsetting as we had the brochure he gave us in the truck. They did agree to put in a new radio but we were required to split the cost with the dealer. We brought the truck back to have the radio installed and the salesman said oh I thought you were coming tonight, but we had the email stating we would be there in the morning with his response I’ll see you then. This is not the way we like to do business. We prefer honesty.

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
4   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Bergey's Ford is the best

By Acombs on 6/1/2019 at 1:25 AM.

We purchased two vehicles from Bergey's. They go above and beyond to make sure their customers are satisfied! David was very helpful and provides excellent customer service!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Couldn’t be happier

By Corrinep73 on 5/29/2019 at 11:16 PM.

Last month I purchased an Escape from David S at Bergey’s Ford and I can honestly say I’ve never been so pleased purchasing a vehicle. Dave was extremely professional and knowledgeable about the cars on the lot. I went to two other dealerships before going to Bergey’s and was extremely frustrated with the salesman. I don’t live close to Bergey’s Ford, and because of Dave i’m more than glad to make the drive to Ambler to specifically do business with Dave. I could not be more satisfied.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my car

By christine on 5/19/2019 at 8:41 PM.

Robert couldn't have helped me any more than he did to purchase a great vehicle. Love my Escape, and the customer service was top notch. Thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Service!

By Eco-girl on 5/3/2019 at 2:21 PM. Helped by Phillip Bruno.

Our car buying experience with David Spinieo (Sales) was great. We bought other cars in the past and it was always a hassle and stressful experience. However, working with David was one of the fastest and stress-free encounters we ever had. He was friendly, courteous, helpful, and responsive to our questions. Additionally, working with Phillip Bruno (Finance) was a pleasant experience. We will definitely recommend David to our friends and family!

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Terrible service

By Jon on 4/22/2019 at 8:54 PM. Helped by Dont remember.

I brought my vehicle to this dealership for an estimate and was overcharged and disrespected by the service member. I wont ever go back to any bergeys dealerships for sales or service. $139 per hour for service? That's a rip off!

I would not recommend this dealer.

Overall Rating

2.2  

1   Customer Service
2   Friendliness
1   Overall Experience
4   Price
3   Quality of Work

Patronizing and incompetent sales and service

By DAG on 4/10/2019 at 8:47 PM.

I leased two new vehicles n 2017. This was my first visit to Bergey, but not my firm Ford car. The sals staff are a major turnoff - patronizing to women. Referred to me and my wife as girls Played numbers games with us. All very frustrating when I had used their website in advance to hammer out a fair price. The service is the worst shop I have seen in my 40 years of driving. Problems are not fixed the first time and even routine maintenance is never completed when promised. We had numerous issues with eThe CMax, ultnate.y leaving the car at the dealer for over two weeks, only for them to tell me that the car was performing within Ford guidelines, despite the fact that the service manager repeatedly noted to me that the vehicle was underperforming. Management will not budge to hel us terminate the lease early. Worst dealership ever.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Place

By Ray1227 on 4/1/2019 at 1:12 AM.

They treated me very fair and I look forward to using them for all my future car needs I highly recommend them, Dave Spineo was my sales man he was great not pushy like other sales places, if you need a car/truck go see Dave!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Excellent service

By Dan Logan on 3/13/2019 at 10:36 PM.

My biggest concern car shopping was spending money. I hate spending money, especially on cars. Dave Spinieo worked with me not to just get me the best bang for the buck, but the best fit for me. Vince Saracino helped expand options available to me by asking the hard questions and delivered when it came to terms. I'll be buying my next car here at Bergey's if those two are still there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my 2018 Ford Edge

By Ronni2018 on 2/12/2019 at 8:35 PM. Helped by Vince the sales manager..

I would recommend David Spinieo to anyone in the market for a new vehicle! He goes above and beyond to help you in anyway possible. The dealership practices honestly and efficiently! Thank you for a great buying experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding! Easy to work with.

By Mark on 2/1/2019 at 8:16 PM.

David Spinieo was great to work with. He was quick to answer all of my questions. The vehicle was exactly what we were looking for and price was fair and competitive. They handled all of the paper work and whole transaction went very smoothly. I would absolutely recommend David and Bergey's Ford to anyone looking for a new or used vehicle.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

4 cars in 5 years

By 123 on 1/24/2019 at 4:05 PM.

Bergeys of Colmar & Ambler,PA consistently have the best pre-owned certified prices in my local market and some of the easiest to deal with sales representatives. Painless process if you do your homework first. The vehicles are well presented so additional kudos are due their detial shop personnel. Thanks....Kurt

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Please ask for Albert Rivera at Bergey's Ford of Ambler

By jhschmidt22 on 1/19/2019 at 4:49 PM. Helped by Albert Rivera of Bergey's Ford.

After about a Month of Searching for the Right Pre-Owned SUV, my Dad helped with the Search, and found my low mileage 2016 Ford Escape on AutoTrader.com, located at Bergery's Ford of Ambler Albert Rivera Instantly reached out to us with a lot of helpful information on the Escape. It happened to be everything I was looking for, and Albert quickly made it available for me to come in to take a Test Drive. Albert was very Helpful with all the facts, it was a one owner, low mileage Leased Vehicle that had been well cared for. Albert offered a customer friendly service program at Bergeys"s, as well as a thorough search for the Best financing with the best rate. Our Experience with Albert Rivera, and the full service Team at Bergey's was very pleasant, and we would both Highly recommend Albert and everyone at Bergeys for your car buying experience, Pre owned or New. Thank you again Albert for Everything. Haley S. Lancaster PA.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Super customer focus

By Ray G on 1/17/2019 at 1:17 AM.

Bought a used Mustang. They made sure all mechanicals and appearance were outstanding before delivery and on follow up. My sales pro, David Spinieo, was superb. He was ever the gentleman and made the transaction simple.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful Service (David Spinieo

By Hopkins315 on 1/11/2019 at 7:39 PM.

The service from this dealer is over the top. I will repeat all of my business with this dealer going forward. They truly took care of all issues and needs for the new (to me) Ford Explorer that I purchase. I love this vehicle. I test drove other from other dealers and the one that purchased from Bergey's of Ambler seemed to be like NEW. Once again, I couldn't be happier. I am a NEW customer of theirs going from. Thank you David for all of your help, James Hopkins

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Buying a new ford ecosmart

By hawkeye on 12/18/2018 at 1:00 AM.

I Have bought several cars over the years but never from a bergey's dealership. After my experience at Bergey's Ford in Ambler Pa I will be going there for my next car. I had a great experience with the sales department. My sales person David Spinieo was friendly and knows the product he is selling. He spent a lot of time explaining everything with our new car and even set up our smart phones with the car. I would tell anyone looking to buy a new or used car to go to Bergey's Ambler and ask for DAVE FOR A GREAT EXPERIENCE. Thank You DAVE for everything for a great experience.

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Very good overall experience, sales and service.

By deb251350 on 8/7/2018 at 10:08 PM.

When visiting this dealer 2 years ago I was not impressed, however my opinion has changed considerably. I was a mechanic for 15 years 4 with Ford and this dealer has those values of past where they go out of their way to satisfy. David Spinieo was not only warm and friendly but well versed on the product he was selling. It takes a lot for a salesperson to impress me and he did such a good job we just purchased our 2nd car from him in 8 months.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Dodge Durango purchase

By Eric1331 on 7/6/2018 at 3:08 PM.

David Spinieo was amazig....in and out....no hassle....no games....friendly, and professional....the car is sick my wife loves it. thanks for everything David

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

David Spinieo!

By Alissa123 on 7/2/2018 at 3:15 PM.

I was searching for a brand new 2017 white Ford Explorer with black interior. I found one at Bergeys of Ambler. Dave Spinieo was my “Car Guy”. What I liked about Dave is he didn’t give the pressure of a typical sales person. He contacted me multiple times to the purchase to car for the right price. After the purchase he contacted me to make sure I was satisfied. I couldn’t be happier and glad I worked with Dave! I highly recommend Dave as your “Car Guy”.

I would recommend this dealer.