Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.6  
Quality of Work
4.8  
Service
4.7  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Great personalized service, no games

By zak.downing on 8/21/2019 at 4:38 PM.

Steve was awesome. We came in to purchase a new box truck for our company. He was prompt, efficient, and dealt with us over the phone to speed up the process and not waste our time. I would highly recommend Betley. This is our 5th Chevy we’ve purchased (all from other dealers) and this is the first experience that hasn’t been a game. Will return for the next purchase.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Needed back brakes

By Vincent Capodilupo on 8/7/2019 at 4:03 PM.

New back brakes. They were checked there 1 month prior and bbn it was not picked up then. Find it odd! Anyway, service was good and courteous.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying new car

By SUE2TEACH on 7/31/2019 at 4:34 PM.

Salesman was friendly and knowledgeable. Found exactly what I wanted. He went thought everything with me from cost to showing features of car. Great experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

State Inspection

By DBUCKLITCH on 7/25/2019 at 4:10 PM.

Quick and efficient service for my scheduled NH State Inspection. Craig was very professional and friendly . Took care of me as soon as I arrived.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Easy and Paul is great!

By TERRITRUHN on 7/22/2019 at 7:19 PM.

Gave the rating because it is true. Been going to Betley for 30 years and always easy doing business with them. Not sure what else to say except the 25 word minimum is ridiculous

I would recommend this dealer.

Overall Rating

4.2  

5   Customer Service
5   Friendliness
2   Overall Experience
4   Price
5   Quality of Work

Did not have service yet, so I can't rate it.

By dpguer on 7/19/2019 at 10:26 PM.

The question is n/a at this time. Maybe I could rate it after we have our first oil change, but I can't know for sure when that will be.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Awesome Team

By GAMEKEEPER1 on 7/17/2019 at 4:59 PM.

The service dept. and Brian Dupuis are always smiling and very knowledgeable. Brian had me in and out in the time that it took to repair my side mirror. He told me an hour for him to rewire and it was finished in that time frame. Thank you Brian!!!!!!!

I would recommend this dealer.

Overall Rating

3.3  

4   Customer Service
4   Friendliness
3   Overall Experience
2   Quality of Work

could not repair my 2019 chevy

By RANGERCOMMANCHEZ118 on 7/15/2019 at 4:31 PM.

I have a 2019 chevy silverado and Bentley had a chance to repair my truck twice, noise in the left front wheel area, I live in South Carolina and I had to drive my truck back 1200 miles with it making noise, not good, the more you drive the louder it gets. I'm going to file for lemon law because no one can figure out how to repair and I don't want to spend $67,000.00 for a truck and not be able to drive it. veruy poor repair attemps, thur parts at it instead of diagnosing and repairing properly.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Royal Treatment

By BFITZPATRICK46 on 7/11/2019 at 5:41 PM.

My Cruze was running hot and told me to shut it down. I called Betley and my salesman called a tow service for me. They took the car in immediately and diagnosed a bad water pump. They put me in a free loaner car and fixed my car the following business day. The repair was covered under warranty and the tow was covered too. Brian Dupuis in the service Dept. handled all the Details and made a bad situation totally stress free. I am glad he’s my service advisor and he’s second to none.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Purchase a new suv

By raskow914 on 7/11/2019 at 4:21 PM.

Buying a new vehicle is so annoying and takes a long time, I was pleasantly surprised that this time the process was so simple and fast! It took us one hour and a half to talk about the SUV, test drive and talk cost. Then when we went to pick up the new ride it was less then a hour to sign all the paperwork and go through the SUV with how things work! I am super happy with the service that Jeff provided! I will definitely recommend this dealership and sales person to my friends and family! Thanks

I would recommend this dealer.

Overall Rating

3.8  

4   Customer Service
4   Friendliness
4   Overall Experience
3   Quality of Work

2019 silverado repair

By RANGERCOMMANCHEZ118 on 7/4/2019 at 5:27 PM.

I'm a visiting from South Carolina, I bought a new 2019 Silverado High Country the day before I came north, during the trip up it started making noise in the left front wheel assembly, it was diag. as the left front dust cover was out of shape causing it to rub once heated up, changed part out and was given the truck back drove for approx 12 miles and started making noise again, brought back to dealer ship, kept overnight. was given truck back next day and was told that chevy was investigating a noise complaint from several customers pertaining to the left front, I have already sent a message to my purchasing dealer stating that they would be getting the truck back and if they could not repair I would be filing for the Lemon Law 3 strikes and your out. twice to Bentleys and now I have to travel 1000 miles with this thing making noise, not good for a $67,000.00 truck thats brand new. will not recommend chevys to anyone else and I worked for GM for 8 years. I wish you had techs that could have figured out the noise complaint instead of throwing parts at it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Friendly

By sylvieplus3 on 7/3/2019 at 6:19 PM.

Friendly and easy to talk to quick clean nothing bad to say not sure why I have to write so much have a wonderful day

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

Used Car Purchase

By ktdudley on 7/1/2019 at 4:56 PM.

Easy to do business with. No pressure. Decided to try Betley as it is close to home. No experience as of yet with the service department.

I would recommend this dealer.

Overall Rating

4.7  

5   Friendliness
5   Overall Experience
4   Price

No Pressure

By kmacf on 6/28/2019 at 1:50 PM.

I've been around car dealerships quite a bit. What annoys me most about them are the back and forth game while negotiating price and the high pressure up sell at the time of delivery. I had none of that with Betley. The sales staff was low key and answered my questions honestly. They made sure I was getting what I wanted and not what they wanted to sell me. It was by far the quickest and easiest car purchase I have ever made. They didn't waste my time (or theirs) and they actually made the car buying experience enjoyable. I know I could have gotten this vehicle a little cheaper at another area dealer but I was willing to pay a little more to avoid the hassle.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

The best service department!! The guys are awesome!

By SKI-DOO13 on 6/18/2019 at 10:39 PM.

I love this Chevy dealer! I've bought 2 trucks from here and I'll always come back! The service department is top notch! The guys are friendly and very helpful ( old school ) awesome.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Certified service

By frankhooley on 6/17/2019 at 8:32 PM.

Vehicle was purchased in Concord, but as Derry is local, came to Betley for service. Friendly, fast service with several follow ups. I'll be back.

I would recommend this dealer.

Overall Rating

3.4  

5   Customer Service
5   Friendliness
3   Overall Experience
1   Price
3   Quality of Work

Good experience little sticker shock

By j22dion@yahoo.com on 6/6/2019 at 7:29 PM.

Dealership known for for higher pricing paid little more then wanted too but live in. Same town so out of convenience took the hit satisfied but took big chuck out of budget

I would recommend this dealer.

Overall Rating

2.8  

2   Customer Service
4   Friendliness
3   Overall Experience
1   Price
4   Quality of Work

Going to change Dealership

By bobD57 on 6/3/2019 at 8:44 PM.

Went there for an oil change and state inspection. Waited almost two hours and never did the inspection. Got charged $95 for an oil change which is high. Now I have to make another appointment and waste more of my time for nothing. I live one hour drive from this dealership so wasting four hours is a very time consuming for nothing.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Oil change

By LAVOIEFAM on 6/3/2019 at 4:43 PM.

Ready right on time ! Friendly and courteous service. They always use their tallest mechanic to service my Camaro. When I get it back, I can't even reach the pedals !!LOL

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Out standing

By millermark617 on 5/28/2019 at 12:33 AM.

I I have to say this was the best dealership we dealt with in our search for a new vehicle they thought nothing about sitting down with us giving us all the figures we needed talking to us about rebate unlike other dealers to win even give us any numbers and less we are going to buy that day

I would recommend this dealer.