Dealer 2-Year Rating

Overall Rating

4.4 / 5
Customer Service
4.4  
Friendliness
4.5  
Overall Experience
4.4  
Price
4.4  
Quality of Work
4.5  
Service
4.1  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good job Big Red Sports & Imports!

By Stu on 1/14/2019 at 5:32 PM. Helped by Jamaica.

My salesman, Jamaica, was very helpful and super nice to work with. I am very happy with my purchase and overall experience at Big Red Sports & Imports.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Pickycustomer on 1/11/2019 at 8:26 PM. Helped by Jeremy.

Great service here at big red, and very helpful with any questions. Would recommend to any friends or family. From salesman to finance, very professional.

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

Service dept

By Very upset on 1/10/2019 at 7:31 PM. Helped by Bruce, nicki, brenda.

The service dept is a bunch of liars. I have been trying to get my car fixed for over a month. I have had 3 people say they are go in by to get something going and get back with me the next day and I never hear anything from them. They had my truck for over 2 weeks when we finally picked it up. They push the warranty when u buy the car but dont want to back it.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Dtaylor2 on 1/5/2019 at 4:32 PM. Helped by Burdick.

Help you find the right car for the right price. Couldn’t get the car the i wanted so they helped me get something better for a reasonable price that fits my style

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

No pressure, good selection

By Happycustomer on 1/6/2019 at 12:35 AM. Helped by Jennifer Farrin.

I went to look at a car i had seen on the internet, but the car had a code so they couldn't sell it. The saleswoman was honest about the problem and offered to show me other vehicles. They had a nice selection of vehicles with the features and price I wanted. I ended up buying a nicer newer car with less miles that was still within my budget. I never felt pressured, which I appreciated, because i will walk away from high pressure sales. Their detailer was fixing a problem with some equipment, but they offered a free detailing to make up for it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great buying experiene

By 2019Kia on 1/5/2019 at 3:44 PM. Helped by Rich.

Easy car purchase. Great people to work with. Will definetely buy my next vehicle here. Randy wa very helpful and patient even though the weather made getting there and finalizing the purchase difficult.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Jrok_28 on 1/4/2019 at 7:49 PM. Helped by Rich branscum.

Second car I purchase with big red kia. Rich branscum was my car guy this time. He is new to the business but he does a great job.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful. Very knowledgeable staff , friendly and courteous

By Jennifer on 1/4/2019 at 7:15 PM. Helped by David Sheperd.

This is a place that really cares about you. They have easy financing and you are not waiting all day to drive away. Quick process. Cars are very clean. They give you 💯% attention and stay focused with your wants and needs. Sales staff are not pushy and they do whatever they can to get you the payment that fits your budgrt

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Shepdog on 1/4/2019 at 6:32 PM. Helped by Tim Sharp.

Salesperson was very helpful made the experience of buying a new Kia very easy and fast. Wasn’t a bunch of running back and forth told them the Payment I wanted and when I left that’s the payment I had

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I'm was very pleased with my time there

By Carguru95 on 1/4/2019 at 6:20 PM. Helped by Logan.

Logan was my sellsman he was kind, and understanding through the entire process, felt like my friend was helping me find a tool to improve my everyday life.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service Center

By TheHarffs on 12/3/2018 at 1:21 AM. Helped by Brandon.

My husband and I LOVE the service department. Everytime we go in they make us glad that we bought from this dealership. The staff is friendly and go above and beyond the normal service and even sales department as well. I'm really impressed and grateful for Big Red Sports and Imports!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Worked with Chase

By NickP on 11/26/2018 at 6:53 PM. Helped by Chase.

We came in and greeted right away by Chase he was our salesman and delivered us with a great customer service . We appreciate the hard work

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good people

By beaulieu1 on 11/20/2018 at 2:08 AM. Helped by Bentley redburn.

They have good people working there. They will try to help you the best they can. Go see them if u need a car . I have been buying from Bentley been 7 years now

I would recommend this dealer.

Overall Rating

1.6  

1   Customer Service
1   Friendliness
1   Overall Experience
4   Price
1   Quality of Work

Unprofessional across the board!

By ABQ Doc on 11/6/2018 at 5:55 PM. Helped by Jennifer Mauck, Jeremy Silva.

Piss Poor Communication Skills with entire internet sales team. Jennifer Mauck, account manager would not return any phone call and would only respond by text message 'IF' she wasn't with customer. Don't bother going through the general manager, Jeremy Silva for resolution to earn your business. As a practitioner and business owner you don’t treat potential clients with disrespect as Big Red Sports Imports does.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Ryan Rudd is a star

By Dizz223 on 10/26/2018 at 6:55 PM. Helped by Ryan Rudd.

I went to Big Red looking for a used truck. I knew going in I had some credit dings so wasn’t really expecting much. But Ryan Rudd made it his mission to help me out. I didn’t leave Big Ted in a used truck...I drove off the lot with a brand new 2018 Kia Optima!! With less money down than I was planning!! Ryan was great to work with and made sure that all my concerns were addressed before I left. I would absolutely recommend Big Red and Ryan Rudd if you’re looking for a new or used car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

The team worked hard to get me into a car

By brianl1991 on 10/22/2018 at 5:38 PM. Helped by Billie, Andree.

I was having some issues with the car I was in. The team worked very hard to get me into the car I wanted for the payments I could afford.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great experience

By Murray19 on 10/21/2018 at 7:45 PM. Helped by Ryan.

I went in, and they heard my needs. Immediately they started working with me to get me what I not only needed, but wanted. They answered all my questions and concerns so by the time I left the dealership I was in a brand new car, full tank of gas, and completely finished with my old car that was giving me nothing but problems. I would completely recommend them.

I would recommend this dealer.

Overall Rating

4.6  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Quick and east. In and out in 3 hrs.

By NewTruck10/12 on 10/14/2018 at 2:05 AM. Helped by Billy, Thad.

Great experience with Thad and Billy. Got there around 9:45 left about 12:30. Got the truck I found online. Thank you very much.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best customer service.

By Bkp2012 on 10/13/2018 at 6:24 PM. Helped by Thadius Plemons.

Dealership was very nice and had a very nice selection of cars. The salesman was great. One of the best experiences I have had buying a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Like family

By Despencer on 10/11/2018 at 7:49 PM. Helped by Bubba.

Everyone I spoke with is friendly and helpful. It's great to see a smiling face when you meet someone, and they are sincere and geniune.

I would recommend this dealer.