Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
1  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

“Friendly experience ”

By Rafael dela Fuente on 10/20/2019 at 3:26 PM. Helped by Alex Garcia.

Good quality employees, that helped me and my family get the car that I wanted, thank you! For the good job and service that y’all gave me. Big star Honda.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Great and efficient service! Will and Felipe were awesome...

By Taylor on 10/10/2019 at 10:52 PM. Helped by Will and Felipe.

Great and efficient service! Will and Felipe were awesome and very personable. Would definitely recommend!I got a great deal and am very pleased with my purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Better Than Expected

By RouseMeNot on 10/10/2019 at 3:09 PM. Helped by Alex Garcia.

Does anyone really enjoy the dealership experience? Alex Garcia made ours much more comfortable than I expected. With his help we made a good choice and a fair deal.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful

By Civic 2019 on 9/30/2019 at 6:25 AM. Helped by Ruth Gonzalez.

Very helpful and fair, this is the second car I bought at this store, and every purchase has been fast and easy, will recommend this store to anyone looking to buy s Honda

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Alex Garcia was super helpful and an amazing sales...

By Crystalrenee on 10/5/2019 at 2:46 PM. Helped by Alex García.

Alex Garcia was super helpful and an amazing sales person. From the moment we walked in till we left he was there every step of the way. thank you for being amazing.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

Danny Tran and Jose M. Was awesome. They worked hard on...

By Ric5 on 10/2/2019 at 12:00 AM. Helped by Jose M.

Danny Tran and Jose M. Was awesome. They worked hard on the deal and got me out in a new car and a bad jam.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buy a Ridgeline

By whblack2002 on 9/21/2019 at 4:17 PM. Helped by Anthony Nguyen.

Fantastic easy service and a great price. Anthony Nguyen was great. Best car buying experience ever. This is the third Honda I have purchased. By far the best vehicles

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!

By Lil’me on 9/12/2019 at 3:56 PM. Helped by Rene Rodriguez & financing Natalie.

Friendly experience, very attentive great atmosphere.will defiantly refer others to dealership & people I dealt with. See myself going back in the future to purchase.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By Kevin on 9/4/2019 at 4:21 PM. Helped by Chris Rodriguez, Natalie Garcia & Felipe..

Chris,Felipe and Natalie made it very easy and a stress-free way to purchase our vehicle. I highly recommend Bigstar Honda and their staff did a great job.We live 200 miles away from Bigstar Honda, it was well worth the drive to get a Great deal on a new Pilot!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By DDanfloydlover69 on 8/31/2019 at 11:48 PM. Helped by William Holdersfield.

Had a great experience at Big Star Honda salesman did perfect job getting us into a new vehicle highly recommend got a great deal friendly people all around great experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy Birthday to me!!!

By Maluvi on 9/1/2019 at 6:57 PM. Helped by Juan Pineda.

I Knew what I wanted they were very helpful, efficient and nice and gave me my birthday gift that I wanted to myself CRV😍x

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Smooth process

By canizales.j13 on 9/1/2019 at 6:13 PM. Helped by ANTHONY H. NGUYEN.

Yesterday I went into this location after sometime of searching for a new car. From the moment I got into the lot everyone was very friendly and informative. I was able to reach a decision on a new car and couldnt be happier with the overall experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happily satisfied with the great customer service.

By Knguyen on 8/23/2019 at 2:10 AM.

We're happily satisfied with great customer service from both new car sales and finance staff. We'll definitely be back for our next car. Thanks!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Annie H on 8/10/2019 at 12:31 AM.

Both Micheal & Danny are great. They helped me bought 2 vehicles so far. They treated you like family. Ask for them when you come to Big ?? Honda

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By TylerV on 8/1/2019 at 1:31 AM.

Micheal at Big Star Honda was the best. It was our first stress free car purchasing. He gave us the best price on the best SUV for my family. He is very professional and kind. he helped us without us asking for. Highly recommend Michael and Danny at Big Star Honda.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By SeaGill on 7/31/2019 at 10:44 PM. Helped by Lee Creek.

Initially went to another dealership but they didn't honor the quote. After a bad experience came to Big Star Honda. Got great price and service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Buying our new car was fast and easy.

By Flores, Let123 on 7/28/2019 at 6:04 PM.

Michael Nguyen, Salesman, and Janet Chang, Finance Manager, made buying our Honda CRV a nice and fast process. Michael has many awards on his desk which show he’s a great salesman.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional Service

By Allie2019 on 7/25/2019 at 10:51 PM. Helped by Dylan and Felipe.

Our sales person was very informative... took the time to show us different options... very helpful... knowledgeable...and personable... will definitely return to Big Star Honda

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service!

By AJ2112 on 7/24/2019 at 6:36 PM. Helped by Stephen Hague.

Bought a used vehicle. I was treated fairly and respectfully and given a fair deal! I was stressing out over such a large purchase and they made me feel confident in buying. Stephen Hague and Juan Garza are the best!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excelent

By Family on 7/3/2019 at 12:05 PM. Helped by Mr. Juan Garza.

All personal were great since the moment that we got there My husband and I. Felt welcome in . Starting with managment .but specially Mr. Juan Garza. Made the big different. He took the time to listen and explain us the options and patience. Thank you!

I would recommend this dealer.