Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.8  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Will Holderfield

By Barry Harmon on 9/12/2018 at 7:20 PM. Helped by Wil Holderfield ( salesman).

Will was a great help in finding the right car and getting us a price we could live with. We highly recommend him and give him a 10 on his review.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Mr Leo was great, very helpful

By Storm on 8/29/2018 at 4:26 PM. Helped by Leo Kanu.

Me Leo was very helpful and knowledgeable. He was friendly and gave me the best service. He made sure I got the vehicle I wanted

I would recommend this dealer.

Overall Rating

1.2  

1   Customer Service
1   Friendliness
1   Overall Experience
2   Price
1   Quality of Work

Dishonest

By Hobda civic 2018 on 8/27/2018 at 12:00 AM. Helped by Dylan Thornburg and his sales manager.

Most dishonest and deceitful behaviour from a dealership. Hide facts and pass on costs behind. Play of words like we will throw in 2 years service and pass a hidden fee of $99 within the sales contract. Later on it was found this was added in the documentation fee in the invoice. Agreed on a price and when reached there to sign the papets and take delivery , the invoice comes, says there was a communication error and price is increased.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

I was blown away by the incredible service

By jaysonjones1290 on 8/26/2018 at 4:25 AM. Helped by Bashir LaTeef, Janet (finance agent).

I went to the dealership yesterday (8/18/2018) and I wasn’t even expecting to be buying, although I was quite prepared to if the right vehicle caught my eye. Personally, I’ve been looking to purchase a Honda Accord, and little did I know that yesterday would be the day. After a test drive I was mesmerized by how remarkable the ride felt. It was a quiet ride, although if I wanted to I had the option to switch the car into sport mode for a bit more noise. Though, the car that I test drove wasn’t exactly what I was looking for regarding the color. Not a problem apparently because they carried the same exact car in a midnight blue. The sales rep waited no less than a second to go get the car I was looking for and he was back within 5 minutes with the car I would soon be driving out of the lot with. My father spoke from experience that Honda usually doesn’t stray too far away from the price of their vehicles and the appraisal value of a trade-in. When we spoke to the sales rep about getting a deal, he worked with us and shaved off about $1k on the vehicle’s window price and including the cost of fill ups on tires. Also, the cost of a trade-in was just a little too low for my liking, at first. The rep went and talked to whoever he needed to talk to and came back with an offer for my trade-in the was absolutely perfect! I went ahead and signed all of the paperwork and was then lead to financing. The wait was a bit long, but it was worth it and besides, it was late Saturday evening.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great buying experience!!!!

By Lovedriving on 8/13/2018 at 11:56 PM. Helped by Lee Creech.

From the moment I was introduced by the salesman I was taken care of and felt like I wasn't another number. They really exceeded my expectations and I will definitely recommend to others!!!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Awesome ❤️❤️❤️

By Big star ⭐️ on 8/10/2018 at 6:13 PM. Helped by Anthony Nyugen and the his manager are awesome.

Sales man Anthony Nyugen and Sales Manager was the best. Keep it up the good works. Highly recommend this dealership. About free surprises from the sales manager

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Thank you

By Laura on 8/8/2018 at 7:08 PM. Helped by Chris Tran.

Very very good experience with the sales person. Overall would recommend buying a car or truck here. I would highly recommend speaking to Chris Tran.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
4   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

Great deal!

By Francis on 8/8/2018 at 2:53 AM. Helped by Daniel.

Daniel was a great sales person explained in detail about car, price and any questions we had. Daniel was also very helpful through the whole process.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Hondaguyvante01 on 7/23/2018 at 4:49 PM. Helped by Anthony,Nguyen.

Was quick very helpful and helped me find a car that was affordable and nice and had a great attitude and seemed down to earth

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Pilot2018 on 7/21/2018 at 9:14 PM. Helped by Daniel okumkenye.

Great job.pleasant atmosphere.extensive selection.able to work out a fair deal.above average warranty selection. Happy with product and services. Will recommend to others.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A Car Buyers Dream

By Starlight blonde on 7/19/2018 at 4:59 PM. Helped by Lee my incredible salesman and Mike (finance guy)..

Lee made my car buying a super stress free experience. I couldn't believe i drove out with the exact car i wanted that i couldn't find anywhere else!

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
4   Overall Experience
3   Price
5   Quality of Work

Experience buying Honda Accord at big star Honda.

By Rwalk01 on 7/10/2018 at 12:53 AM.

Jim was very honest when we were discussing the value of my trade in and the best opiontto go. I was very pleased with him.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

2018 CR-V EX Purchase

By ItsMeTT on 6/5/2018 at 3:28 PM. Helped by MJ Nguyen.

Great buying experience. Knowledgeable staff. No pressure from salesperson. Friendly sales manager. Finance person willing to work with you. Highly recommend this dealership for new car buys.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome

By Jgbogges on 6/5/2018 at 2:03 PM. Helped by Daniel Okwuokenye.

Staff very friendly and the salesman was easy to work with. This is my first Honda very empress by this vehicle. Nice car. Go Daniel

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

purchase a new car

By Mimicar on 5/24/2018 at 5:18 PM. Helped by Sales Ryan Saxton .... Janet in finance both Awsome.

Everything went great people were super nice transaction was all smooth and explained very well everything was so friendly I forgot I was nervous thank you

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service and great help made I feel very comfortabl

By Honda on 5/24/2018 at 5:25 PM.

Great service and comfortable buy car at big star Honda .sale representative friendly and helpful to understanding to buy a car here! This is my return customer as 5th Honda from my family with big star dealers

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

2017 Honda

By Accord on 5/22/2018 at 7:12 PM. Helped by Financial lady was a pleasure to deal with..

Easy and simple purchase of my new Honda. Made my buying experience a enjoyable one! Appreciate all the kind and friendly employees, I would definitely buy from here in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Painless Experience

By Redrocket on 5/21/2018 at 11:02 PM.

My past experiences of buying a car were so stressful. I felt no pressure to buy a car and I felt respected and well taken care of.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome experience

By Arnoldo on 5/13/2018 at 2:32 AM. Helped by Erin Jones.

I had a great experiance John my sales associate was very profesional, he answered all of my questions I will highly recomend big star honda to all of my family and friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excelent job

By Camdenhill on 5/12/2018 at 1:29 AM. Helped by Anthony Nyugen.

One. of the best experience buying a Car. My agent answer all the details and guide me to understand the feautures also he was very knowledgeable.

I would recommend this dealer.