Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.9  
Price
4.8  
Quality of Work
5  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Drove away happy

By Goldberg's of Elgin on 8/6/2019 at 11:24 PM. Helped by Diego Montes.

We had a great salesman, Diego, who did everything he could to get us the pickup we could afford. Diego took us all throughout the lot and showed many different vehicles until we found the perfect one and we couldn’t be happier. The showroom has been updated since the last time we were in there and everyone was so friendly and helpful. Not our 1st time buying from them and definitely won’t be our last time.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Biggers is Best

By Chio_Vette on 8/6/2019 at 8:52 PM. Helped by Marty and Josh.

Biggers continues to exceed my expectations. Marty and Josh always make me feel welcome when I bring my C7 Corvette in for service. They’re the reason I’ll be buying my C8 at Biggers

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

New car

By Zippy1227! on 7/22/2019 at 11:36 PM. Helped by Danny Desentz.

I work out of town, came home and my wife's car was in bad shape, I needed to get her a car and I had 1 day. My son recommended Biggers. I went in and Danny helped me find a car in the price range I was looking for, I got a deal that I was very happy with and drove it home same day. Thanks Biggers

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Biggers Chevelote

By WanaT on 6/30/2019 at 11:35 PM. Helped by Marty.

I love the customer service they are very friendly and understanding. The people in the sales department are very friendly, and very helpful with getting what you want in a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick, fast, and efficient.

By Laotian6 on 6/27/2019 at 11:15 PM. Helped by Marty.

Service guys are always great, and very knowledgeable and always trying to help me out. Went in for an oil change and tire rotation. Service guy said it was going to take an hour. Actually done in an hour. No complaints, in and out. Said I had some issues with my truck. I will definitely return to get those issues fixed in the future.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Exceptional service.

By Apeskods on 6/20/2019 at 2:27 AM. Helped by Max.

Scheduled an appointment for a error message on my dashboard. Asked for a loaner due to the length of the diagnosis. When I arrived they greeted me, and had the car waiting for me. When I returned after my service they had my car waiting. I was in and out in less than 10 minutes. They were all very friendly and accommodating. Thank you Biggers Team.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Second purchase from this dealer

By Jesse on 5/1/2019 at 3:38 PM. Helped by Dennis Slupski & Randy McAfee.

The first time I went in, in 2016 and bought my first Silverado I received excellent customer service and got an awesome deal. I figure why go elsewhere for my next vehicle, which is what I did and drove happy with my new 2019 Silverado. I will definitely be buying my wife’s Tahoe there for sure!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

This dealership is wonderful and I recommend to everyone.

By ChevyGirl on 4/23/2019 at 6:00 PM. Helped by Bob, Dan and Max in service.

I would highly recommend this dealership to anyone. They treat their customers with respect and really care that they get you the right vehicle for your needs. This is my 5th time buying from them and all of my cars worked out really well for me. Service department also does a great job!! Thank you Biggers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A Perfect Storm!

By Just AL on 4/1/2019 at 7:08 PM. Helped by Todd Sauer.

I went in only to look although I really like Camaros. Your inventory, my needs and the financials matched up Perfectly. Todd, my salesperson, did a great job listening to my needs and met my expectations. Like I entitled this review, it was a Perfect Storm!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First time car shopping was painless!

By Grumpy on 3/30/2019 at 4:58 PM. Helped by Fabian.

Fabian worked hard for us. Not the exact color we wanted but is doable. Given our ages, will most likely be our last new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and easy.

By 2019 Trail Boss on 3/27/2019 at 3:55 PM. Helped by Todd.

Worked with Todd. He was great and easy to work with. We worked out everything in just a couple hours even after I kept him until close. I gave him my requirements and he was able to meet them with no hesitation

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Biggers service department is the best they get the job don

By Cyan on 3/6/2019 at 7:35 PM. Helped by Jessy.

I always Leave happy the service department does a great job every time I bring my car to them I’ll tell anyone they are the best.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
4   Quality of Work

Chevy Buyers

By BAFX2 on 1/4/2019 at 11:39 PM. Helped by Coke LaFollette.

We chose to come back to Biggers because we have a lasting and good relationship with our sales contact, Coke. As well as the last 9 years, we have built a great relationship with our service manager, Josh Arenson who goes above and beyond to make sure we are taken care of when we have our Traverses in the shop. We chose the Equinox this time for both vehicles, but know we can count on Josh and Coke if we have any issues or questions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Coke did a wonderful job as always

By rnfontainejr1 on 1/4/2019 at 9:02 PM. Helped by Coke Lafollette.

I have previously acquired from Biggers with Coke and that was a main reason for my purchase from Biggers again ...bought 2 cars because I was so happy with experience

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Respect and curtesy

By 1931super6 on 12/11/2018 at 1:05 AM. Helped by Todd Sauer.

Had a wonderful car buying experience at Biggers Chevrolet. Todd Sauer was a true pleasure to work with as was everyone we came into contact with.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

No hassle purchase

By icehog on 12/26/2018 at 7:25 PM. Helped by Randy McAfee.

For an easy , no hassle , pressure free purchase, I would recommend Biggers Chevy. My salesman was Randy , and he knows the vehicles that he is selling. Also , no pushing the extras , but I did purchase the floor and cargo liners. I have purchased 2 vehicles in the past year at Biggers ,and when in need , I will go back .

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Listening

By buick2000 on 11/28/2018 at 10:03 AM. Helped by Jeff.

Jeff paid attention to the needs I wanted in the purchase/lease of a new car including price, color and options. He made the process carefree.

I would recommend this dealer.

Overall Rating

3.0  

3   Overall Experience

Slow Service

By Tigertrack on 11/24/2018 at 5:57 PM. Helped by Mechanics.

I made appointment for tire change. Took over 2 hours to change four tires. Max time should be 1 hour for this type of service.

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent

By susanl0323 on 11/14/2018 at 6:26 PM. Helped by Todd.

This is the second auto I have purchased from Biggers Chevy and have always had a pleasant experience. The staff was always helpful and friendly, Their service department is great as well.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

very professional

By timmo on 10/26/2018 at 11:38 PM. Helped by marty.

very professional, informative as to the status of my vehicle, comfortable waiting room, not being delayed as to how long it would take for service to be completed

I would recommend this dealer.