Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
4.9  
Price
4.8  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fifth time leasing from Biggers Mitsubishi

By Jlr on 8/5/2019 at 2:57 PM. Helped by Jim Casey, Emal Noor.

I keep coming back to Biggers because I actually trust them. Jim Casey was extremely invested in walking me through the process of identifying the exact right car for me based on my needs. He was very thorough in explaining all of the features on my new vehicle. He was pleasant and honest, and I know I can call him anytime if I have questions. He even helped me transfer my belongings from my old car to my new car! As always, Emal Noor went out out his way to get me the best financial package possible! I appreciate him making this a transparent, stress free process. These are just a few reasons why I keep coming back to Biggers even though I have to make the drive from Wisconsin. I love my new Outlander!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

First Time Car Buyer

By Angel7 on 8/3/2019 at 11:36 PM. Helped by Jim Casey.

It was my first time shopping for a brand new car and Biggers Mitsubishi made it an easy and calm experience. Because they were transparent and accommodating, the stress of making a huge purchase was alleviated. They were able to find me a car that fit my needs at the time and I feel confident that I bought a reliable car that will serve my purposes efficiently within my budget. I was very satisfied with the deal I made and the car I drove off with. I’m thankful for the kind employees at the dealership. It’s a place I’ll refer to my friends and family.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Incredible Experience

By derekkl799 on 8/3/2019 at 8:33 PM. Helped by Jim, Nate.

The car salesman I had with finding my new/used car was the AMAZING Jim. He made everything as easy as it could have been. He wasn't like any other salesman. He knew how to connect with me and my friend. He didn't pressure me into buying a car, like most salesman do. He was very helpful with explaining everything to me, in a way that I could understand. Nate was very helpful with finalizing my purchase and helped explain things to me in the simplest ways. I couldn't have asked for a better car buying experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great and easygoing

By Outlander2019 on 7/23/2019 at 4:33 PM. Helped by Jim Casey, Nathan.

This was our first time purchasing a new vehicle from Biggers Mitsubishi and I have to say I'm very happy with my new Outlander it was a pleasant experience to work with Jim and Nathan they both made our experience fast and easy going.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

In and out

By Mg1819 on 7/7/2019 at 4:40 PM. Helped by Izaiah.

Financed my first SUV with Izaiah he was very professional and friendly, made my first dealership experience a breeze. They work with what you want and need!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent place to do business with

By Outlander#2019 on 7/4/2019 at 1:44 AM. Helped by Jim Casey.

This was our first visit and purchase at Biggers and it will not be our last. Jim is a fantastic salesman. He is very knowledgeable of the product he sells. I will definitely refer him and your dealership to my family and friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Biggers Mitsubishi is fantastix

By Eblast26 on 7/3/2019 at 6:19 PM. Helped by Jim.

Salesman Jim was amazing and took care of everything for me. The service people were very helpful with little things I found wrong with the car after a week of purchase and took care of all my issues

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By mbarkulis on 7/1/2019 at 8:20 PM. Helped by Jim.

My dad has been going to Biggers for a long time. I went there looking for a new car, and Jim was excellent. He found me a used car in my price range and made the whole process real easy. I will definitely be going here for my next car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Going the extra mile to make it happen!

By gsa67 on 5/13/2019 at 4:45 PM. Helped by Izaiah Villa, Emal Noor.

This is our 4th new car purchased at Biggers Mitsubishi, and each time we have been treated with concern and respect. Emal went the extra mile to secure a deal with an outside source which resulted in extra money for our trade in. Izaiah Villa and Emal Noor worked together seamlessly to make it happen!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Biggers Does It Again!

By Twenzel23 on 5/8/2019 at 5:34 PM. Helped by Jim Casey, Emal Noor.

I only go to the Biggers team when I am purchasing a new car. Jim and Emal have assisted me through the past 10 years. You can not ask for better customer service and professionalism. Give them a call, they’re the best!

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service!

By Djordan on 4/3/2019 at 3:00 PM. Helped by Jim Casey, Nate Hughes.

Highly recommend Biggers Mitsubishi! Spotted a car online that I was very interested in. Jim Casey and Nate Hughes were patient and informative through the entire buying process. Visit these guys if you need a new or used vehicle.....they will not disappoint!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
5   Quality of Work

Great Customer Service!

By hoannguyen on 4/3/2019 at 1:49 PM. Helped by Jim Casey.

I went to this dealership because I saw a great deals online for 2018 Outlander Sport. Jim was very helpful and friendly going through the process. Great customer service, thank you.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

FANTASTIC - GREAT EXPERIENCE!

By KMom229 on 3/30/2019 at 5:03 AM. Helped by Jim Casey, Emal Noor, Nate Hughes & Mitchell.

Fifth car we have purchased from Biggers Mitsubishi. Jim Casey, Emal Noor and Nathan Hughes, as always went above and beyond. Also thank you Mitchell for your help today. My daughter, first time car buyer, is thrilled. They put her in an amazing car, and got her an amazing deal. Highly recommend !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience!

By Renny on 3/28/2019 at 9:51 PM. Helped by Jim Casey.

I went to this car dealership because they had great deals shown online. I am a first time car buyer and wasn’t sure what I’d need, but I was extremely satisfied with Jim’s help.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New vehicle purchase!

By ScottCheperka on 3/5/2019 at 5:06 PM. Helped by Jim Casey Emal Noor Nathan Hughes.

Thanks to Jim Casey,Emal Noor and Nathan Hughes! Great experience! Would highly recommend Biggers Mitsubishi! Made the process easy and simple! Looked around found the exact vehicle i was looking for and handle everything quickly so i could be in and out! Much appreciated! Will return in future for another purchase!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fourth Consecutive Car Buying At Biggers Mitsubishi

By Judy Sanabria on 2/1/2019 at 11:12 PM. Helped by Jim Casey and Emol Noor.

Awesome car buying experience! This is my fourth consecutive car purchase at Biggers Mitsubishi in Elgin. I want to thank Jim Casey for his professional experience, and his down to earth personality. After several back and forth on negotiations, finding a suitable budget, Jim worked hard, along with Emol Noor to provide me the best car buying experience, and worked on a reasonable purchase price for my new car. I am so excited...Thank you once again!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer Service is Superb

By Carole V on 1/15/2019 at 2:51 AM. Helped by Max Lizotte, Anthony Muffoleto, Emol and Nate..

I found myself in need of a car and chose Biggers Mitsubishi in Elgin as my choice. I went to this dealership because of the past positive experience I have had with Steve and Mike in the Service Department. Max Lizotte and Anthony Muffoleto were professional and very knowledgeable. They answered all my questions and made sure I understood the safety features on my car. I did not feel pressured into buying.or making an immediate decision. Emal and Nate worked with me to achieve my targeted financial goal. Anthony followed up with a phone call to ensure I was satisfied with my purchase and inquired if I had any questions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Worth the drive

By charles&aurea on 1/7/2019 at 4:57 AM. Helped by Jim Casey, Brian Hess, Tony(forgot last name).

This dealership is worth driving to. My husband and I were hesitant to drive up to Elgin from Chicago, I am glad that we did. Jim Casey and Brian Hess are good people to fo business with. They listen to your concerns and will find the car that you want. They make car buying a pleasant experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Execelent people

By Carlos vences 23 on 12/29/2018 at 7:10 PM. Helped by Jim.

highly recommended, very good sellers very attentive. Good Dealers Mitsubishi of Elgin. Excellent seller people Good seller guy Jimmy 100% Recomended Excellent cars Friendly people

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my new car!

By Tina on 12/16/2018 at 1:54 PM. Helped by Jim C and Emal.

Jim Casey and Emal Noor made my car buying process easy and quick and made me feel like I was a part of the family. I was dreading the process of buying a new car but they made it easy. I would definitely recommend Biggers to my friends and family.

I would recommend this dealer.