Dealer 2-Year Rating

Overall Rating

3.6 / 5
Customer Service
4  
Friendliness
3  
Overall Experience
3.5  
Price
3  
Quality of Work
4.5  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service with 3 purchases

By Sheila & Dick on 6/5/2018 at 5:10 AM. Helped by Wes (Mgr) Scott & Robert & Patrick (Sales) Derrick (Finance) Frank & Gabby (Service).

We have purchased 3 autos and from the time we got there till the sale was complete was stress free. Service, always satisfied Staff always friendly 😎 Bought 2018 Mitsubishi Eclipse Cross 2014 Toyota Thundra 2016 Hyundai Accent Highly recommend 😃

I would recommend this dealer.

Overall Rating

2.2  

3   Customer Service
1   Friendliness
2   Overall Experience
1   Price
4   Quality of Work

save your time and money and go to bigger city dealerships

By Dontdoit on 3/16/2018 at 11:27 PM. Helped by Scott, Tony.

Went to purchase a brand new cx5 and everything seemed dandy. Oddly enough they had to order the vehicle I wanted from phx so I decided to call a Mazda dealership in phx to get a price. Pretty much was going to over pay 2 to 4K on the same vehicle. Save time and money and just drive to phx.

I would not recommend this dealer.

Overall Rating

2.8  

4   Customer Service
4   Friendliness
2   Overall Experience
2   Price
2   Quality of Work

Good salesmen bad financing

By Jose Tupadre on 3/20/2017 at 9:58 PM. Helped by F..

Was not able to get loan financed but the dealership made good on its promise to refund my deposit . Loved the car so much went to phoenix and got one almost identical .

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

They treated us it was all a scam

By Wrestler hwt on 8/27/2015 at 8:57 AM. Helped by Glenn Lehman, Scott king.

On August 17, 2015 around 6:30pm in the afternoon on a every windy day. we went to Billalexander flightline Mazda A dealership in Yuma Arizona . We wanted to Go look at the vehicles they had. Right away a sales man representative of the his name (Glenn) he quickly approach us. He replied how many we help you. We said we want to go look at the cars. So We started looking at the cars and suddenly we found what we where looking for my most beautiful eye-catching vehicle that would stand out. A Mazda 3 2015 we quickly respond to the Salesman if we can get the same payment or around the same payment we will go ahead and get it we did the whole process salesman came towards us and we have good news for you you are officially qualified to get the loan and get the car. We bought it the most Beautiful Mazda 3. We had the vehicle almost a week. Then the salesman (Glenn Lehman) called us saying we need A cosigner we replied why if we have perfectly good credit. My girlfriend was devastated called me crying really upset she was speechless not knowing what to do. so quickly I called and talked to the sale representative (Glenn) he quickly said let me ttransfer you and he transferred us. to the finance manager (Scott King) I asked him what had happened he replied that we did not get qualified. And I said why if we did the whole paper work and it said we where we where approved When they made us sign the paperwork they "stated That we were approved" salesman direct words from the sales man are ( I "have good news you have been approved congratulations") and we had perfectly good credit. He said that he had called only the three banks but we didn't even get denied from the bank manager (Scott king) he responded he had a list over 30 banks but he said it was not necessary to look any further. I told him that's so weird because a fews weeks before that we where going to get a car at the "sister dealership they caller Ford billAlexander" another locally only dealership of theirs and we got approved but we weren't convince with the vehicle so that's why we did not get it there. so we keeped looking until we found the right vehicle at Mazda 3.The general manager (Scott king) quickly replied ("Then go over there then" )quickly the general manager said there a anther way we can get you approved if you bring me $3000 dollars we get your approved right away But we never got no letter no nothing saying that we were denied from any bank. 3 days went by they keeped calling us telling us that we need a cosigner I quickly responded is there anything else we can do besides give me money down they said no and they will not try anything further. We ended up returning the vehicle after we put miles on it used it for a week they put it back under lot like if it was a new vehicle. This was so embarrassing humiliating so my self-esteem went down don't ever want anyone to go through anything so humiliating like this have no words how to describe the feeling when I turn the car back my friends family had already seen my vehicle and for me to show them a few days later then they seeing me in my old car what's the worst feeling that anyone can have I don't recommend these dealerships they're just a bunch of crooks I'm responsible General managers managers trying to screw people over like my self we already submitted a complaint through Mazda headquarters but this is the worst I will ever buy a car from there And sad thing is that I just want to anther dealership fisher Chevrolet and got a car there and I got approved right away

I would not recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Best car buying experience

By Ginucky on 2/5/2015 at 4:05 AM. Helped by Anthony Pittman.

I never write reviews but I had to this time. I literally could not have asked for a better car buying experience. I worked with Anthony. The things I appreciated most about Anthony are that he is honest and genuinely cares about the customer getting what they want not just about making himself or the dealership money. During the car buying process Anthony was a clear communicator. The deal we negotiated over the phone was exactly the deal that I got when I arrived with no surprises. He was so generous with his time and as I had questions about the car or the price, etc. he texted with me even after hours. When I bought the car Anthony was patient while I looked at it and took it on a drive. He even came in on his day off to accommodate my schedule. Even better, he spent lots of time with me walking me through how the features work, etc. While he did a great job with this, I managed to turn my car into emergency stop mode and found myself stranded in a parking lot 3 hours away from the dealership on a Sat night. I called Anthony who called his colleagues in the service department to try and help me fix my screw up. I don't know any person in sales or service who would do such a thing. Now that my car is sold you would think Anthony would be ready to move on to the next client. Nope! He has told me to call him at anytime with any questions or concerns. I plan to do just that. My only complaint? That Anthony doesn't work in Tucson. Seriously, I wish Anthony taught others in car sales and service how to do what he does because it would make the car buying and servicing process a better one. THANK YOU ANTHONY!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quick and Easy

By kduke9669 on 12/27/2014 at 4:30 AM. Helped by A. Pittman.

I already knew what kind of car I wanted (My previous Mitsubishi Mirage was just about to hit 228k). Anthony got the ball rolling and I was at the dealer for less than 2 hours. This was important to me. I had already researched the vehicle and price. I knew what I should be paying and am not interested in the haggle experience. I left the dealership in the car I wanted in a fair affordable price. I don't think I could get a better deal elsewhere. Friendly experience with no pressure. We will be back and recommend this dealership and sales person to friends and family looking to buy a car. Thank you Anthony for making this an easy transaction. ***We bought another Mitsubishi Mirage but the website only allows for Mazda.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Outstanding Internet Sales Dept.

By stevew on 12/17/2014 at 3:45 PM. Helped by Anthony Pittman.

I sent out an on-line request regarding a specific vehicle and requested a reply via e mail, while stating No Phone Calls Please. Out of the three dealerships I sent this out to only 1 responded to me via e mail. Anthony Pittman at Bill Alexanders Mazda. The other two dealerships were on the phone to me within minutes. I went with Anthony Pittman. Great guy. Found the car I wanted, had it shipped to his dealership and we closed the deal. The price was incredible, we handled the purchase and financing all over the the internet with only a couple phone calls needed. Anthony knows his business. No high pressure sales what so ever. No glitches, No headaches. When I walked into the dealership everything was in order. The vehicle was there, clean and ready to go. I bought a 2014 Mazda CX9. This was a fantastic experience dealing with Anthony and I would highly recommend you contact Anthony Pittman in Internet Sales for an easy car buying experience. I will go back when I need another vehicle. Anthony is an Army Veteran and has his feet solidly on the ground when dealing with customers. Call Anthony, you wont regret it. .......Steve W. Lake Havasu City.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Quality products / quality people

By smalchng3 on 11/6/2014 at 2:54 AM. Helped by Anthony, Mike.

We have been researching purchasing a new 'crossover' vehicle for about 8 months - when we happened upon the Mazda CX5, and im glad we did! We test drove this car and instantly fell in love with it! We are still learning all the amazing things this car can do, but the promise of good gas mileage has held true - and that is a very good first sign. It has all the 'whistles and bells' - very smooth ride~! Both Anthony and Mike made this purchase / trade-in a smooth and easy transition. They know their vehicles and their business. It was a pleasure to deal with them. We would recommend this dealership and specifically Anthony and Mike to everyone.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Greatest Experience at a dealership!

By Drew valencia on 10/20/2014 at 10:20 PM. Helped by Dave, Anthony, Valerie.

I went to purchase a suv due to the fact that we just added a new member to our family and needed a much bigger vehicle than my pt cruiser, I had a great experience and the selection they had was amazing, Dave and Anthony and staff were really helpful and made my family feel very comfortable and treated very nice, they even have a kid section with cartoon movies playing so the kids good be entertained while we went over paper work. Thank you again flight line Mazada and we'll be recommending our friends and families there for sure :) P.s. Love my new Chevy Tahoe ;)

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

My go-to dealer!

By sarahbrambila34 on 10/13/2014 at 5:08 PM. Helped by Anthony Pittman and Dave.

We had searched high and low for a new car for our growing family- finally found what we wanted but had difficulties with other dealerships haggling the price. Anthony and Dave at Flightline found us EXACTLY what we were looking for in less than a day! We did a bit more research and found that the deal they got us could not be found anywhere else! We couldn't pass it up! Anthony delivered the car to me in Phoenix so I wouldn't have to take my 5 month old on a trek to Yuma. Always responsive when we had questions and were patient with us while we completed paperwork in different cities. I've recommended Anthony and Dave to friends and family and we will always look to them for any future cars for our family. Best guys in AZ!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

"best dealership I ever went to"

By briannaorta on 10/8/2014 at 8:29 PM. Helped by Anthony and Dave.

My first visit to Bill Alexander's Flightline Mazda was on 10/03/14. I was very impressed with Anthony and the General Manager Dave. I was looking for a used car but surprisingly I walked out with a New Mazda CX-9. I wasn't expecting that at all but my husband and I couldn't be happier with our new family car! Dave was so awesome! He went way beyond to get me into a great family car. I never experienced a awesome team like this. Anthony and Dave had great customer service!! Very nice, friendly, professional, and walked us through everything. This was by far the smoothest car deal We have ever encountered. Never were we under pressure or stress. Overall my husband and I were very happy, had a great experience, and would totally recommend this great team to all family/friends and will go back to get second vehicle in the future. Thank you so much!

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Accepting and Willing To Work

By steven.vega.503 on 10/5/2014 at 1:15 PM. Helped by Anthony, Valerie and the GM Dave.

I recently purchased a 2015 Mazda 6 Touring. I was very impressed with the staff and their flexibility with my personal situation. Now we all know that its all about the sale and most dealerships are going to do "whatever it takes" to get you into a vehicle. This experience was different. I submitted a pre-approval finance application and I received a phone call within 15 minutes from Dave the General Manager. Of course the song and dance was present, but the willingness to work with me is what impressed me. I was able to get approved for a vehicle within my price range before I even went to the store. Upon arrival I spoke with Dave, Anthony, and Valerie. Anthony and Valerie walked me through all the details, and were very open and honest with things. I would I highly recommend this team to anyone looking for a car, whether its a first time buyer, bad credit, or anywhere in between. Great experience. Bottom line.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best sale persons ever!!

By saguiarjr on 9/24/2014 at 1:14 AM. Helped by Anthony Pittman and Valerie Nevarez.

Anthony was the perfect salesman for the job, he was a great speaker, knew how to draw me in, and did really good of getting to know who I am and what I wanted. Valerie also did very great, very professional and quick with everything. I'll definitely be going back to them when I want to purchase my next car. Happy to say I gained a great car, and some awesome new friends. Thank you -Steve

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great Experience

By Delia Brijil on 9/10/2014 at 10:15 PM. Helped by Anthony Pittman.

This is my first Mitsubishi Lancer and I had a wonderful experience with the staff and the dealership, my husband and I made a excellent choice choosing Bill Alexander for our family car. I test drove the lancer It handles great, is good on gas and the ride is pretty smooth. I was very impressed on how the staff did everything possible to give us a good deal. Over all we are very happy with our purchase and highly recommend Bill Alexandre you really get your moneys worth with this service they were very friendly, we were never under any pressure or stress while making the purchase. I hope that more people take a look at this dealership first before making any decisions.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

great job

By trdeakin on 8/25/2014 at 11:30 PM. Helped by Anthony, Chris and Valerie.

I would like to personally thanks anthony chris and Valerie for the outstanding job they did helping me purchase my car. All of them were extremely professional and and flexible with helping me find the righy deal I would highly recommend working with bill alexander flight line mazda and these 3 employees.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Beyond My Expectations!

By amber.schultz.904 on 8/12/2014 at 8:14 PM. Helped by Anthony Internet Sales.

I had a great experience at Flightline Mazda. My plan was not to buy a car, but Anthony from Internet Sales did everything in his power to help me get the greatest deal possible. Everyone on the staff was very professional and accommodating. Anthony was very knowledgeable and answered all the questions I had and then some. I was also highly impressed with the no pressure to buy attitude. I would highly recommend Flightline Mazda to my friends and family for their next car buying experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

5 star Customer service

By Mrtnzari90 on 8/12/2014 at 1:17 AM. Helped by Anthony Pittman.

Go to Anthony at Flightline Mazda for your needs. He is awesome and is upfront with no gimmicks. I love my new car that he found me and I will make sure my friends and family go only to him. Thanks again Anthony.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
4   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great Experience

By iris.osbornesparza on 7/24/2014 at 9:43 PM. Helped by Chris Grogan, Anthony Pittman, Wes McDowell.

We had a wonderful experience in the purchase of our Lincoln Navigator at Bill Alexander's Flightline Mazda. My husband and I were thinking of buying a car but we were not sure if we were going to qualify for this car. I was very impressed on how the staff at the dealership did everything possible to give us a good deal. Also, they were very friendly, we were never under any pressure or stress while making the purchase. We were very pleased at this dealership and we would definitely be back here when we buy another car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Awesome!

By littlegreen on 7/22/2014 at 7:07 PM. Helped by Anothony Pittman.

I walked into Mazda in despair due to a horrible experience I had with an experience with a competitor. I had dealt with Anthony Pittman and he is awesome! He made my car buying experience and awesome one! I would recommend anyone go to Mazda and ask for him!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Flightline Mazda sets the bar for how car buying SHOULD be!

By klouveau on 6/30/2014 at 7:50 PM. Helped by Anthony Pittman, David Clor and Wes.

While browsing for new and used cars in my proce range, I came across a car that peaked my interest. I sent an email and within minutes had a reply and a scheduled test drive. It was effortless working with my sales person, Anthony during my recent car buying experience. He asked me a lot of questions to ensure he was providing me with the right choice of vehicle for my needs. Anthony was incredibly responsive and helpful. I was extremely impressed with the manner in which I was treated. This is the way car buying SHOULD be. No pressure, no haggling back and forth, no uncertainty of if I was making the right decision or not. I simply told him what my needs and specific budget was, and he delivered. It was by far the easiest and most pleasant car buying experience I've had, and Anthony is to thank for it. I commend him on his approach, professionalism, and his concern to help his customers make the choice that is right for THEM. I truly hope Anthony gets the recognition he deserves. I will definitely be back, and will highly recommend Flightline Mazda and my Sales Person Anthony to my friends and family.

I would recommend this dealer.