Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
5  
Friendliness
5  
Overall Experience
5  
Price
4.8  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By Brian on 11/24/2018 at 7:24 PM.

Tim RIVERA was great and very thorough and concise in presentation and support on new vehicle purchase. Paired my phone and went into detail on all accessories and available options. Very good purchase experience!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great place to buy

By Denise1968 on 11/24/2018 at 3:31 AM.

I will always buy from Bill Bryan Subaru and the friendly staff like Joe Mac and the service department staff who always treat me like I am the only one there

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Owner and most importantlyI Doggie Approved

By Doggie Approved on 11/7/2018 at 12:35 AM.

From the moment we walked onto the lot, until we left the dealership, the service was outstanding. It began with Candice in Internet Sales, handing us over to the nicest sales person I had met in all the dealerships that I had been to in the previous months. This person is Mr. Joe MAC. He helped us find a vehicle that had everything we were looking for and within the budget we wanted. Very straight forward, patient and answered all of our questions in a calm manner We never felt any pressure and am very grateful that we had him as our sales person. If you are looking for good service, Joe MAC is your guy!

I would recommend this dealer.

Overall Rating

4.4  

5   Customer Service
5   Friendliness
5   Overall Experience
3   Price
4   Quality of Work

Brent's great service

By bigballs on 10/30/2018 at 4:57 PM.

I went into the dealership the other day and Brent helped me with financing. He really knew what he was talking about and he worked pretty fast, if I go back i'm definitely requesting him again. 10/10 would recommend.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Beena on 10/11/2018 at 9:10 PM.

Tim Rivera was so great. He made great relationship with his customers and explained everything in such a manner we can understand. Thank you very much for your great help.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

New Subaru purchase

By Dbush on 9/2/2018 at 2:16 PM.

Joe Mac was fantastic. Very professional and knowledgeable of the product. No pressure, definitely will return when needing another Subarau. Bought. 2018 Forester, absolutey love it.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Wonderful

By Dsherman on 8/30/2018 at 1:28 PM.

Joe was extremely helpful abd diligent. He made sure I had all my questions answered and was very accomodating given my unique circumstances. Great experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Appreciation - Steve Parks

By Ron1227 on 8/30/2018 at 1:52 PM.

Steve Parks: Steve was a very good representative. He listened to our needs and expectations, asked questions, and showed us a vehicle that we liked. During the test drive, he asked more questions, to make sure we were in the right vehicle. Afterwards, he asked questions about our existing car, and the value we expected. No hassle! After we left to test drive another vehicle, at another dealership, we came back to Steve. We left with our new Outlook within a few hours. Steve was very professional, with no pressure. I believe it was his approach that won us over. Thanks Steve! Ron - The Villages,Fl

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Got the car I wanted

By donnag on 8/26/2018 at 10:58 PM. Helped by Randy Bowser (who also deserved a 5 star rating).

I received a call ahead of time asking what used cars I wanted to look at. When I arrived Jason Hampton greeted us. He showed exactly what we wanted to see and did not try to push us to "go bigger or newer". He understood what we were looking for and made sure we saw all the cars we might be interested in. He went over the car in detail to make sure we understood all the options available. Of course we bought the Silver Forester that I loved.. He even offered to help us set up the IPhone bluetooth connection in the car if we needed it. We could not have asked for better service.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Traded a 2014 Outback Limited for a 2018 Outback Limited

By jc94327@@@ on 8/22/2018 at 10:32 PM.

Lindsey Browning helped us through the buying process with minimal hassle and excellent customer service. Kevin gave us an "out the door" price with none of the usual haggling. Very satisfied with our experience.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchasing a New Car

By Tim.boatright on 7/7/2018 at 2:15 AM.

Joe Mac was fantastic. Very professional and knowledgeable of the product. I told him what I needed and that’s what I got. No upsell or product that I didn’t want. 10 out of 10 experience working with this guy.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer service

By Glo on 6/28/2018 at 2:52 PM.

Tim was one of the best dealers we have ever dealt with. He was very knowledgeable, kind, answered all our questions and never made us feel that he was rushing us. We will recommend him and the dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience

Very Knowledgeable

By SBriggs on 6/18/2018 at 6:16 PM.

Thank you Brent for all your help. Brent was an excellent and professional salesman. He knows all of his products and he knows them well!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Fantastic service

By Dcueto on 6/11/2018 at 11:32 PM.

Car buying can be a painful experience. Not the case with Jamie! He was courteous, professional, and made this a great experience. He took his time reviewing all features of our new car with us and answering all our questions. I would highly recommend him to anyone in the market for a new car.

I would recommend this dealer.

Overall Rating

5.0  

5   Overall Experience

2014 Subaru Forrester.

By aslgiant on 6/13/2018 at 8:46 PM.

I had a nice experience working with Jamie Reed in purchasing a gentle used 2014 Subaru Forrester Touring. It was good enough for me to fly down to Leesburg, Florida from Indianapolis, IN!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service

By Rjmeikle123 on 6/12/2018 at 8:17 PM.

Tim Rivera was a great sales person and thepeople at dealership were very professional and I will be coming back here for service in the future

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Easy and painless

By PA native on 6/7/2018 at 8:46 PM.

Easy and painless. Jamie was great to deal with We would definitely recommend using Jamie when buying or leasing your Subaru He was very patient with us and let us test drive as many cars as we were interested in driving He knew the product well

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience..Thanks Jamie for taking great care of us

By mzyogi55 on 6/3/2018 at 12:59 AM.

Thanks for taking such good care of us Jamie. It was a pleasure doing business with you. Your dealership will be highly recommend. Thanks again. Jill an Jim Holland

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price

Painless!

By C and B Floral City on 6/2/2018 at 7:29 PM.

We had done our homework and found a car we were interested in online at this dealership. Jaime greeted us when we arrived and was friendly and helpful without being pushy in the least. Jason handled the financing and was able to secure an excellent rate by shopping lenders thus saving us significant dollars. We both feel this was a stress-free and pleasant car buying experience. Jamie and Jason were both consummate professionals while still being relaxed and friendly. A great car buying experience......Thank you!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

New Legacy Purchase!

By JasonB352 on 6/2/2018 at 1:37 PM.

Just Purchased a New 2018 Legacy Sport From Joe Mac! Easy Process and Great Service from Joe Mac and Jason Dingman! Got the car I wanted for the Price I wanted! Highly Recommend your next Purchase be with This Sales Team!!

I would recommend this dealer.