Dealer 2-Year Rating

Overall Rating

5 / 5
Customer Service
4.9  
Friendliness
5  
Overall Experience
5  
Price
4.9  
Quality of Work
4.9  
Service
5  

Dealer Reviews

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Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Good review

By dave661 on 6/3/2019 at 10:30 PM. Helped by Mike Gleason. Al Shepard. Jeff Baker. Angela Schultz.

Best experience I’ve ever had when buying a new car. Mike and Al were very helpful. So was Jeff and Angela I would buy from there again

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A great morning

By David R on 5/22/2019 at 10:53 PM. Helped by Dave Liverance, Jeff Baker, Angela Scholtz and Kate Wyatt.

As we came around the corner to pull into your dealership the parking lot was full of classic cars and more. I was thinking did we make a mistake in coming down that day. I thought we were going to be placed on the back burner for a while. I couldn't have been more wrong. Rhonda and myself came across David Perez and he welcomed us and told us about the car show. Next up was the car we wanted to look at and we're off for a ride. David was very helpful with any questions we had plus he told us about all of the options the car had. Rhonda even asked a few questions which doesn't happen when a new car is in our future. She gets nervous and worked up over buying things like this. The morning was very pleasant for the both of us talking through the car with David Perez. Even though there was a lot of things going on in and outside numerous people took the time to visit with us while David was off getting the car ready. Dave Liverance came and spoke with us for a short time also Jeff Baker, Angela Scholtz and Kate Wyatt. All of you made us feel we made the right choice in picking your dealership to buy our car from. Before leaving David Perez asked if there are anymore questions we had for him which he answered. Then Dave Liverance popped out one more time and thanked us for choosing to buy our car there. We would like to thank all of you that helped us buy this car and if I missed anyone sorry there was a lot going on that day As it turned out it was a great morning, keep up the good work maybe there'll be a #5.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great value, fast service, professional

By admsx8 on 5/9/2019 at 6:09 AM. Helped by Can't remember but he was excellent.

Quick Lane is great. Besides the oil change, a complete inspection and report of the vehicle. Good piece of mind for my daughter's car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

When I described the problem, They know exactly to do.

By SD F350 the other Bill on 4/26/2019 at 1:35 AM. Helped by Terry and the younger fellow working with him at the service desk..

This is the 2nd Pickup that I bought from Colwell's. Always good service and always a friendly attitude. Keep up the good work. Ok

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change

By Dealerrater on 4/2/2019 at 2:34 AM. Helped by Terry.

Service was completed in timely manner Very efficient and courteous Pleasant service advisor and technician Waiting room was clean and new looking Looking forward to many more visits

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Oil change

By Babs on 3/13/2019 at 5:12 PM. Helped by yes.

I had our car there for an oil change I did not have to wait very long. I had to make an appt. for our other Ford Fusion.. I came back to the area we wait for oil changes. I sat down for 5 minutes and it was ready.They were very thorough. We appreciate the service!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

A BUSINESS DESTINATION WORTH THE TRIP!

By Schreier4866 on 12/28/2018 at 12:50 AM. Helped by David, Kate.

We were looking for a Ford Edge Titanium. We had planned to go to our local dealership today to possibly purchase one that was advertised online. However, the vehicle had recently sold and was no longer available. After a brief online search we found another one at Bill Colwell Ford and went to check it out. We knew nothing about this dealership. David, our salesperson, was exceptional. He was knowledgeable, informative, and provided a seamless transition from the beginning to end. Kate, in finance, was great to work with as well. She did the background work and had all the financing information organized and available for our decision making and eventual purchase. Everyone else behind the scene kept the process flowing smoothly. Within 3 1/2 hours we are on our way home driving our new vehicle. Bill Colwell Ford is BUSINESS DESTINATION worth the trip. Thank you!

I would recommend this dealer.

Overall Rating

4.4  

4   Customer Service
5   Friendliness
5   Overall Experience
4   Price
4   Quality of Work

always a pleasure to visit and deal with Bill Colwell Ford

By Elizabeth1234 on 12/27/2018 at 4:55 PM. Helped by Mike Boleyn.

great experience, Bought My husband a truck for Christmas and the employees at Bill Colwell were all great getting the paper work done. We always will continue to shop there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchase of vehicle

By Margeo on 12/19/2018 at 1:28 AM. Helped by Mike Gleason.

Everything and everyone at Bill Colwell's were great. The whole process of buying a car was actually enjoyable. Everybody I met or dealt with was friendly and smiling. The building is beautiful also. The reason I went to them was because of the people who work there. I wanted to deal with my salesman, so didn't care to look elsewhere, It was a very comfortable and pleasant buying experience for me. If I knew someone looking for a new or used vehicle right now I would definitely suggest Bill Colwell's.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent customer service

By Eric on 12/10/2018 at 7:10 PM. Helped by Rylan Timmons, Mike Boelyn.

Purchasing a vehicle from Bill Colwell Ford is always a positive experience. The staff takes the time to listen and work to come to purchase terms that are good for everyone. I have no hesitation recommending Bill Colwell Ford to my family and friends.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Happy Happy Happy ...

By dale gerstenkorn on 12/6/2018 at 6:58 PM. Helped by Rylan Timmons .....

I've dealt with other dealerships in the past , and others on this purchase . Bill Colwell Ford is second to none ... Excellent job Rylan and Ernie .

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Problems with navigation screen

By Grandpa George on 7/20/2018 at 1:34 PM. Helped by Kurt, Vern.

Everything was cleared up. Staff was very helpful. one of the problems was cleared up efficiently, in a related issue Vern's suggestion about restoring wi-fi connection worked after I got home.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great value for the service

By Edhutch on 7/11/2018 at 4:52 AM. Helped by Kurt and terry.

Did what I wanted in a timely manner. Called me when it was done. Price was justified by the value I received on the steering problem and the new belts and hoses. Thanks

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Downsized

By Woodstock on 6/7/2018 at 10:58 PM. Helped by Mike Gleason.

Will not buy from anyone else. They helped us lower our payments. Bought a couple years older vehicle,but still had all the bells and whistles that the 2016 titanium edge had. The only 2 guys I’ve dealt with were very great. Mike Gleason and Al Shepherd,are very genuine people.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

F150 XLT

By Truck guy F150 on 4/25/2016 at 6:46 PM. Helped by Ernie Doeden.

Great service, I would recommend this dealership to my friends. Good new truck selection, and options. All the people there are very helpful. This will be my dealership from now on.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

One of my favorite places to buy a car from!

By CC on 3/8/2016 at 10:31 PM. Helped by Chad, Kurt, Craig, Rylan, Angie, Dave, Jeff and Bill himself.

I have purchased several new cars and a few used cars from Bill Colwell Ford since 1994. I have experienced nothing but respect from all areas of the dealership from the bottom to the top. I don't have or never had a complaint about the dealership or how they've taken care of my needs. You tell me how many dealerships give you a loaner when they do simple oil changes? I've owned multiple new Fords including a 1994 Explorer, 2001 Explorer, 2002 Explorer, 2002 Thunderbird convertible, a 2015 Mustang as well as a 2015 Taurus. I have also purchased used vehicles from GMC's to Buicks. Everyone I have dealt with at the dealership has been top notch and as far as all the vehicles I have had no disappointments.

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Great cars and great service.

By CMaxHybrid lover on 8/27/2015 at 2:59 PM. Helped by Kurt, Shep.

I have been buying cars from Bill Colwell for over 30 years. They have treated me with respect and I feel like a valued customer. Their service department is the best in town, that is the real reason I keep coming back.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service & Parts Departments- Laverne Tradel

By mike/connie on 7/25/2015 at 12:56 AM. Helped by Cliff in Parts, and Laverne Tradel Service Advisor!.

Yesterday I had a Front Tire Blow Out on right front of my 2015 Ford Escape SE 4X4. I called Bill Caldwell Parts Department and Cliff assured me they would have me a new tire by the next morning. So I called Service to schedule getting it put on my rim. I was told they had no opening for appointments till the following Wednesday which was 6 more days way. Well they went above and beyond, not only did the tire come next morning as was promised, the service department worked me in and took care of me the next day (Today). A Big Special Thank You To Laverne Tradel Service Advisor for all his assistance. Thank You Bill Caldwell Ford. Sincerely Mike Twente

I would recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

screwed me over I wish i would have read the reviews on here

By Dont Buy HERE on 7/20/2015 at 8:18 PM. Helped by dylan.

Barely got home CEL came on suprise suprise reading these reviews and not the ones they have control over Wont fix Id stay as far from here as you possibly can just A waste of time and trouble

I would not recommend this dealer.

Overall Rating

1.0  

1   Customer Service
1   Friendliness
1   Overall Experience
1   Price
1   Quality of Work

sales department is terrible idea

By kt7wilson on 12/9/2014 at 11:19 PM. Helped by chad.

Never again made deal he and dealership are not up to date on life will never return and will tell others not to ever go her so rude !!!!

I would not recommend this dealer.