Dealer 2-Year Rating

Overall Rating

4.8 / 5
Customer Service
4.8  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.7  
Quality of Work
4.8  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Everyone is very helpful , knowledgeable, and accommodating

By Lyndaj on 9/14/2019 at 12:58 AM.

I Had my car serviced while I waited. I Was there less than an hour. They always wash the car when they are done. Very happy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Excellent service!

By Lorano on 9/11/2019 at 9:14 PM.

Dealership provided excellent service and were very prompt! Bob William's went above and beyond. I am very happy with the results of working with him to resolve my cadillac issue!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Always friendly

By RLOAmem on 9/11/2019 at 5:05 PM.

Another great experience at Bill Dodge Cadillac service center. Bob is a great service rep, always has a smile and is very professional and knowledgeable. They are always so accommodating and thoughtful! Car is washed every visit and scheduled time is as promised. Peter was very helpful in providing much needed knowledge on the workings of my iPhone with the car too! Thank you both!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Convenient, friendly and professional.

By Bob on 9/9/2019 at 8:26 PM.

Friendly professional service. Convenient location and easy scheduling. The recalls were taken care of and the service was completed while I waited. All in 1.5 hours.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

very helpful folks and short wait time

By blue moon on 9/6/2019 at 10:59 PM.

This dealership has always been courteous which shows how a professional business can be run and prosper in a very competitive business by putting customer satisfaction first.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Purchased our 16th vehicle from Bill Dodge Auto Group.

By BDAG on 9/6/2019 at 2:53 PM.

Above title tells you we have experienced superior sales and service over the past forty years. We now live in Florida, but came back to Maine to purchase another Buick Enclave. Thanks to Bill and Win for their friendship.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Courteous and Professional Dealership

By MY BUICKS on 8/26/2019 at 8:36 PM.

I have used Bill Dodge as my car repair facility for many years. I have ALWAYS been treated well. They make me feel at ease and at home when I visit there.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price

Wonderful experience

By Danieric953 on 8/24/2019 at 9:57 PM.

Let me first say that I hate the carbuying process. Most dealerships feature pushy salesmen who attempt to persuade you that there are offering some unbelievable deal, and then it’s a three hour haggling process. Not at Bill Dodge. Matt Mackenzie was awesome and patient, answering every question to make sure we were buying a car that would be best for our family. He followed up with us with personal emails, and offered terrific customer service. When it was time to look at pricing, Rick matched this level of polite and professional service. He took the time to break down the numbers and help us determine the best finance plan for our family. Simply outstanding. At how many car dealerships do the owners come out to say hello? At Bill dodge they do. And to top it all off, they even have great radio commercials. And a Moose. Bill Dodge - the way car buying should be.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Happy customer on 8/22/2019 at 7:14 PM.

I was able to get a service appointment on the day I wanted and my car was ready when promised. From the moment I first called to driving away from the service center the customer service was awesome!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service and prople

By Hjhughes on 8/20/2019 at 7:29 PM.

Excellent service and service people great customer relations which I have found to be typical of Bill Dodge from my past dealings with them no question

I would recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Service

By pwmrampy on 8/20/2019 at 1:08 AM. Helped by Uh.

I have purchased and had my vehicles serviced at Bill Dodge Westbrook. I have always been treated fairly and honestly. They stand behind their work.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Exceptional service

By JPW on 8/13/2019 at 1:28 PM.

Another exceptional service experience with Bob Williams and his Cadillac service team. I brought my XT5 in for a couple of minor issues and once again Bob and his mechanics completely repaired the problems in a thorough and timely manor. Because of Bob and his team I will remain loyal to Bill Dodge Cadillac.

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Good deal

By Johnathan 9504 on 8/7/2019 at 6:28 PM. Helped by KRIS HOLLENKAMP.

Good deals .great service like the friendly staff and service crew members . I woul definitely look to bill dodge Westbrook again for another used vehicle.

I would recommend this dealer.

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

First time since moving in last week

By Oregon Trail Guy on 7/24/2019 at 6:45 PM.

Easy to get along with ; not pushy about service we thought unnecessary. For the future : oil change and tire rotation seem reasonably priced. They may have a new costumer after one visit !

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Auto servio

By Doug on 7/24/2019 at 5:04 PM.

Bill dodge service is the best Always timely professional and helpful I would recommend them without reservation Matt mc Kenzie was so helpful in exploring a new lease

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service

By Lou on 7/12/2019 at 4:28 PM.

Relocated to Maine first trip to this dealer. Excellent,speedy service! Friendly staff and they even washed my truck! Very impressed. They now have a new customer for life.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Overall Experience

By Mrsjet on 7/10/2019 at 8:07 PM.

Very friendly and accommodative staff! Work very hard for your business!! Long but enjoyable experience! Recommend them highly if in the market for a new or used vehicle!

I would recommend this dealer.

Overall Rating

2.6  

2   Customer Service
3   Friendliness
2   Overall Experience
5   Price
1   Quality of Work

Oil change and Spruce up

By Dickster68 on 7/3/2019 at 1:16 AM. Helped by Lauren cooper.

After changing my oil they vacuumed my car...the cup holders still had crumbs in them...they never even touched the hatchback...what a halfassed job...unexceptable

I would not recommend this dealer.

Overall Rating

4.8  

5   Customer Service
5   Friendliness
5   Overall Experience
4   Price
5   Quality of Work

Outstanding service with BMW dealer.

By NewBeemerBuyGuy2019 on 6/26/2019 at 1:51 PM. Helped by Cassandra Howe, Matt Ross.

Smoothest transaction through a dealer in my 38 year vehicle purchase history. Cassandra Howe was exceptional during sales process and Matt Ross outstanding on Finance and Services end through closing.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Staff was courteous and work was done well. Facility is nice

By Larry on 6/25/2019 at 1:59 PM.

The staff was courteous and helpful. The work was done well and car was returnrd in exellent shape. It is always a good feeling to deal with this dealer.

I would recommend this dealer.