Dealer 2-Year Rating

Overall Rating

4.9 / 5
Customer Service
4.9  
Friendliness
4.9  
Overall Experience
4.8  
Price
4.8  
Quality of Work
4.9  
Service
4.8  

Dealer Reviews

Show:  

Overall Rating

4.2  

4   Customer Service
5   Friendliness
4   Overall Experience
4   Price
4   Quality of Work

Out of state purchase

By Jennyb on 9/17/2019 at 7:56 PM.

So glad to have worked with Amanda. I live in a different state then the dealership and she was very accommodating. Thank you for the extra touches. 👍🏻

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Scott, Amanda and Matt--

By Marie on 9/7/2019 at 12:03 AM.

Knowledgeable, Professional, Thoughtful!! The best team to do business with ever. If you're thinking of buying an Infiniti, please go to Bill Dodge. You will not be disappointed. And Arnold's not bad either. Thank you alll!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

QX 50 CT

By DEBCT on 9/6/2019 at 8:03 PM.

Excellent experience with Amanda, Scott, and Matt. They were wonderful to work with and very accommodating since I live in CT. Highly recommend this dealership.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great service

By Jared L. on 8/25/2019 at 2:10 PM.

Just had a great experience working with Amanda, Matt and Scott. I live two states away from the dealership, but they answered all of my questions, agreed on a fair price, and they made the process very easy with no pressure. This will be the first place I look the next time I need to buy a car.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent!!!!

By Hharshaw on 7/19/2019 at 4:50 PM.

Great experience great people!!! Service completed in timely manner, Arnold was very easy, friendly, engaging, to work with. Very genuine and conciencious of satisfaction. Oh and great manners!!!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Love my new Infinity QX60

By Sandra8585 on 7/22/2019 at 8:07 PM. Helped by Jeff Hogan at the used lot.

Scott, Jeff, Matt and Liam were a pleasure to work with - they made the buying process quick and painless. We look forward to buying our next car at Bill Dodge Infiniti!

I would recommend this dealer.

Overall Rating

4.6  

5   Customer Service
5   Friendliness
4   Overall Experience
4   Price
5   Quality of Work

Good work nice people!

By Bogi on 6/26/2019 at 1:56 AM.

They did a good job, everybody was very nice and polite. Appointment met/on time, didn’t drag out appointment, even washed car. Good place to have car serviced.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent Service

By Satisfied on 6/11/2019 at 6:15 PM.

Service was performed as promised in a reasonable time frame and they honored their word on the cost of the dent removal, which was done exceptional well, if not perfect

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great experience

By lily2016 on 6/3/2019 at 7:03 PM. Helped by Brad in finance.

I've dealt with them for years would recommend them highly infinities are great vehicles my wife loves her Infiniti also. They've been great to her when she's been there on her own. I highly recommend the dealership car service in to buy a new vehicle

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing Experience.. Highly Recommend Bill Dodge

By WinRules on 5/26/2019 at 4:55 PM.

The car buying experience could not have been better at Bill Dodge Infiniti Westbrook ME. Working with Amber and Matt was just an absolute pleasure, no pressure and beyond patient. I have been telling family and friends the QX50 is one of fhe nicest cars I have seen. Highly, highly recommend! If you see Win, say hi.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service visit

By Trish Callnan on 5/16/2019 at 10:29 PM.

Arnold was very friendly & courteous. He did a great job checking me in & making sure that I got what Was needed for my Infiniti at this visit.

I would recommend this dealer.

Overall Rating

5.0  

5   Friendliness
5   Overall Experience
5   Price

Great car and service!

By Kconn on 5/4/2019 at 10:40 AM.

Liam and Scott were very knowledgeable and helpful throughout the process. They made sure we were comfortable and happy with our purchase. Matthew was also thorough and efficient with the closing. We would definitely use this dealer and team for future purchases.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Very helpful!!!

By LadyLongNails68 on 4/5/2019 at 9:09 PM.

I Came in with a used infinity, never brought any car to any dealer / always fixed my own cars I was greeted by a nice woman she made me feel comfortable as she answered all my questions about price. And how it was going to work, as they were working on it , she came out and kept me informed and entertained with nice conversation. I would recommend going there to anyone. They fixed my recall no questions asked fixed both of my seats did a once over and washed my car Very happy

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Customer for life

By JamesQ50 on 2/10/2019 at 4:16 PM.

The sales and service people at Bill Dodge Infiniti really understand client service. They don’t overpromise and under deliver, are always there to help and try to solve any problem that comes up. I am happier with them than with any other dealership I’ve dealt with in the past 30 years.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Best Service Department I’ve Used

By Armchair on 1/25/2019 at 4:32 PM.

Always kind, professional and reasonable. They realize that great service equals repeat business and new car sales. I highly recommend them for all of your Infiniti service needs!

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Service/ inspection

By Banks6 on 1/4/2019 at 4:34 PM.

Only needed inspection. They were very attentive and pointed out items to watch. Appreciated the information. Then they offered to wash the car! Would go back anytime.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Amazing

By W.Perreault on 12/20/2018 at 10:50 AM. Helped by Brittney Gray.

The whole crew is amazing, they went above and beyond to get the deal done and make sure I was happy ! outsantding crew, who actually care about their customers.

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Quality of Work

Great service

By Wrench51 on 12/8/2018 at 6:26 PM.

Very customer focused shuttle service was timely and great very convenient always looking out for the customer will not try to sell service that is not needed

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Great customer service and efficient service

By Jmills on 12/4/2018 at 9:22 PM.

Great customer service and efficient serviceA great dealership is a pleasure to work with. They pick your car up and bring it back to you leaving a loaner

I would recommend this dealer.

Overall Rating

5.0  

5   Customer Service
5   Friendliness
5   Overall Experience
5   Price
5   Quality of Work

Excellent service!

By Happy Customer on 11/29/2018 at 1:23 PM.

I’m very pleased with the superior service and exceptional friendliness of the staff at Bill Dodge Infinity. They made the purchase of my vehicle easy and efficient. I will definitely recommend this dealership!

I would recommend this dealer.